-
February 2024 by Bar Avichzer
Terrible place called In to check on if they in stock specific medicine the lady told me they had itI went in for it they tell me they don’t have itBad customer service !!!!
-
January 2024 by Alex Muro
If you like long lines and out of stock prescriptions this is the pharmacy for you. 1Star because 0 wasn’t an option.
-
January 2024 by Rodolfo Hernandez
Poor customer service in the pharmacy department, waited there over an hour for prescription to be filled but they decided since my insurance did not cover they would bypass it without asking. The lady assisting me was a total joke. She needs to be properly trained before allowing her to interact with customers.
-
January 2024 by Andy Perkins
How difficult is it to run a pharmacy
-
January 2024 by Hannah Best
I’ve been sitting in the drive thru line to pick up a prescription for 45 minutes and counting…
-
January 2024 by David G
Had a prescription sent here and called to check the status of the prescription, the initial person who took the call was friendly, but told me I needed to speak to another person who can look it up. This woman was rude on a new level. Didnt let me speak. Seemed bothered that she had to speak to anyone. I stayed patient thru her huffs and puffs at having to do her job, as she would stop talking and as people do in a conversation I attempted to ask a question, she cut me off and said I’m talking don’t cut me off. I proceeded to cut her off and let her know In not so nice words that the has no business dealing with the public let alone handling drugs and maybe she’s on them to behave in such a way. Avoid this place at all costs. Bad attitudes bad customer service.
-
December 2023 by naomi g.
Had a horrible experience with Irma, she thinks she owns the store made a big deal because I was recording and wasn't recording her, she ran out the store to follow me and yelled at me. So I went back to return every item I purchased and she called the cops on me because she felt threatened. The manager reviewed the surveillance and saw I didn't do anything wrong yet she still has her job. I've been shopping at this Walgreens for years now I've switched my prescriptions to heb and no longer shop there like I used to. She doesn't deserve to be a manager and needs to get a new job.
-
November 2023 by Danielle Wolff
My 7m old baby has RSV. The prescription was sent from the ER to my regular location on weber & holly ,Not thinking due to a stressful morning that they are conveniently closed on the weekends. I called saratoga location to have them transferred to this location but apperantly they can't do that because the pharmacy is closed where my baby's prescription was sent & no one in the place to help with that. So I had my husband call the hospital in the meantime to try & start the process faster. The hospital told him that we should be able to go to any walgreens pharmacy & they should be able to do so. If there were any problems that the pharmacy could call them. I get in line I'm second in line which I am happy about because my baby is sick & tired we want to go home. About 8 more people show up behind me withing the next 2 minutes. I get to the desk & I explain what is happening. The heavy set older lady with glasses & long gray/dark hair (i shouldhave got her name)didn't seem in any hurry she was moving awfully slow & didnt seem to care for that matter as I could assume she was frustrated that they were so busy. She is brisk with me & she basically tells me nothing is even showing I said "yes because there is no one over at the other location & the hospital said for them to call for any issues". I call my husband who is waiting in the car with my 2 babies one who is sick to ask & verify what the hospital said. I tell my husband as I'm standing there in front of her that she doesn't wanna call the hospital & she says it's not that I don't want to call them..... (i dont even know what else she said in the sentence) as im on the phone with my husband trying to get what my baby needs. I was already starting to get quite upset at this point so I said you need me to call them? She says yes & basically tells me to get out of the way so she can help other customers as im trying to dial the # on the ER papers when i had waited my turn & was next in line If she needed the one pharmacist that was there to call the hospital because she couldnt then she coulhave notified the person to help a customer who waited their turn..She said I wouldn't loose my place in line when I asked if I would. I am waiting now for the hospital to answer & I just left out of anger from being treated like a piece of trash in front of her on the ground. I was so frustrated & angry. It isn't my fault your company has other stores closed due to lack of employees or whatever the case is so I don't know why if she works there it isn't her problem. She can work somewhere else That is the attitude I got from her. It is so ugly & unprofessional to let customers see you that way. When the Weber location is open I never get treated like this but I mean to remind everyone if you need prescriptions on weekends or don't wan to be treated like you are a problem to the employees I would advise to look for a different drugstore.....Unbelievable! I'm not trying to get people fired but maybe should look for a different job?
-
November 2023 by Madi M.
I've attempted to have several prescriptions filled at this Walgreens and they consistently never receive the request or simply don't fill it, but this last time was the last straw and I'm switching pharmacies. They have an order from my doctor to refill my prescription but are just not filling it, I keep seeing an "action needed" status within the Walgreens app & a note they have something to clarify with me. I have called 4 different times regarding the "action needed" and I have been dismissed every time and told to call later or told that it is being worked on when it is not. It's been 2 days with no fill, no prescription takes that long to fill. They have parked me on hold every time I've called, one time was over 30 minutes, I believe they didn't plan on ever picking up. I explained all of this to a pharmacist technician and a pharmacist who assured me they would fill the prescription but the next morning, now Sunday, when they are closed, I have a brand new "action needed" status. Walgreens was a familial place of work, my mom and dad worked there, my brother, and I too. I've been very loyal to their pharmacies as a result; however, this is such a poorly managed pharmacy that after now 3 days of calling, I can't get a prescription filled and I am almost out of my current prescription and frantically trying to call my doctor and a new pharmacy who can actually accomplish their job. Shockingly disappointing service. If you've used Walgreens for years I highly recommend switching somewhere else for the meantime
-
October 2023 by Charles D.
My experience with this wall greens has been terrible over the last several months. They have a outsourced answering service that answers their phones so these people will tell you one thing about your order and when you get to Walgreen store to pick it up, they won't have a clue I've talked to two managers there I thought, but it seems that neither one of those were the managers and I'm not sure who the real manager is not that it probably would do any good I've had nothing but problems getting my prescriptions filled on time or filled completely the partially filled prescription for 90 days and then when you go back to get the other 60 pills, they say that prescription has nothing to do with the 60 pills and I have to wait till the 30 pills run out before I can order with a new prescription if you like to have fun talking to somebody and know how to treat somebody that gives you a hard time you'll really enjoy talking to these people at the store I'm going to change to Walgreens Pharmacy over on Padre Island Drive. I believe their ratings are very good. Have a great day and lots of luck if you use the store.
-
October 2023 by Blue Russ
This Walgreens is SLOW. Only one cashier, which takes loooong to do her job, she try’s to multitask and takes even longer. There is no self checkout. NOT RECOMMENDED.
-
October 2023 by Tiffany Lomax
I don’t know how this pharmacy is allowed to operate, they can take days to get your prescriptions ready stating there are 100’s in front of you! Pathetic!!!! No “cares” (PG version)given!
-
September 2023 by Francis McCloskey
When a customer calls to simply inquire about their prescription status, we don't need for you to enumerate the amount of prescriptions you have in total to fill. We don't care, that's your job. We don't care for sacrasm or condescension. If you're feeling the weight of the world on your shoulders, then find a new career.
-
April 2023 by Melanie H.
Whatever you do not EVER switch from a cvs to this Walgreens. I've done nothing but waste my time here. I've never picked up a medicine and waited less than 20 min. I will say the staff are polite but it doesn't make up for wasting my time here.
-
April 2023 by Troye Dean
The service is A+ valiere in pharmacy is reason we come here she is the best
