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February 2024 by Selina Beltran
This is the second year I’ve done my taxes with Veronica at RPM, and I must say, she is very attentive, helpful, and friendly! From the moment I sat down to the moment I walked out of the office, she made sure I was her main priority and I was satisfied. Anytime I have questions, she alway tries to answer as best as possible if not she will ask someone who has or can point her in the direction of where she can find the answer. Thank you, Veronica for being the best at what you do! Y’all go see her!
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February 2024 by Adriana Clark
I have been going to RPM for years and they’re the absolute best. I’ve never had any issues before and I’ve ALWAYS received the best service !!!
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October 2023 by Roy C
Local review here!!! Never had a problem until this year. We have waited months to hear back from RPM and when we do they said money was already sent to us. We never received the return the irs said was sent to us, but found out it was sent to RPMS bank and yet to send us the money!! They have ignored my calls and won’t respond to any text messages!I will be taking legal action!! I will no longer be doing business with rpm!
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May 2023 by AmazingAlyssa 15
Horrible. This place is thrilled to take your money but they hate to call you back or talk to you. Save yourself a headache and GO SOMEWHERE ELSE
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March 2023 by Alyssa Rodriguez
They are very fast at answering any kind of questions and the staff is so good on customer service. I highly recommend them
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February 2023 by Jessica Sanchez
I been coming to them for over 10yrs. Eva is the greatest and knows what she is doing.. Very professional atmosphere. I am glad that they know me when I walk in even if I only go during tax time.
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February 2023 by Vanessa G
We've been doing our taxes with RPM for years. Eva is the best and knows her stuff. They have great customer service and great business hours.
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February 2022 by irma Suarez
I've been going there for about 9 years and both my daughters have bn going for 4 years and Eva and her staff have always been excellent they have always treated us good . And I will continue to go with them to file our taxes. Thank you Eva... ? from my Family to yours very
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January 2022 by Michelle Ramos
Terrible Customer Service. Terrible and sketchy business.
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July 2021 by Roger M
This place will do your taxes and when you get an audit they will never return your calls. I tried to contact them for a year now. Eva is always “busy or not there” do yourself a favor pass this place up
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June 2021 by Amber Henkes
Horrible service and unprofessionalism at its finest
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June 2021 by V R
Terrible service!! They can’t answer their emails, cell, or work phones. It takes WEEKS and calling at least 30 times for someone to answer. Very unprofessional. I DO NOT recommend this place!! Take your taxes elsewhere.
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May 2021 by Vicktoria G. Ramos
It is like pulling teeth to get someone on the phone. Terrible!! Bad communication.
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April 2021 by Brenda Pereida
Forever my place to go. Always courteous and professional.
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June 2020 by Leann P
Refuses to answer questions.. Called multiple times with a “we’ll get back to you”.. and called back by the main lady with “concern” after a bad review is left. Started out by saying “what’s the problem why did you leave a bad review?” Then threatened us by saying “don’t worry I’ll reply to that comment” after we were TRYING to explain why we left that review but she wouldn’t let us talk because she kept cutting us off. Once we asked for our stuff back to file somewhere else she stated “she can’t do that it’s not possible” It is possible because our taxes haven’t even been filed. 10 minutes later we receive a text message from her personal number stating “ This Eva from RPM Tax Service .. it’s probably better that you go ahead and come get your paperwork.. “ What happened to it not being possible? Highly unprofessional. If I could give negative feedback I would.
