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August 2023 by Arturo F.
AVOID THIS PLACE!!I initially went there to get my coolant line but also decided to get an oil change since I was due for one. Zero issues with the repair. You normally get a 16 point inspection sheet when your oil change is done but I got one for a different vehicle. I was told that, "If there was something wrong with your truck we would have told you," when I asked where my inspection sheet was. I was told to wait until a mechanic returned from lunch to have my truck inspected again. I am still 100% sure they pencil whipped my inspection. I had to go behind them and confirm that my oil was indeed changed. Yeah, I am never coming back here again.
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April 2023 by Veronica J.
Brinson is the worst dealership! I drove in there back in April 29,2022 with oil in my coolant reservoir. I left my car there til May 9, 2022 waiting for a diagnostic I never got to this day. The service manager said I needed a new engine cause they had another jeep there with the same problem. They lied on me, I was told to take my jeep back there by FCA stating my engine was was under warranty. They came up with every reason under the sun why it's not covered by warranty, gave me a $29,514.17 engine estimate. Problem was really just the oil cooler. They broke all kinds of other stuff in the process. I've picked up, turned around and brought it back a ton of times. Paid full coverage for this whole year for a car they've had that I couldn't drive, they forced me to buy another vehicle so I'm out of another $47,000. March 2023 they left a pcv hose disconnected and I got sick could have died from carbon monoxide poisoning, had to turn around and take it right back again. My husband bought a carbon detector and just finally said we're picking it up. They have broken a $3000 + wiring harness, left pieces missing off my engine etc. This is a disaster, I took care of my jeep it was a very nice indoor stored vehicle always Dodge Ram dealerships fixed. I'm so disappointed, and just disgusted with this place. These are just some of the pictures... RUN Go elsewhere...
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June 2022 by Bryan James
Friendly and knowledgeable staff. They do all they can to help you get into the vehicle you want.
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June 2022 by Brenda Fields
friendly staff and always ready to assist you. Make you feel like family .
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May 2022 by Shelly Lambert
The people there are very friendly and work hard to get you what you want.
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April 2022 by Anique F.
I did the paperwork next door for a UTV and then was going to also buy a 2022 truck from these locations until I saw their billboard. As a business owner politics DO NOT belong in the workplace. All because of the I took 100k to five star ford in Carrollton. I can't do business with a company who can't respect everyone.
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February 2022 by Anne V.
I was so disappointed. I went to this dealership to see if there was an issue with the transmission I bought here that still has a warranty and to get the motor replaced on my front truck seat because it went out. They gave me a HUGE list of items that I was told was wrong with my Dodge truck. One of the items listed was my radiator and my water pump both and they said both had a leak and needed to be replaced. That with other things and my seat motor came up to a whopping $4,021.90! Here is the estimate: Service Estimate: TOLIVER CHRYSLER DODGE JEEP RAM 1971 MLK JR. BLVD CORSICANA, TX 75110 903-874-6548 Fax: 903-654-3147 www.ToliverRam.com ANNE VITASEK LN Opcode Description Hours Amount A 9016 MOPAR EXPRESS LANE INSPECTION 0.00 Labor $0.00 Line Total $0.00 B DIAG DIAGNOSTIC FEE....$135.00 FOR GAS......$145.00 FOR DIESEL 1.00 Labor $135.00 Line Total $135.00 C 02 radiator and water pump are leaking 6.00 Labor $947.58 Parts $531.24 Line Total $1,478.82 D 02 front shocks 1.50 Labor $210.50 Parts $254.20 Line Total $464.70 E 02 rear shocks. 1.00 Labor $135.00 Parts $283.20 Line Total $418.20 F 02 vent valve 1.00 Labor $135.00-----------This is the valve they ripped me off for! Parts $173.95 Line Total $308.95 G 02 seat frames- motor is not working 2.50 Labor $371.28 Parts $824.95 Line Total $1,196.23 Total Hours 13.00 Total Labor $1,934.36 Total Parts $2,067.54 Total Misc $0.00 EPA CHARGES $20.00 Shop Charge $0.00 Grand Total $4,021.90 Now if this were all the truth I of course would not be on here giving a negative review. But, I do not like being lied to and ripped off! So, here I am to warn everybody about this service department. I told them to fix the valve and the seat motor and I would look into the other items another time. Once they were finished, and mind you they kept my truck over 2 weeks, I took it straight to a mechanic that I know and trust in my same town. Moores. They checked it for me and told me there was NO LEAK in my radiator! I did need a water pump and shocks though so I had them fix these items for me which all together for everything including the labor and tax was $900. I was very angry that the dealership would lie to me like this and try to rip me off! Moores also told me that the valve they changed in my truck did not need to be changed. When I took my truck back to the dealership because the engine light was still on--they told me it was due to a bad battery that my voltage was low. I went and had my battery replaced and went back to the dealership and they had to keep it for another two days to get the engine light off. They refused to give a refund back for the WRONG valve they replaced in my truck! So they kept my money for that valve they replaced IN ERROR! So they expect me to pay for THEIR mistake. I just want consumers to BEWARE of this service department! Do not get ripped off like I did! Anne Vitasek FYI THIS IS NO LONGER TOLIVER IT IS NOW BRINSON. MAKES A BIG DIFFERENCE!
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January 2022 by Markis Vandepool
Great experience great sales and great vehicles
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January 2022 by Dee Prather
Great customer service, they work with you , they keep the same salespeople, everyone is soo nice , a real treat to work with
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December 2021 by Wendy Brinkman Brumit
Brinson Dodge in Corsicana was amazing. Their entire service team was so kind and helpful. Thank you all so much.
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May 2021 by Francisco C.
I custom ordered a 2021 Dodge Challenger wide body from these people, bought it w 0 miles on it and two weeks after I received the car, I get a flat. They tell me they can't fix it, even tho I bought a wheel and tire warranty from them, because, as they claim, the warranty doesn't kick in for 30 days. After arguing w them for 2 days they tell me to bring in my car so they can see what they can do about it. I take my car to them, then they claim they can't remove my wheels because "they don't want to scratch them" so they send me down the street to some other, random tire shop and they proceed to tell me that the dealership is lying and That they should be capable of fixing the problem. I went to multiple other tire shops and they told me the same thing...to take my car to the dealership. I realized the dealership was just trying to shoo me away so they won't have to deal w it and possibly hoping id get it fixed somehwere else so they can find a way to void my warranty. FINALLYYYYY after going to about 5 tire shops and riding w a flat tire for about two days they finally agree to replace my tire. Ok whatever. Fast forward 2 months and I'm ready for my first oil change. I called in advanced to schedule it and make sure I have my oil changes that I paid for when I bought the car (10 oil changes for $1500), which is a rip off in and of itself because a regular oil change from dodge costs no more than $100 and EVEN LESS if you buy a plan direct from Mopar (about $65 per oil change) I drive 40 miles from my house to Corsicana just for Phyllis from the service department to turn me away telling me that I never purchased a maintenance plan from them. I asked her to check and she smirked at me and turned me away, saying that I hadn't purchased anything even tho I told her I bought the plan when I bought the car only a few months before. I left, giving them the benefit of the doubt, and feeling kinda dumb thinking maybe I didn't purchase the plan, or so I thought. So I go and buy a whole separate plan from Mopar...$245 for 4 oil changes. so now I've spent a total of $1745 just to get a simple oil change. It seems like they have no trouble selling you a warranty but do anything in their power to give you the run around when you try to use them. I called today and w the exact same information I gave Phyllis, and they were able to find my plan IMMEDIATELY and said that I in fact did buy a plan from them. I told them I had already purchased another plan from mopar and their response was " why didn't you come check with us at the front?" That's what really threw me off. Isnt that Phyllis job ???!! Doesnt she get paid to know these things ???! I'm a paying customer (around 60k for my car) and I paid extra to make sure my car would be taken care of and it seems like every time I try to take advantage of these pricey warranties they always try to find a way around it. Never will I recommend anyone go to this dealership and especially DO NOT BUY ANY WARRANTIES FROM THESE PEOPLE. THEY WILL NOT HONOR THEM. They will try their best to get you to deal with it somewhere else and I'd hate for anyone else to go through this.
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April 2020 by Chris F.
I want to state that the sales person and the GM were extremely nice and empathetic and helpful. Once you get above that where decision are made with Chet Brinson the owner it was a nightmare. I purchased a car for my 16 year old. Main concern was Clean CARFAX and no smoke. Nobody wants a wrecked car. Car was delivered and there was a problem with the back end of the car. After a lot of back and forth dealership tried to rectify the situation and put a new rear end in the car. I asked again has this car been hit it sure seems like it. Slowly after 6 mo of ownership the car is loose and the back end is creaking and I decided I wanted to trade the car in. 3 dealerships in a row said this car was involved in 2 accidents. TWO accidents???! Wow,all of these dealers didnt want my trade and so I reached back out to Brinson. GM was empathetic and said he would do what he could to help. The key point he was nice. I ended up talking to Chet the owner and I said Im stuck. You will buy my car for low wholesale but I cant afford anything on your lot. Nothing. It pigeon holes me to a Jeep/Ram/Dodge and those vehicles do not work and now im sitting in a big negative due to COVID-19 and the used market tanking, Plus owning a car for only 5 months. The part that made me the most angry was the accusatory tone of Chet, his personality was brash and rude the second he got on the phone. He told me people drive wrecked cars that are fixed all the time. I said not me. I believe they are never right again. If people liked wrecked cars then all these dealers would want my car and CARFAX wouldnt be around. I also said I purchased this car because it didnt have wrecks and that was key for me. Brinson Auto uses Autocheck vs Carfax. If you buy a car with them, make sure you pay 27.00 and get the carfax as well to see if they match. Autocheck is not the same thing and not as current or widely used as Carfax. I was hung up on and told to leave his staff alone. I have been professional and courteous and even given praise where it was merited. I would NEVER buy a car with Brinson Auto group due to the owner Chet Brinson. Worst ever conversation I have had with a dealer in 28 years of buying a lot of vehicles. Take your money elsewhere. Terrible Terrible Terrible!
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March 2020 by Barbara C.
I was in town for a horse show over the weekend when I ran into a check engine light problem on my 3500 deisel RAM truck. I took it to the service department as soon as the light came on Friday morning and Jessica took excellent care of me and my truck. It ended up being a problem I'd had worked on a few months earlier. Knowing I was from out of town and here with horses, they were able to order the part and get it installed on Saturday. Loved the text message updates as well as phone calls. Thanks for getting me back on the road.
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September 2019 by Jaclyn Owen
Was greeted by Jessica, very friendly, fast service.
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September 2019 by Roni B.
Now Yelp...y'all know I'm BIG on customer service and when the customer service sucks....E'ERYBODY is going to hear about it from me. So, on 9/6 I brought my car here for an oil change, as when I purchased the vehicle from here 2 years ago, they included so many free oil changes in with the purchase. Score! On 9/7, as I'm driving down the highway, my tires crossed that portion in a construction area where the sound of the tires on the road change & like 7 lights came on & all these warnings came on. Luckily, I was right at an exit and pulled off & into a parking lot. I contacted my roadside assistance team to have my car towed to my apt & was just without until Monday. I checked the engine for oil & I didn't see any oil and there was very little on the dipstick. Monday morning I contacted the dealership to let them know what the vehicle was doing and also stated I didn't think there was oil in the car. Jessica informed me to have the vehicle towed back down there & allow them to look at it to get it fixed. Now I had already made arrangements with my roadside assistance team to have the vehicle towed to a dealership in Irving, as this was within my mileage coverage for my plan. The tow truck arrived around 10am, loaded up my vehicle...Jessica called me back & was insistent on me bringing the car back there, I advised her of my coverage and who was going to pay these overages. She went to her service manager (Jerry Henderson) and got a cc to make payment for the tow, however, the tow company I was with, didn't work with dealerships as far as payments of overages. I stated, I'll pay the overages, but you guys will have to reimburse me when I get there. Jessica then told me "have them drop your vehicle and we will send a tow truck to get you"....Y'all this was about a 70 mile tow!! I was like already pissed off because of the whole broken down vehicle, keep in mind I'm clearly not at work and had I stuck with my original plan & towed to Irving & then let the dealerships work it out...I woulda been good. The tow truck dropped my vehicle & about 2.5 hours later, another tow truck came. We loaded up & headed to Corsicana. Got there...Jerry grabbed a rag & showed to me there was oil in the car. The tow truck driver explained as far as this particular engine, the oil sat below & wasn't visible. Ok...fine! Now when you told me to drop my car off the 1st tow truck...you didn't say we'll tow your vehicle only if there's no oil in it...you said we will take care of your tow for your vehicle. Toliver is now Brinson, but whomever you are...you reneged on your word to your customer and I had to pay this $260 tow bill. Y'all I was LIVID!! Come to find out the issue was due to the speed sensor and the company that had just done my brakes/rotors the same day of the oil change....footed that bill for the repairs!! But as for Toliver/Brinson....y'all can keep those free oil changes and anything else...cause on EVERYTHING...I will NOT be back to this janky azz dealership!!!
