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October 2023 by Nola Pellerin
I took both of my girls to get their ears pierced here. The piercer was Alanis Gonzales. She was very warm and kind and genuinely cared about what she was doing. She was extremely patient with both of my girls. They had very relaxed pain free piercings done by her. I highly recommend this place because of her. Thank you so much!!
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July 2023 by Adriana Mora
Horrible! I should have left the second I walked up and both workers were on their phones. Got my 3 month old ears pierced there the worker clearly did not like her job was not friendly and continued to be on her phone while I picked the earrings. Then when marking the placement my daughter kept moving i asked her should we come back when she is asleep she said no I know where to put it. She didn't even ask if we liked the placement before piercing them, they ended up one not centered and she did them one at a time instead of at the same time. I should have left from the very beginning! For a $100 so not worth it! And now my daughter is stuck with uneven earrings because the worker couldn't be patient.
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June 2023 by Katie Garza
The ladies who pierced my baby’s ears were nice. But it’s annoying when you spend $80 on earrings only for them to be lost less than a month later due to not having decent earring backs. Don’t waste your money…
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April 2023 by Marco cumpian
My 3 daughters got there ears pierced 8 ,5, & 3.... birthstones.......great price and customer service
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April 2023 by Liyah B
inattentive and very rude, both workers went to 4 other people that got here after us and lost our necklace
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February 2023 by Dora Ponce
Very bad serviceLady would not stop eating and talking with other employee
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September 2022 by Quinn Banda
Didnt even go in, Im basing this sheerly off the phone call I made. I called to ask what they use to pierce and they said an “instrument” when I asked them to clarify they got an attitude, and ended up hanging up. With that kind of customer care I’m good on whatever you’re selling. Do better.
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August 2022 by Anita Garcia
Liz was amazing. She was friendly and informative.... awesome job ? ?
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April 2022 by Lolita Tijerina
The only down side to this store is when they get busy, they get busy!! Luckily it is always worth the wait. The store manager was gone for awhile I use to shop with her a lot, now that she’s back I bring all my grand babies for their piercings again!! The rest of the ladies are always super sweet. A very pleasant experience
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April 2022 by Ann Garcia
Literally love coming here for my jewelry and piercings. Store kind of fell off but as of the past year the management seems to be doing something right. No matter who helps me, it’s always the same great smiley service. The Store Manager is always ready to assist if something goes wrong and associated go above and beyond!! Love my Pagoda
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April 2022 by Kaleigh McCauley
I wish I could give Sarah 0/5 stars. How can someone so unprofessional be the face of this sophisticated brand? I hope the company considers replacing her. I witnessed her causing a scene when she was clearly the one in the wrong. Grow up!
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January 2022 by Brooke Banda
Didnt even go in, Im basing this sheerly off the phone call I made. I called to ask what they use to pierce and they said an “instrument” when I asked them to clarify they got an attitude, and ended up hanging up. With that kind of customer care I’m good on whatever you’re selling. Do better.
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December 2021 by Dazy Katz
It was the best option for the nicest shop that carried piercing jewelry in the area.
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April 2021 by Veronica Jawbreaker
Wonderful great service I love everything about the store the employees and all of them especially the manager she has excellent customer service always on top of everything made sure my daughter's earings were perfect at the very end and even after the piercing when I still had a question she was very happy to detail everything for me thank you sabrina for a great and wonderful experience and your employees for making my daughter feel excited about every moment of it all!!!!!!!
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April 2021 by Mocha Joseph
Supervisor made a rookie mistake when piercing my infants ears and tried to blame someone else when the error was clearly made by the supervisor herself instead of assuming responsibility for her negligence and lack of attention for detail and attempting to rectify the situation or appease the irate parent of said infant.
