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April 2025 by Rosanna Salinas
Very sour attitudes, maybe get some customer service training courses completed. Because one day someone will come in with their daughters and have them teach you something especially on the little girl working in front 02/27/2025 you have no manners and it shows your parents raised you wrong.
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March 2025 by Melissa Perez
We rent a truck to move one load. We returned truck same day within 3 hrs only drove it 9 miles. We put in $8 of gas to put back (actually over) where it was. We turn in they email me reciept. They charged me for gas. I call them back they said it was more in there. They did not care or look at logic. I had to call customer service which they compared pics and said it was right we should never of been charged for gas. Customer service issued refund but we shouldn't have to go through this or use our time. Gabby is very rude and seems to not like customers.
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March 2025 by Ben Bethke
Don't see how these people stay in business scam you, false advertising,people that don't know what they are doing read the reviews people find someone else.
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January 2025 by Jessica Foster
Horrible experience picking up a U-haul this working.In the front desk, her name is Gabby. At least that's what she said. Her name was when I asked I. don't know why she was such an a bad mood.Couldn't answer any of my questions seem to be upset to even help us no customer service at all
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November 2024 by Brittney
Customer service is garbage. As someone who moves every two years, I can honestly say that we will never use a Uhaul again due to the extremely rude and unprofessional staff.
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November 2024 by Elizabeth Howe
Terrible terrible service. Staff seemed mad and the young man at the desk was too busy on his cell phone to pay attention. They did not explain the $30 charge if the gas was below a quarter tank when returned then proceeded to tell me the tank was half full when I took the truck which it was not- it was just over the quarter mark. I was overcharged for gas that I didn’t even use. I feel like I was scammed. Never ever again U-Haul.
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September 2024 by Michael Bergen
Returned at kostoryz location did not know about drop off rep was rude explain he was not open he seemed agitated not a good drop off experience
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July 2024 by Aaron H
Don't use storage! They will take your money when you move out! Example, if you pay for the month of July and move out a week later they will keep your money, no prorate. Be careful don't get ripped off like me.
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June 2024 by Judy Rios
Very good
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May 2024 by Selena Juarez
Great costumer service very polite
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May 2024 by drew davie
Thank you, Yvette, for your help this morning switching the truck from 20' to 26'. You were great
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May 2024 by Olivia Markham
Made my move so easy and the front desk ladies were very helpful and kind :)
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April 2024 by Deborah Dee
Loved corpus christi location n drop off in Luling. Very friendly n willing to help. Only thing I didn't like was they charged double for trailer to pull car n the customer service phone # I called wasn't very helpful. The lady I spoke with should not b in customer service at all. Spoke with the corpus chrisi rep n she went above n beyond my expectations. Ty
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April 2024 by Shirley Blanco-Caudillo
The employee that assisted us with the rental was friendly and helpful. There is not much parking for customers.
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March 2024 by Tphone Samsung
Thanks A-HOLE for blocking the drive.
