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“Outstanding customer service! They had my phone fixed in 20 minutes.
On top of that they had me pay $80 for a screen repair versus about $150 that everyone else was trying to charge me.
10 out of 10, we will be using Costal Bend Phone Repairs for any future repair needs.”
“Went in for a upgrade, unfortunately had to back out. Rep was able to reconnect my old phone. I will be back for my new phone next week. Thanks for understanding”
“Kat (Katrina) made our time in the store stress free. She was extremely knowledgeable and patient. If I had to give her a grade on her assistance, it would for certain be an A+++!”
“Had an issue with lines and billing. Madison was excellent, she knew exactly how to fix it and did it quickly. We were in and out within 10 minutes on an issue we thought would take forever. Madison is very knowledgeable and has great customer service skills. Thank you for making solving an issue easy!”
“I was assisted by a very kind young man who made an effort to understand my Spanish and speak it and that was appreciated and I was immediately guided to solve my problem”
“Erica at your Calallen location provided us with 5 Star Service! She was very helpful and took the time to really listen and provided us with the new phone my mother was looking for. She went above and beyond to help us with the phone set up and a couple of other things, my mother and I just wanted to say thank you Erica for your great customer service today! We appreciate you! ?”
“I love the girls are so patient and Amber helped me real lot and she was so nice getting my new phone signed in and headphones connected go to these girls they are so helpful”
“Great customer service every time I go in. Whether it be to pay a bill or have questions about upgrading my phone. Go by and see them you will not be disappointed with the service”
“THANK YOU LUIS FOR YOUR AWESOME HELP TODAY. AND YOU CAN ALWAYS TAKE CARE OF PHONE...EVERYONE THAT WORKS HERE ARE GREAT AND VERY VERY THANK YOU AGAIN.. LUIS ❤️”
“Anthony was absolutely wonderful!! I was in distress with my old company (T-Mobile) when I showed up. Anthony helped calm me down and talked to me about cricket. I left with two phones and I’m so happy I will definitely be back to add 3 more lines next week!! Thank you Anthony!!”
“Priscilla has been extremely helpful to my elderly mother! She is patient and ensures everything is taken care of. My mother refused to go to any other Cricket store and now I know why! Thank you for the excellent customer service!”
“Miss Yuliana provided me with excellent service while purchasing two phones she gave the details on every phone that I asked her which I was interested she handled the transaction with expertise very respectfully and intelligent about the product thank you miss Yuliana”
“MK did an amazing job on getting my daughter a new iPhone 11. I would highly recommend anyone to visit the metro store on port and ask for MK. He will hook you up.”
“Priscilla is a life saver!! My new phone I bought at another store was locked and she took the time to help me and even stayed after hours to make sure I wasn't without a phone. Thank you Priscilla :)”
“I would've gave 5 stars but unfortunately they work for the company that railroaded me. I went to a couple different metro stores in corpus and this was the 3rd one. I came in this store after being ignored at the south staples location and the ladies here apologized for the service I received at the south staples location and assured me that they weren't affiliated with the two stores I mentioned. I was angry initially but walked out as happy as a customer could at that point.
Best location is Baldwin...Hands Down!!!!”
“Mellisa was fantastic to work with, she was kind and very knowledgeable. I felt bad for asking so many questions but she never hesitated to help me with a smile. Y'all are lucky to have her”
“I wanted to express how impressed I was with the assistance and great attitude of "Tia" the manager of the AT&T store at 3765 S. Alameda. She was very knowledgeable with the issue I was having with my iPhone 12. She was pleasant and never showed any signs of a negative attitude. We all know that kind of person.....the one that tries but does not know how to fix an issues and then sends you off leaving your issue unsolved.Tia is a great asset to AT&T and I would not be surprised to see her advancing to a higher possession with AT&T. Thank you Tia and keep up the great work.leo”
“Tara was amazing. We were trying to accomplish several things with several phones at the same time. She was very patient with us. We were also lookingat various plans and changing our plan options. This was a very extensive visit and she handled it with aplomb! Highly Satisfied.”
“It's a phone store.......great thing about this location--directly next door to a Boost Mobile and a Metro PCS store. Makes it very convenient to compare prices.”
“I would never leave Cricket Wireless. Out of 12 years, I have only lost service twice. One Hurricane Harvey. And a severe thunderstorm that included a twister in the area.”
“This service is good, that one employee that works there is beyond GORGEOUS! The one with short blonde hair. She helps out so much and interacts with her costumers! Best employee EVER!”
“My husband went to get a new phone and Jackie was our sales person. She was very professional and helpful. Great customer service. Multi tasking other customers. Great job ??”
“Wonderful customer service. My dad needed a new phone, he's disabled and can't walk well. Salina handled everything for us, he never even had to leave my car!Thank you so much!”
“It's my first time ever going back to the store and it was a breath of fresh air. The store manager Vera was so sweet and helpful compared to all the other times I have been in there... and there is a dark woman who works there also and she is so rude. This the reason I try to avoid going in there to make a payment. This is the reason why I wouldn't go back because she looks upset all the time and not friendly. I enjoyed Ms. Vera assistance and knowledge. I will continue coming back and will bring you business.”
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“We went in on a Monday evening. About an hour before closing, Grant assisted us in getting a new plan and phone! He was very informative, answered all our questions. Great service.”