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May 2023 by Tamara Garvin
I just left this bank about 5 minutes ago, and the service there was horrible. I walked to try to cash a check and get something notarized. The white lady with shoulder length, brown hair and glasses made me feel unwanted and treated me unfairly. She act as if she didn’t want to help me, because she had every excuse to not help me. I was even willing to open up an account there, just to cash my check. Her rude demeanor and attitude made me not want to be a customer. Not to mention I’m an African American woman & everyone there are white! I feel discriminated and felt as if she didn’t want to service me because the color of my skin, which I even told her and the manager. The manager didn’t care about my feelings as well. If you’re BLACK do not go here!! It’s a racist town and bank!
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February 2023 by james williams
The absolute worst customer service. Katrina is a horrible manager, they treat customers unfairly and refused to return a disability check from the VA. Ended up closing the account and going elsewhere. This bank is awful.
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August 2022 by Fowler Zachary
Great customer service!!
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October 2021 by Randol Dodd
Nice people, clean as it should be. But if you are thinking of purchasing a home I would think twice... They are about $3k more on their closing cost then other major banks. Make sure you get or write down an list of the cost. it will shock you.
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November 2020 by Google user
These people are straight up hateful. Always have an attitude when we come in and not to mention, their banking systems are way outdated. If you can help it, bank somewhere else.
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November 2020 by Teresa Allen
Best Bank ever. Look the service and the people!
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February 2020 by Christian Burnett
Very nice place clean and nice customer service i havent had a bad encounter with them i wish the hours werent school hours only though
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August 2018 by Tyler Gross
The building is clean and tellers well dressed. Customer service stops there. I do not have an account with this bank, and now I never will. I recently moved my family just outside of Crandall, and my children go to Crandall schools. I had been debating opening an account with this bank, because it is the only bank in town. I would be convenient to bank at this location. My wife was having a garage sale and accepted a $100 bill, which depleted our change. I brought the $100 Bill to the bank, and was immediately turned away by the teller. She did not, attempt to gain my business, or offer any assistance. She asked if I had an account, and denied my transaction. I would expect that she would have offered to open an account, but she did not.
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July 2017 by Rhonda Northcutt
Wonderful bank been with them 25 years
