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October 2024 by Richard Mccarter
First time at this Hampton. Never again. Woke up this morning to a bed full of bed bugs in 317.
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October 2024 by Will
Nice for the area
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September 2024 by Greg Hauptman
Nice room. Friendly staff.
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August 2024 by alxrol90
They take too long to service the rooms.
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May 2024 by jeremy grandits
The water was super soft.
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April 2024 by Melissa Dyer
This will be lengthy. First of all, at check in, the guy was very rude from the moment he saw our prepaid booking through hotel engine, although he could see we are hilton loyalty members. (Husbands job pays for his rooms).Then he refused to give us the room we paid for. We booked a king bed with a sofa bed. Instead, he put us in the room next to the front. Handicap room with 2 beds, no sofa. Our toilet ran all night. The next morning, I went to get coffee at 6:15. Only decaf coffee, and no breakfast. Still no breakfast at 8. At 9am, housekeeping entered my room with the do not disturb sign on my door!! I was not dressed. We will not be back here. There is a Holiday Inn and a Fairfield here that will be better choices. Huge disappointment.
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April 2024 by Jacalyn Danchise-Edie
The rooms were ok, under remodel. However, for breakfast in the morning, it was seriously lacking compared to other Hampton inn hotels in TX. Only one waffle machine, only gross and unhealthy white bread, there was some cereal, but absolutely zero milk! We were told they ran out of milk the day before! How do you not have any milk? Totally unacceptable. We were traveling with our triplet 5 year old children. Most children drink milk or put it in their cereal. If I was the manager, I would have ran to Dollar General and bought milk with my own money for the hotel. Thankfully we will never be in this area again so I won't have to bring my own milk.
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April 2024 by Christi Renard
I've stayed in MANY hotels....this was BY FAR the most accommodating and comfortable place I've stayed anywhere around the area. The cleanliness was spot on, and I ALWAYS saw an employee cleaning. The rooms were really comfortable. The bed was great, fridge and microwave worked perfectly and we're clean. There were amenities in the room such as a coffee pot, too. The coffee was amazing by the way. Usually I am unimpressed by hotel coffee. Breakfast was great and started early, ended later. There were hot options as well as a selection of waffle batter. Pastries, cereal, breads, juices, fresh fruit available throughout the lobby as well. When it comes to staff, this is one of the rare occasions I can say I was completely taken care of. You guys did an amazing job, and I will look forward to staying with you again!!!!
*This was also the weekend of the town Cook-off, so it was really busy, which is an even greater indication of the service I received.
Rooms: I had a double and it was spacious. The TV in the room was larger, and the bathroom was also spacious.
The bathroom products were natural and they were amazing. Best hotel toiletries I have ever used.
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February 2024 by Jnichole
Very disgusting hotel! It’s smells so bad throughout the whole thing and the rooms are even worse! Dead bugs! The hotel staff is so ghetto and argumentative it’s disgusting. The manager is no help! It seems like she’s hiring all her family or something. This whole property needs a staff clean out ! Starting with the manager and ghetto young kids working there.
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February 2024 by Ricardo Rodriguez
One star is too much, and it's a Worse stay! They went through my bags I left in the room I was assigned to. They stole a phone, a tablet and some clothes and other belongings! Made the report with the front desk and tried to talk to the manager, calling, txt, but it seemed like she was hiding and never answered or replied to anything nor bothered to show up or anything. I tried to be patient and waited to hear back, but after several days, I just called the sheriff's office and made the report. Think twice before you stay there, and if you have no choice, I wouldn't leave anything of value. Very untrustworthy!!Safety: NOT safe at all as they went through my belongings and stole several things !!!
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February 2024 by David
Been staying here at this location for a couple years now very clean and most importantly very
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January 2024 by Lucy Ayala Contreras
Dirty bathrooms and very worn furniture in common area and rooms. They vacuum very little dirty floors and mold in the
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January 2024 by leonel olmos
After I had already paid 100% for my room, they charged my card again for no reason.
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January 2024 by Marcelino Juarez
Greatest place to stay. WIFI is spotty.
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November 2023 by Victoria Chavero
Dirty
Rooms: Turned on water and filth came out
