Harbor Freight Tools offers cheap tools at cheap prices with a pretty fast checkout. The store provides lots of reasonable priced items to choose from. Customer service is always good, with nice folks that are eager to help and are consistently helpful and knowledgeable. The protection plans are simple: you break it, you return it, you get a new one. While tools may not have awesome warranty or durability, they serve a purpose. Customers go because they have what is needed at good prices, and the staff is always nice.
