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February 2024 by Salomon Garcia
I like it because of the kind people
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February 2024 by Sicana
Poorly run store, pointless doing curbside because they won’t bring it outside to you. A complete joke of a store with indifferent employees.
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February 2024 by Larry B.
You are on your own here. People walking around drawing a paycheck doing nothing. Try to get some materials loaded if you are a contractor! 45 minutes to get 35 sheets of plywood after buying them. Ridiculous !!!
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January 2024 by Jennifer H.
Bought a warranty for our fridge. It's been 6 weeks without a fridge. The parts are still on the counter and the fridge is dead. Home Depot and sears repair have just promised repair and done nothing
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December 2023 by Andi P.
Great customer service, very professional and nice. Ordering online and picking up at the store is very convenient. I have bad knees and, unfortunately I can no longer walk through the store. I love shopping at Home Depot.
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December 2023 by Lyndon Johnson
Just terrible: my $20 coupon was NOT taken off my total, customer service agreed, I was told to bring ALL the items back into the store to be scanned again which included 4 fifty lb bags of rocks, I asked if I could just get the coupon back and was told NO, just terrible.
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November 2023 by Mys Leading
Overall a great home depot. Inventory is on point. Staff is friendly but not annoying or pushy, and lines aren't super long. Definitely enjoy coming to this location.
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November 2023 by Eddie Serna
Paid for a refrigerator. They delivered a damaged refrigerator(6 days later) that did not work. I told them how we needed the refrigerator, because our previous one went out and wasn’t working. Was told I would receive a call 24-48 hours later. Over 72 hours later no call so I called them. Was told I’d have to wait an additional 6 days to receive my product. Horrible customer service. I will be shopping at Lowe’s or NFM from now on.
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November 2023 by Sandra McGarry
Everything and everyone were fantastic in this location. Never had to wait to check out. Pick up is also fast.
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September 2023 by Brandy Copeland
I purchased carpet 2 years ago from this home depot specifically with the intent on installing it myself. Not long after purchasing the carpet I was in a debilitating car accident that left me disabled so we never got around to it. I went up to Home Depot to ask them if they would install carpet that I purchased from them and even told them initially the carpet I bought. I got the run around, got charged for measurements all in the end to be told that it’s a DIY carpet and they would not install it. What I don’t understand is why I was never told this in the first place when I spoke to them. Horrible customer service, no one knows the ins and outs of their jobs. Just take your business somewhere else these people do not support disabled veterans or disabled people. Take your business to Lowe’s or a small local business.
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September 2023 by Kris Copeland
Tried to get a carpet installed, bought the carpet, paid for the measurements and waited to be contacted. Nothing. So my wife called the customer service number and a rude lady said we needed to go to the store so we did. There we speak to someone about what's going on and they tell us the specialist will call us the next day. Nothing. So my wife calls up there to speak to the specialist and they say he will call her tomorrow. Again Nothing. So my wife finally gets a hold of a supervisor who says the specialist will be calling her. Finally he does, and says he just has to reach out to the contractor and get everything set up. The next day we hear from him again saying that the carpet we bought wouldn't be installed by their contractor and we'll have to find someone else. This was after we bought the carpet from them and paid for them to come take the measurements. We we asked about a refund for the measurements at least he stated that he would have to talk to his manager and call us back. I'm sure by their pattern we will once again hear nothing. Horrible customer service, deceptive practices and a waste of time and money.
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August 2023 by Derrick Bond
Me and my wife was on our way back to Dallas on Jun 3 around 3:30pm and stop in and I was getting the run around trying to buy some grass sod for my yard, I spoke with a white guy between 30 and 40 years of age not sure if his name was Chad but he was very rude and racist and I was racial profile on coming in to store. I've been to many home depot thru out the country because of my military service, never was treated like this, I don't think any one of color should ever go in this store, I will never ever go here again.
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July 2023 by Evelyn Holtzlander
Went to Corsicana store to buy appliance and was told to shop Lowe’s they don’t deliver to Freestone or Leon County Texas. or allow you to pickup appliances at stores. Tried to order online and Home Depot would not complete order due to address. Bought appliances at Lowe’s and even saved money.
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July 2023 by Brandon
I feel as though I'm in Home Depot all the time! They always have a good selection of items. Since they are so busy it may take will calls a long time to load, but the time is negligible to the convenience.
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July 2023 by RoadReviews
Got the best customer service in wood, wish I would have gotten his name. We got storm damage & needed repairs quickly. Home Depot to the rescue!
