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March 2024 by Bennel Jackson
Employee very helpful. Service was gd.
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January 2024 by Jaime McQueen
I came to this office desperately in search of help tracking and coordinating my in-person pick up of a package I missed during delivery (it arrived a day earlier than expected), after the UPS site and all of the phone numbers provided led me to either a robot, a malfunctioning site app, or a remote customer service rep who offered absolutely no help.I was immediately greeted by a friendly individual who listened to my concerns, and took the time to call the very driver who attempted earlier delivery of my package; together, they coordinated my meeting with the driver to sign for and retrieve my package, only minutes away from my home!Thanks to their exceptional customer service; my birthday gift to husband arrived on time, ahead of the holiday.While I unfortunately did not catch the name of the gentleman who helped me at the customer service center around 4:45-5:00 PM 1/12/24', I did get the name of my delivery driver, "Hector". UPS Corporate/UPS Corpus Christi, as you read this review, please give these two individuals a raise, they are amazing and went above and beyond!~Dr. Jaime Ann McQueen
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January 2024 by carol micucio
So helpful. She taped the package for return. She found the second address as the original address was a PO Box. Happy sender. When I left I had the info to track the package.
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December 2023 by Wally De Luna
Very Helpful! This was the first Time I had been there!
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December 2023 by Jack of None
Worst service ever. The dude didn’t even knock on the door or ring the doorbell. Took my package back with him after I’ve been here waiting for it all day.
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November 2023 by Darla Reed
Very friendly and took care of me expeditiously.
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October 2023 by anthony garza
People there are always friendly and willing to help you with anything you need
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October 2023 by lindsey hernandez
HORRIBLE! I received 3 tree frogs and when I got them they were dead from the heat because they were in the back of the UPS truck ALL day in the heat being thrown around. I have a video on my doorbell cam, of the driver flipping and twisting my tree frogs around, NOT HANDLING APPROPRIATELY! I showed the manager and he was trying to justify the drivers actions! DISGUSTING! He was bald and had a beard, middle aged man and he told me it was my fault basically. He could care less, just wanted me out of the place! This place is awful, the front desk workers are very helpful but everyone above them is awful, I hate this place and will be taking higher action!
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October 2023 by Los361
Would give 0 stars if I could. They get paid all this money to lose packages smh. Another birthday ruined by ups ! And can't even submit a claim because no one answers phones anymore! September 13, 2023.
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July 2023 by Mr G
My package was delivered to the wrong address! I have received packages from UPS and FedEx in the past month. So why would UPS put a label over my correct address with a different address? Because the clown who couldn't find my address did that! Lucky for me this is a small town that know each other and was able to go get my package from yhe wrong address label UPS warehouse employee put on it. Yes this business has gone down hill and their automated answering service will not let you talk to a live person and once it reaches its script, it hangs up. D**** Absolutely absurd.
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June 2023 by Dee S S
What the heck kind of "customer center" doesn't accept package drop off?
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May 2023 by Rosemary Villarruel
Took my package in and they received it no problem, thank you. So much
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May 2023 by Donald Grimes
Driver is ignorant and does not know how to pickup packages even though I have paid for pickup now my customers are not getting their orders because of some lazy driver.Ive called 3 times every day he has refused to pickup the packages.
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May 2023 by Vi Za
Man was very kind, helped me unload my package it was a very wonderful experience.
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March 2023 by juan salinas
Awesome place. Great Customer service. Keep up the great work.
