Citizens National Bank is a community financial institution serving Central Texas since 1900. It is known for its old school customer service, where staff are described as friendly, professional, helpful, kind, knowledgeable, relatable, pleasant, and sweet. Reviews specifically highlight the Coupland branch, noting that when you walk in you are greeted with cheer and a smile. Employees are proud to offer good products, including a terrific interest rate on accounts and CDs, and help customers make wise decisions. They are noted for being very helpful, facilitating all the mechanics, and ensuring questions are answered. The bank provides for both business and personal banking needs, making it a nice community bank for the towns it serves. Customers report moving their funds to Citizens National Bank because of the excellent, personable, and professional service.
Every time i go into Citizens National Bank Coupland Michelle is always wiling to help me with whatever I need. I really appreciate all she does! Thank CNB Coupland!!
April 2024
Machelle is always helpful and knowledgeable! We appreciate you!!
April 2024
They are always on top of my account and so friendly. Couldn’t ask for a better bank.