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August 2024 by Kimberly Kayla Barrera
Excellent service
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July 2024 by Tammy Kay
Sid was really helpful hello I would like to comment on sit at calallen at the Metro he was more than helpful to help me out with my phone and must I say you need more of him thank you said and I'll be back I'm just going to come pay my bill out here from now on thank you lo . He was very courteous he was very polite very kind he was clean and y'all need more people like that at The leopard Street store
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July 2024 by Guest x
I had a tablet added on my account by an Alex in metro callalen without my permission. I never got a tablet . So now I want to know if he has been using that tablet. I only trust a few ppl there. That always take my pmt. But Alex needs to be fired. That's not how you get a commission by pestering ppl. And then when they dont, take it upon himself to add it anyways. He's a piece of &$;%^%;$^ don't trust Alex. The others yes. But this guy was new. Never seen him at that location til I went that day on May 22. That was shady of him.
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July 2024 by ROBBIN SINGLETON
Sid was really helpful, he transferred my contact and pictures too. I will definitely recommend everyone to go this location.
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May 2024 by Daniel Torres
I went to the store yesterday and I got the razor phone and Liz was so helpful and help me get some good accessories
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February 2024 by Elvia Rodriguez
Service was great explain it very good going back to same place
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January 2024 by Roberta Reyes
Stopped at the Metro store in Robstown to get info about switching my phone service . Nani and Gabby were very knowledgeable and kind.
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August 2023 by Tomas Candela
The store reos were ok and helpful but they suggested I get Motorola phones instead of Samsung. Big mistake as Samsung is a superior phone .I took my phones back to return them for the Samsungs I originally wanted to no avail.they would not even consider it I've been a customer for 9 years and I'm very disappointed in these Motorola phone they sold me .should have stayed with Samsung . considering switching carriers.smh
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July 2023 by Erica Soliz
Liz and Steve have excellent customer service. They were polite and very respectful. They gave us a great deal and are super awesome. Metro PCS in Callalen, Texas is the best store to purchase a new device. Thanks to Liz N Steve
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July 2023 by Dalissa Garcia
Recently switched over to Metro couple weeks ago. Great customer service, Steven and Liz were both super nice & helpful!
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July 2023 by jorge chamoro
Steven was super helpful and answered all of my questions! Thank you so much, loved the store and how clean it was.
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May 2023 by Miranda Bearden
HORRIBLE customer service!! Store supervisor Steven was very rude and not helpful! I would not recommend this store to anybody!! ???
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December 2022 by M C
Employees very knowledgeable and friendly. Helped me with issues I was having with phone.
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November 2022 by Melinda Chapa
Employees very knowledgeable and friendly. Helped me with issues I was having with phone.
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December 2021 by Threicy L Graziano
Terrible experience, I found the most uneducated, disrespectful and rude “woman” working at front counter. Seems like Metro staff doesn’t even go through a recruitment process.This “person” was unable to attend my request or even try to understand what I was saying. She got all mouthy even cursing just because I told her the way they were charging me wasn’t right.On the other hand Mary ( the other worker) was very helpful, understanding and solved the issue in a very professional way