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August 2024 by Calzada Chris
It seems the mech and tech have no communication. They did the wrong oil change on me TWICE on diff occasions. And I'm not happy
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August 2024 by Jamie Sesso
If I could give lower than 1 star, I definitely would. Never take your vehicle to this dealership. I dropped off my 2020 Jeep Compass on Friday, 8/2, after the AC went out suddenly. They did give me a loaner vehicle for several days while my vehicle was supposedly being repaired. All was going well until I was informed that the parts needed were on backorder and would not be in until 8/30. I was told to bring the loaner back and that because my vehicle was drivable, to go ahead and drive with no AC for a little more than 3 weeks until the parts came in, then I could schedule an appointment for the repairs. Upon receiving my vehicle back, I noticed damage to the front bumper (a big gap between the bumper and the headlight assembly). There is also some white overspray on the front black trim. The service tech said that the damage was there before. This is not true. He never told me about any damage until after I made mention of it. Also, I noticed damage to my hood. Well, you guessed it - same story. I asked for a service manager to call me. No call. I asked for the owner's info. Nothing. I them noticed many poor reviews, noticing that the GM was very selective about which reviews he responded to. I called back and asked for him to call me. No call. Stay away. Do not waste your time and save yourself the headache.
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May 2024 by Isaac Lozano
Tried to make business with them, 3 different sales persons that stopped communicating or giving me false information, until I decided to speak with a manager, this manager helped me a bit, but ended up leaving the dealership without any car due the false advertisement, deals that I showed them that I had with the sales person. Telling me that “probably it was a miscommunication”
STAY AWAY FROM THIS DEALERSHIP!
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March 2024 by Lupe Deleon
I had a fabulous experience with you'll fixing my wife's 2016 jeep. MONICA the customer service truck was every knowledgeable and every smart she will be my girl to go to from here on out. THANKS MONICA
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February 2024 by Tony Suarez
Great jeep awesome salesman Oscar
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February 2024 by Pablo Renteria
Very good work and good attention from the employees
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January 2024 by Mark Carbajal
I recently had my jeep brought in for service at the dealership center. I will say this about the service department, they try and go the extra mile to make sure that your jeep or car is serviced right. These people strive for perfection and if the part isn't available, they'll make sure they treat you right with respect and customer service.I had the recent experience of sitting down with the manager at lithia, Chris Larkin, to discuss my options. Tell you what, not 5 minutes into the conversation I knew why he was there. Professional, knowledgeable and courteous. Chris knows how to figure out the best solution for you. Best dealership in Corpus Christi by far. I recommend.
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December 2023 by John Castillo
Clean place. Professional and knowledgeable staff. The waiting area is very modern and comfortable. Coffee and snacks are available.
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November 2023 by Carlos Gomez
We were having problems getting a car at Autonation we came to Lithia Dodge Chrysler with lost hopes. But JAY changed everything he greeted us very gently. Then he went on to give us the Best service he can give us. He was very knowledgeable on the Dodge Charger I was interested. We didn’t stay here long it was a quick process as well. Come by and see Jay and all the great staff you won’t be disappointed.
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November 2023 by Gilbert Cruz Jr
Horrible over all ran my credit 27 times without consent and told me I got approved for car and gave me runaround for a week and told me the day I was suppose to pick up car I didn’t get approved even though I signed all paperwork HORRIBLE BUSINESS
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October 2023 by Mary Lou Bailey
Monica Lawhon is the best. Been doing business with her for years!! Lithia is fortunate to have her.
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October 2023 by Ana Alexander
Came in on a spare and drove out on a good tire. Oil change in between. They did great!
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September 2023 by Dee B.
don't buy a used car from them. They will sale you a car that is wrecke, filthy dirt, seriously damage. They will not horn or their warrant. Their repairs are not good.
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September 2023 by Jonathan Hartwell
Bought a used jeep compass there. The experience was a mix of feelings but basically how you would expect it to go. I was neither impressed with nor disappointed with service but it could have been better. I would typically leave a 3 star review for what I experienced as a customer but felt neglected and pushed onto others at times. For instance sales told me they would fill up my tank after the purchase but the guy who had the gas card wasn't available and instead of calling over to the main dealership to have someone assist me the next day or at least inform them I'd be coming by later in the week they just told me to tell the receptionist when i go and she'll get someone with a gas card. I didn't think there would be an issue but I told the lady at the front and sat at one of the vacant tables. About 45 min went by and finally someone came and asked if I needed help. I told them what I needed and they seemed annoyed the salesman told me to stop by for gas (like i was waisting their time). Then they proceeded to double check with the salesman which left me there sitting at the table for another 20min. Finally they came and took my car to get filled up... Another instance I called to get a price on a key fob because my car only came with one fob. I was told it be covered under warranty but they explained to me that used cars only come with whatever they have and there is no 2nd fob issued if only one is available. So I asked the lady to call me back with a price and I'm still waiting on that call to this day. What I came out with from this experience is the service is hit or miss and don't expect great service unless you're buying at the main dealership.
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September 2023 by Veronica Cruz
I just recently bought my car from Lithia and I enjoyed my experience there my salesmen Christopher barrios was abosolutely amazing and super friendly make sure you ask for him when you go
