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August 2023 by Wayne O
This bank is awesome and Ive always had pleasurable results from customer service and loan department.
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August 2023 by Randy Fugate
I've been banking here for 40 years and never had a problem, great people, great bank.
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December 2022 by John Chapman
Charging for paper statements is such a slap in the face. Should just be part of business no matter how high tech the world gets. Especially for a 40 year old account. Cut some big shot bonuses to take care of your customers.
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June 2022 by Abe Froman
I needed to withdraw some of "my money" to purchase a vehicle on Saturday. I drove to Corsicana as this showed to be the only branch open. The lobby was closed, and the drive through teller told me they can't allow me that much of "my money"! I lost the vehicle as others were interested. Thank you for convincing me to put my money elsewhere. This is horrible customer service.
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January 2022 by BILL NGO
I got business account and personal account with this bank, I don’t think so good bank because they don’t have pictures deposits on app and no ATM check deposit either that’s Mean not good convenien at all
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December 2021 by Banana Gando Chiromawa
Good works deserves good recommendation, I appreciate the effort of Mrs Cynthia Frank for helping me work from home despite being quarantined. Profits been made weekly as she promised, i invested €700 and now making €17,200 weekly, All thanks to her, wouldn’t have been easy during this lock down she made me and my Family smile, Send her a DM and thank me later
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December 2021 by JW Lockwood
As a working person, I need lobby services too. Bank lobby closed on Saturdays and was also closed on black Friday.Also, noticed charging me a $5 fee monthly for not using bill pay services.CLOSING ACCOUNT!!!
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November 2021 by Teresa L
After issues with my other bank, Community National helped me resolve the issues and open up new accounts with ease. Their customer service is top notch and their staff is always super helpful. Way easier to deal with than the big nationwide banks!
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November 2021 by Teresa L
After issues with my other bank, Community National helped me resolve the issues and open up new accounts with ease. Their customer service is top notch and their staff is always super helpful. Way easier to deal with than the big nationwide banks!
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August 2021 by Crystal Gullick
Horrible customer service! Go somewhere else!
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July 2021 by Haley Holloway
The worst customer service as far as loan officers. We had got a small loan to build credit (with a previous loan officer) and paid it off as months later went back to continue building and we got treated like we were poor, we were bothering him when we came in the bank. "Aaron" constantly forwarded our calls to voicemail never not once returned our call to tell us yes or even no. No was fine but at least have the respect to let us know and not dodge our calls. That is the most disrespectful thing you can do in a place of business. I am withdrawing my account today and moving on with another bank because I don't appreciate being treated like I'm less then a human being.
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June 2021 by Haley H
The worst customer service as far as loan officers. We had got a small loan to build credit (with a previous loan officer) and paid it off as months later went back to continue building and we got treated like we were poor, we were bothering him when we came in the bank. "Aaron" constantly forwarded our calls to voicemail never not once returned our call to tell us yes or even no. No was fine but at least have the respect to let us know and not dodge our calls. That is the most disrespectful thing you can do in a place of business. I am withdrawing my account today and moving on with another bank because I don't appreciate being treated like I'm less then a human being.... Read More
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May 2021 by Katy Freeman
I Worked with Elena Sims on a new build purchase for my buyer clients. Elena was great to work with, very helpful and responsive!
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February 2021 by Jan Warner
Error on bank statement and it was just laughed off and said “we’re just human”....I don’t want a bank or a surgeon to tell me “oops, sorry I’m just human”!!!
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July 2020 by Shelley Brown Watts
I bank at the Frost location, and I have since the branch opened. I highly recommend them! Very personalized service!
