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January 2025 by Jodie Williams
I rented from this place and was the most rudest and disgusting experience. Don't rent here. Rats we're all over my stuff pissing and tearing up everything I had. Not food items. Everything in my unit. I told the office manager. Never returned my call. Never tried to spray for rats. Never tried to rebursed me. I had to move out. I did take pictures.oh yeah. Then raised my rent 129.00. for a 10x10.not worth it.
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September 2024 by SANTOS GAMEZ
Good storage place
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July 2024 by Dillon Dickinson
Storage units are fairly clean and free of debris. They take pretty good care of their customers. We use them as a storage area for our trucks. We go and pick up every day. We drop them off every day and we have yet to see an issue they have been a fantastic company to be able to work with very accommodating.
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May 2024 by Louis Castillo
The KO Storage people were professional and kind. In particular (Emily). There was tiny glitch. She was determined to resolve my situation. And I truely thankful.
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May 2024 by Liza Rose
If I could give zero stars I would. My unit has been broken inot 2 times in less then ayear and this storage company has done nothing about it
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May 2024 by Ana Ramirez
This place charged me twice for the storage fee causing me to pick up an overdraft fee. I called trying to get a refund after I sent proof of the extra monthly payment they took. These people have kept me waiting saying the supervisor will contact me after they review their papers and confirm I was charged twice even after I sent them banking information confirming what I’m saying is true. I am still waiting on my money back and now my electric company is calling wanting their payment and KO storage has yet to refund, email or call me to apologize for taking extra money from my bank account, and to finally give me my money back so I can pay my electric bill. I am beyond frustrated and disappointed with how this is being handled. I am going to stop the auto pay and just send my payment thru the mail to prevent this thievery. KO Storage shame on you.
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February 2024 by Gary Martinez
Excellent phone service!Samara was very helpful through out the process of the rental, and in helping me create my online account.Thank you!
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January 2024 by cpsaurwein
You can expect a rate increase every 6 months and nobody on the premises. As an added bonus you have to buy insurance through them. Couldn't add it on to my homeowner's policy. And you are unable to decline. That being said the contract places all liability for anything happening directly on the renter. So I don't get the point. Except for their insurance bill to be reduced or nonexistent. Try expressing your concerns to someone in a call center. No management onsite. Corpus Christi Storage Solutions, the previous owners sold out to a company that controls 200+ such locations. I rented from them for many years at a fair price with only 1 reasonable rate increase. There was a couple living on premises and dog keeping an eye out. As well as excepting payment there or check by mail. You will not get any of those amenities from the new ownership K.O. Storage. Expect to be lured in with a "teaser good rate" with increases to follow. If this is a temporary situation for you then it's probably okay. But if long term storage. Especially of heavy or hard to move property then I would suggest trying elsewhere. Loyalty or longevity will not be respected.
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November 2023 by David Chapa
Very clean and safe place to store your belongings easy access and always accessible
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October 2023 by Laura Garcia
Very friendly! Excellent customer service
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October 2023 by R SD
Very clean and secure storage unit
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September 2023 by Valerie Quintanilla
Since the owner change. I have had a great experience w the storage and any thing that comes up I can speak to a real person and they are willing to help with what I need.
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September 2023 by rosalinda ramirez
Kenya was very helpful and very easy to talk too . Great positive person
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August 2023 by Ree R Reyna (Saltlife)
She is remarkable talented and patient with on phone rentals thank you
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June 2023 by Bert H
The new owner is hijacking all the old reviews when it was a great option.. Since the new owners have had it, prices have increases and maintenance has gone down. I do not recommend this place. Used to be the best value for my money in the area when I found this place over a year ago. The onsite staff WAS wonderful. I just got notice for another 25% increase in rent. I will be moving out soon enough.
