O'Reilly Auto Parts provides helpful and polite service, often having needed items in stock or available quickly. The staff offers excellent assistance, including testing car parts like batteries at no charge and helping with installations. Employees are described as well-mannered and maintain lighthearted attitudes even during high-stress situations, such as helping travelers with car issues after other stores failed. The location is noted for providing military veteran discounts. Service is reliable, getting customers back on the road.
Recently visited the Cotulla store for a service engine light and was greeted by a young man, I believe his name is Scott. Very polite and prompt. Excellent service.
June 2025
Great place to find all the parts you need look,for Joe Bronco he will definitely help you out
May 2025
This location always have what I need or they can get it the next day usually. Never an issue and always polite and helpful.