-
August 2023 by Chasidah Fried
Absolutely Fabulous.✨✨✨✨✨The service manager Mike Starling has restored my faith in mankind.After having experienced complete fools working on my car and overchaging me for the "privilege " locally here in Palestine Texas, I now travel to Brinson Ford 55 miles away but worth the trip because I can relax knowing that my car is in good hands ✌️ I cannot thank or recommend any work under his leadership enough.
-
August 2023 by Tommy Sims
Service was ok this time. Just an oil change. Keep up tha outstanding work.
-
June 2023 by Coy Hammer
I took my truck in to have the rear passenger window replaced, they were timely on the repair, and the service people were courteous. However, they scratched the tar out of my truck and continue to use a blurry picture they took as evidence it was scratched before it went in. Below are the actual before and after photos. Only help so far has been for them to tell me to file it on my insurance. Do not like leaving negative reviews, but if you are taking a vehicle in for repair make sure you take lots of photos right in front of them.
-
June 2023 by Mr P
Took my Truck in for recall of air bags, oil change, tire rotation, systems check. Estimated 3 day completion however the completed it in 1 1/2 days! Also they are always professional and most courteous to deal with.
-
May 2023 by Caleigh MCd
Salesman was really kind. A little pushy and fast talking. You’re not gonna get a good deal. At all. they don’t care if you have good credit and a down payment they’re going to screw you. Just like any car salesman. Their mechanics are NOT thorough. We had brake fluid leaking didn’t notice for a couple days. Slow leak. Took it back to get it fixed and they charged $300 saying we did it because they checked the car themselves and just knew it was fine. Not sure how I made my brake fluid leak but it is what it is.
-
May 2023 by James Sessions
Brinson Ford serviced my F250. Oil change, tire rotation and a recall inspection. Everything went good and was paid for with my Rewards Points.
-
April 2023 by Cody DeFord
The service team at Brinson Ford is top notch! I reached out to them to coordinate a wheel and tire deal where I was going to be traveling to Corsicana to meet another gentleman half way to swap wheels. Mike answered my call and told me he would work me in that Saturday. I was skeptical based off previous experiences with other shops, and knowing that Saturdays are busy days in the automotive industry.I arrived and was greeted by Sherry, who was already fully aware and expecting my arrival. I was blown away at the level of customer service I received from this store. They treated me as if I were one of their long time regular customers. Will definitely recommend this dealership to anybody passing through Corsicana. Great job
-
April 2023 by Tammy Haulk
I only gave one star because it required it. I took my truck there because I had an oil leak. I told him the oil pan gasket was leaking. They checked it out and told me that the oil pan gasket and rear main seal was both leaking and it was gonna cost 2400 as I was waiting on the parts they got back with me and said my motor was no good and my motor was obsolete. I have a 2013 F150 I took my truck somewhere else they checked it double checked it it was just the oil pan gasket and they didn't try to rip me off.
-
March 2023 by Jess (jessforgor)
Now that I've gotten my plates and everything is finalized I wanted to give an update: My address on the paper work was wrong even though I confirmed what it was before picking up the vehicle, and calling to change it after picking up the vehicle. I asked Pete twice if they'd mail my plates to me before leaving the dealership, and he confirmed yes both times. However after not receiving them and calling the dealer I was told they were at the local DMV for pickup. When picking up my plates I was told I owe $400 even tho I had all state taxes and everything rolled into my loan. My original review below is still accurate, despite the paperwork issues after getting the vehicle.Pete was an amazing sales person and if I lived in the area I'd recommend him to everyone. I came all the way from SW Arkansas to get my dream bronco and it made trading in my pickup super easy! Thanks again y'all!
-
February 2023 by Nicolé Douglas
Took my bronco in for a water pump replacement and Corsicana basically told us we are SOL because the part is on hold. Tried talking to the parts manager but your call just gets forwarded every time and when you leave a message she’ll never return your call. Went to Waxahachie and they were amazing! Verified we do in fact need the water pump replaced and the part is ordered and expedited! Really disappointed in the Corsicana location.
-
February 2023 by katie wethy
I have had the worst time finding exactly what I wanted. Made an inquiries, they called did my credit over police within 2 hours I was walking out with my new truck! No hassle and low down payment. Would highly recommend and I will be back! Thank you!!
-
January 2023 by sortameta
Pete was an amazing sales person and if I lived in the area I'd recommend him to everyone. I came all the way from SW Arkansas to get my dream bronco and it made trading in my pickup super easy! Thanks again y'all!
-
December 2022 by Brittany Pritchett
Always a pleasure working with Josh!! We have bought 2 ATVs from this guy!
-
December 2022 by Toby P.
I received a letter from Lincoln about two factory recalls. The dealership claimed they had the parts to fix their recall. I left my vehicle there the entire day and they told me they would need to order the parts. They told me they would contact me when the parts arrived but I never heard from them again, that was over 2 months ago.
-
November 2022 by Red Vickery
Truck sat there for two weeks and they said it would be at least another week before they could even do a diagnostic on it so I picked it up and took elsewhere for repairs
