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August 2023 by B&B Farms
After receiving a less than enjoyable lecture from the owner about everything from the way I take my ring off to shaming me for not removing it for anything that involves water, I picked up my repaired ring today. It was not ready. It is not repaired correctly. No matter how many times I told him it didn’t need to be larger- They made it larger. I had a swelled from an allergic reaction and cut it off. Now I have my ring that isn’t cut anymore - but too large to wear. It rolls around my finger! I couldn’t risk examining it as I was close to another condescending shaming session. Maybe the owner should quit lecturing and listen to what your customer is asking for!
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February 2023 by Julie Jo Raymond
The owners are all family. They make you feel welcome and their expertise is obvious. Friendly, informative, just great place & beautiful jewelry. Also do repairs.
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January 2023 by David Rodriguez
I took two watches one for a battery change and the other for repair. The Bulova watch could not be fixed, there are no part's for it but my wife's watch has a new battery. Thank you Ms. Bartel with the service.
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August 2022 by Khea S
This is the absolute best to place to come with all your Jewelry and stone questions. Everyone is so friendly and knowledgeable! This is my custom engagement ring my now husband helped design for me. Connor crafted and designed a beautiful and unique ring!
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May 2022 by Kevin Burke
I went to Suzanne’s to have them design a ring for a 25th anniversary present. The ring turned out incredible and my wife LOVES it. The entire family was very friendly and helpful and had some wonderful ideas. I wouldn’t think twice about going back and working with them again.
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April 2022 by Craig W.
Maybe my first time in this jewelry store at Town & Country Plaza. Went in with two mid to lower end wrist watches. Working on them is a dying art, apparently. The jeweler here had great attitude, took joy in looking them over, and getting one going again (sentimental value) by cleaning and had to diagnose to nix the other. I offered to pay and he refused, only asking me to "come again." Great attitude, great mastery skills, and much class. I hope I can give them more business down the road.
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March 2022 by Maria Moore
Great at repairing watches. And they have beautiful jewelry.
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May 2021 by Tasha Schaded
Beautiful work done restoring my grandfathers wedding set to gift to my son. It looks brand new and was reasonably priced. Wonderful family business.
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April 2021 by Brandon Hodge
Asked for a simple fix on jewelry and didn't expect much more. They were very friendly and willing to work with me. I will definitely give them my business again!
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April 2021 by Porsche Miller
Very good customer service clean and their new line of Love shot is great jewelry
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December 2020 by Alba McMillan
What an amazing locally owned business. Very knowledgeable, smart and friendly owners. The entire family works together.I loved the #loveshots custom design made from real bullets. Super cool!! You can get them in gold, rose and white gold. I personally like my rose sapphire necklace for my anniversary gift. ❤️Keep it local my friends.
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July 2020 by Odera Nwosu
Came here for a 10 yr anniversary ring for my wife and it was an awesome experience! Everyone is so knowledgeable and Colton was great to work with too. We didn’t know what to expect but we were blown away by how everything went and the final result which my wife loves. Thanks for all your help Colton, you definitely have all our business
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June 2020 by Devin Wyatt
Great place, great prices and awesome family owned people!!
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June 2020 by Jalen Gonzales
To say that the LoveShots charm bracelet is beautiful would be an understatement! The design and concept was such a wonderfully thought out plan and makes an excellent gift for any occasion!Thank you Bartel family for staying open late for me to get it! My wife loves it and I’ll continue to give y’all my business!!!
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March 2020 by Alba Adame
What an amazing locally owned business. Very knowledgeable, smart and friendly owners. The entire family works together. I loved the #loveshots custom design made from real bullets. Super cool!! You can get them in gold, rose and white gold. I personally like my rose sapphire necklace for my anniversary gift. ❤️ Keep it local my friends.
