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October 2025 by Cathy Hollen
Made a special order for a cake two weeks out went to pick it up and they had a white icing cake with red boarder no picture on it. Claim they didn’t get the picture we turned the picture in when we made the order so how do they have the order and not what to put on it? Then refused to fix the problem.
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April 2019 by Ken H.
There needs to be an overhaul in management unless corporate already knows that customers are standing in long lines just trying to get checked out. I watched how the line got longer but another checkout was never opened. This happens often and I tell my spouse that I won't be back to spend anymore money. HEB is a little farther to go but it's worth it to receive good customer service
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November 2018 by Anna Alicia Lara
The place is nice but the service is awful. We could not get help from anyone. We waited for about 20 minutes then left
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August 2017 by Steven M.
Regarding the Deli at the Saratoga Walmart. I asked for .75 pound of lunch meat. They sliced too much meat, pulled off enough to equal what I asked for and threw the rest away. What a waste of money. All customers eventually pay for this waste. Also flies landed on the paper which my lunch meat was placed upon. I quickly swatted them away. Disgusting! Plus the store is really warm. I spoke to an employee who said it's always this warm inside and attributed it, in part, to the skylights. But she said it is uncomfortable for her to work at 8hr day at that Walmart. It appears Walmart at this location is too cheap to make it cooler for workers as well as the customer. I called Walmart and asked to speak to someone in management. I was transferred twice to two people who spoke C+ level of the English language. I was placed on hold for about 20 minutes in total and was then disconnected. The Walmart family are Multi-Billionaires but still are too cheap to hire good quality workers who speak decent english, use sanitary practices like machines which kill flies at the deli and too cheap to turn the AC on to allow customers and shoppers to be cool.
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March 2017 by John Gutierrez
BlueBerry Cake donuts
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August 2016 by H G.
I have never in my life been so unimpressed with a Walmart. Tried to price match an Office Depot Ad for school supplies at checkout. Instead of just saying hey, we can't do it, Walmart turned it into a FOURTY minute ordeal! Never in my life have I seen anything like this. They had the ad and STILL called Office Depot. The problem was, they didn't think anything was wrong. They literally treated me like a criminal trying to scam them over some .25 markers even though I had $300 of merchandise in my cart. Never again. Learn your own policies Walmart! Saying no is one thing, but the way this situation was handled was so inappropriate and the manager never even apologized.
