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March 2024 by Jacy Butler
I would give this hotel 0 stars if I could. Upon check-in, no one could find my reservation. Once it was found, I was given a room on the 4th floor. That room was already occupied... so awkward. I got a new room, and it wasn't clean. The staff's children were running around the hotel the entire evening. Dog hair all over rooms. People were stuck in the elevator. My coworker said she witnessed the staff's children drinking directly from the juice and soda fountains... putting their mouths on there... The hotel is quite dated compared to other Staybridge Suites I've stayed in. I usually have no issues with the Staybridge hotels, but this one... Lord. Just avoid this place. I checked out the next morning and moved hotels for the rest of my stay.Edited to add that the lobby and hallways were uncomfortably warm and the AC in the room would not go lower than 68. Being that this is a costal city, that shocked me.
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March 2024 by Sarah Hunt
I made my reservation over the phone a few nights before my stay. My family had made a reservation that afternoon and I called that evening to book. My rate was $20 extra. I informed them over the phone that this rate was $20 more than the rate my family received in the afternoon but there was nothing they would do to accommodate. Fine, okay. I informed them when I booked that I would like to be next door to my family, the gentleman said “okay, I’ll make note of that”. On the evening of check in I was fortunate to meet Ms. Emilia. After our encounter she was so kind to spell out her entire name but I figured I’d spare the detail’s. When we arrived she was pre occupied with a gentleman needing tech support for WiFi use. One of her coworkers was attempting to “handle” the same situation rather than addressing the check in line. Fine, Okay. We waited for them to resolve and were finally able to check in. Once she completed the family I had traveled with it was my turn. I informed her it was noted I wanted a room near them. She proceeded to inform me there were “No more rooms on their floor, I don’t know who you made the reservation with but it wasn’t me”. Obviously, I understand it wasn’t her but when you make a reservation and they say they will accommodate, you would think it’s best to accommodate. I repeated to her my request while she continued to repeat “it wasn’t me who made your reservation”. Magically she was able to find a room but informed me it would be $20 more (now totaling+$40). I informed her I wasn’t paying more for a room that was suppose to be reserved to accommodate us prior to check in. Kindly she did waive the fee, or so I hope as it appears I’ve been charged an additional $52 on my account. We all thanked her for accommodating, she ignored us. Once I began signing the paper work I again thanked her. She was completely silent. I expressed to her “when people say Thank you, generally you reply you’re welcomed”. She said “okay” with a smirk. For the remainder of our evening we were in and out, each time we passed the front desk she completely ignored us but always made it a point to acknowledge guests behind us.I will note that she magically found two rooms on the same floor and I was eventually able to be on the same floor as my in laws. The rooms were dirty but after looking at pictures from other reviews mine was not as terrible as those. However it looks like the part of the hotel I stayed in may have had recent water damage. Yay.At check out however we had a completely different experience with the gentleman at the desk. His customer service was a 180 from our check in experience and that left a less sour taste in my mouth.Considering the price of the room, the quality of room and the poor customer service displayed by Ms. Emilia, you should drive past this hotel. Right now the amount pending on my account is almost $200 for one night. Please, Take your money elsewhere.
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March 2024 by Scott Cui
Not sure how this is a 3 star hotel, it is very run down. We stayed on the 4th floor, noticeable musky odor as soon as we got off the elevator. Room was pretty small, carpet hasn't been cleaned in years, stains were everywhere, on walls, carpet, curtains, lamp shades, couch and chairs. Walls has lots of cracks, and there were crusty food on the stove top. Dusty and furry vents, hair on the shower walls, black spots near and around the shower pans.AC were so loud, it sounded like a row of hot rods idling next our ears. We couldn't get a good night sleep, booked 3 nights but left after 2 restless nights.Front desks girls were very polite, and location is great but I would not recommend this hotel.
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March 2024 by Patricia Hightower
This hotel does not fit Staybridge standards. It was very dirty and neglected. Ft entrance needed mopped , trash cans full and overflowing. Elevators were filthy. Our room smelled moldy and the shower was very moldy. I reported it and they came and cleaned some. The carpets are stained and furniture very worn. We were here for a funeral and couldn’t leave but won’t be back to this location
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March 2024 by Blanca Ordaz
Avoid at all costs. Not clean, poorly maintained and managed.
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March 2024 by James Overstreet
Mostly broken dryers. Basketball goal is broken. Pool is closed. Landscaping is non existent. Holes in floor in the rooms. Nice, friendly staff is a positive.
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March 2024 by Wade Fangman
The overall experience staying at this hotel was great. From the time I checked in all the staff was polite and helpful. The weekend breakfast lady Raykuel was very helpful and stayed on top of everything. And was able to give suggestions on things to do in Corpus Christi.
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March 2024 by Jose Carrillo
Great
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March 2024 by Yu Lai
During the days we stay there are fans in hall running 24h nonstop. Furniture in room are too old, needing a replacement, curtain has lots of small holes, floor is sticky,... Breakfast was eatable but no fresh fruits. Social hours foods is OK but scarce no much fresh vegetables. Time for breakfast and social hour are always late than announced. People working there are nice that is the rating for 2 star.
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March 2024 by Samuel Gonzalez Jr
STAY AWAY! Hotel had a major weather roof incident affecting 3rd and 4th floor flooding. See flyer in photos. Stay Away UNSAFE! A Platinum member stay with points. Rooms dirty, Possible bed bugs. Ive got red patches and swelling all over my body. Was moved to other dirty rooms. My stay went from bad, to worse, to scary. Kinda sleep in room chair This hotel is UNSAFE for your family. It WAS a nice hotel and has gone down, way down!
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March 2024 by Jarrod Fangman
Reddy was a great help checking in. Easy going attitude. Was professional at the same time. The weekend end breakfast was good and the breakfast lady was fun to talk to. Will stay here next time in Corpus.
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February 2024 by AMir
We have stayed at this Staybridge many times over the years, but will never stay again. The rooms have been declining and now are just too dilapidated. Also, the rooms were dirty, had stains everywhere, the tub was rusty, and there was mold. Our room door would not lock!! If you push on the door from the outside, it just pushes right open. We told the front desk about this and they offered to move us to another room. Upon looking around the new room, I moved the bed pillow and a huge roach scurried from under the pillow to behind the bed! We also saw dead roaches in the light fixtures of both rooms. To call this location a three star hotel, is a complete joke! DO NOT stay here! It is old, dirty, infested with roaches, and needs to be completely remodeled.
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February 2024 by vera lige
Front desk staff not very friendly.
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February 2024 by Carolyn Buschow
Do not stay here. Unfortunately this is not a good staybridge hotel. I love staying at staybridge anytime I travel. They are usually very clean and I love the spacious rooms.The staybridge in Corpus Christi is anything but well kept or clean. When we arrived to our room when walking in it smelled like an old building ( I can’t describe the smell but I know it was NOT clean). I then proceed to the bedroom and there are cockroaches legs up right in front of the bed areas. I went to the bathroom and could see what look like roach or rat poop. The bathroom was filthy and the bed sheets stained. We told the front concierge but I doubt they were planning on doing anything about it. We won’t be staying here ever again and save yourself the headache and time, find a better hotel. I seriously don’t know how this is rated so high, it’s disgusting ?Rooms: Disgusting and filthy
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January 2024 by Thomas Rushing
Very nice place to
