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December 2023 by Paula Nelson
Very warm environment when you walk in. Courteous friendly and attentive..love this branch
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December 2023 by Justin Darbonne
CRCU Crosby, A friendly place… The staff is super personable. If you need a PFO, Savannah is my recommended go to!
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May 2023 by M Stephens
Where do we begin? I went into the branch to make a deposit. I stood in line for 10 mintues while some man was complaing about how horrible his service was basically. I thought wow this man sounds super impatient. Nope, I get his frustrations. The girls that finally came up to the window obivously need obtain better listening skills. They thought I told them I needed to open an account and told me to take a seat. I specially told them we had already opened an account I just needed to make a deposit. After sitting there for 30 mintues someone finally came and helped me. I tell her what I need ans she said "oh they misunderstood you" :\ I got what I needed, made my deposit, leave and try to login on my computer and it locks me out because the automated phone call didn't give me the whole code I needed. This ends up requiring multiple phone calls at this point. AWFUL....
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May 2023 by MeS 82
Where do we begin? I went into the branch to make a deposit. I stood in line for 10 mintues while some man was complaing about how horrible his service was basically. I thought wow this man sounds super impatient. Nope, I get his frustrations. The girls that finally came up to the window obivously need obtain better listening skills. They thought I told them I needed to open an account and told me to take a seat. I specially told them we had already opened an account I just needed to make a deposit. After sitting there for 30 mintues someone finally came and helped me. I tell her what I need ans she said "oh they misunderstood you" :\ I got what I needed, made my deposit, leave and try to login on my computer and it locks me out because the automated phone call didn't give me the whole code I needed. This ends up requiring multiple phone calls at this point. AWFUL....
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March 2023 by Rebeca Calzada
I recently moved to this neighborhood, was looking for a new bank near home and tried this Community Resource Credit Union; This was definitely the best choice I could have made. The customer service is excellent, every time you need to walk in the bank for any service, they welcome you and make you feel appreciated as a customer. I got a car loan at this location and Maritzela helped me with the process, she was more than just a banker, she made me feel, welcomed, appreciated, and was also very professional and knowledgeable. I highly recommend this bank!
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December 2022 by kelly baygents
I would tell anyone looking for a new credit union to stay away from this one. Been using this one for over 15 years. I get it… stuff happens and people make mistakes. This place focuses more on making excuses and telling you why they can’t do something rather than helping you find a solution. I’ve had a couple good loan agents here but they didn’t last long. It’s like these folks are coached to be as unfriendly and unhelpful as possible. If you ever try to let someone know they treat you like a Karen and give you a fake voice…
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March 2022 by Laura Monsivais
I been a member at the credit union for 16 years, I used to love this credit union before all the girls were nice and fast, now is the opposite rude and extremely slow, just to do a deposit they take their time, trying not to stop this particular credit union.
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February 2022 by Kristine Stringer
I love everything about my bank EXCEPT THESE TUBES!! They are always filthy and smell like throw up! I wish I was being dramatic!! I’ve mentioned it to the teller and she said they clean them… idk… but they’re gross! (Crosby location)
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August 2021 by dustin laughery
Best bank I've ever used
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July 2021 by Samantha Rodarte
Opened a new account with alise, very nice lady. And the account runs smoothly they give you a debit card on the spot no need to wait for it in the mail! Highly suggest this bank!
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July 2021 by Denny Wells
I have to share my experience with Community Resource Credit Union. I was looking to purchase a vehicle and applied for a pre-approval letter. I called and spoke with Ms. Mena. I don’t know if you can ask for her personally, but it wouldn’t hurt to try. She went right to work and within minutes had called me and sent me an email with the approval letter. At the same time my wife and I wanted to refinance her vehicle and spoke with Ms. Mena. She had the paperwork ready within a day or two. Assisted with making sure everything was completed and filed. She very much wanted us to succeed and it showed. I highly recommend Ms. Mena and Community Resource Credit Union.
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July 2021 by Ana Fernandez
First time working with a credit union and Alise Mena explained everything super simple and thoroughly.
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July 2021 by Sara Remington
they are great at crosby opened new account with Alise friendly staff member !
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July 2021 by Roman
Opened a new account today, great customer service, answered all my questions.
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June 2021 by Patti Comstock
They held the checks too long before they could post on my checking account. Decided to open a checking account with other bank that doesn’t hold the checks more than 2 days.
