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March 2024 by Karla Gutierrez
Waste of time, unorganized and unprofessional management
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March 2024 by Forrest
So nice
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December 2022 by Hailey Andrade
the staff is always courteous & attentive. appreciate the extra assistance from elijah !!
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April 2022 by ruby hinojosa
Why are parents not allowed in dressing rooms with small child? Clothes are already counted by sales person and placed in dressing rooms. D*** policy, my child had to come out of dressing room for each item they tried on.
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February 2022 by Nolan Williams
Great place, awesome management. Zack was very helpful and full of knowledge. Other stores in the mall could learn a thing or two about customer service from this shop
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September 2019 by Lupe Rivera
July 26 I bought my grandson 2 pair of jeans we took off tags & hung them in his closet school started on August 26 ,on Thursday 30 he told me he didn't like pants so I took them for an exchange,or store credit I didn't want a refund the manager told the 30 days had expired ,I will never shop in this store
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December 2018 by Victoria Foster
I went in yesterday with my daughter to look at a couple of tops. We were blown away by the customer service when we entered the store by a young man. I believe his name was nick. however, he was so compassionate and friendly ; even smiled and made eye contact in a professional way when we asked him various questions.This made my daughter and I feel great as to just visiting the store! I will definitely recomemed Tillys to others and point out the great customer service
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December 2018 by Dante Evans
I love the customer service and how nice they are
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December 2017 by J B
Do NOT buy anything online because you won't get it. Ordered online and they sent an email saying the order was cancelled. Ordered again in a different size, order was cancelled without any notification whatsoever. I called to find out what was going on with my order and waited on hold for 30 minutes to find out they never planned on telling me it was cancelled. Their answer was "sorry, we can't do anything for you." Really?! You take my money and never plan on shipping the item I ordered?! HORRIBLE!! So much for that Christmas present!
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November 2017 by Blake Buentello
Great customer service
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June 2017 by Tristina Lindsey
The store is messy, disorganized, and out of most sizes and products. Horrible customer service, the cashiers are S L O W and do not seem to know how to operate the register or how to be courteous, professional, and polite. It's almost like I'm on an episode of PUNK'D, the entire staff seems so clueless and unprofessional it's almost unreal. The loss prevention is a joke- completely obvious and invades personal space. The dressing rooms are used to watch girls change clothes (complete illegal). I will NEVER change clothes in the dressing rooms in this store again, and I warn you to please do the same!!!!! I have already notified the corporate headquarters about this.
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May 2017 by Savanna Paulson
Tillys is the worst . The cashiers don't know how to listen to what you say when you repeat it 3 times . The customer service sucks ! They are so rude . Jut waiting on my order and once I get it I will never EVER shop at tillys again !