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“Korina (I hope I spelled the name correctly) but she's a great asset to Unitedccu. She's professional and really cares about helping you with any problems you may have which is unfortunately unusual these days. Call Korina if you need help. She really saved my sanity today. Thanks again Korina”
“I had an excellent experience working with Brenda Chavez at Texas Bay Credit Union. She helped me refinance my car and made the entire process smooth, easy, and stress-free. She also helped me open a credit card and took the time to explain everything clearly, making sure I understood all of my options. Brenda was professional, knowledgeable, responsive, and genuinely cared about helping me get the best outcome. I really appreciate her outstanding customer service and highly recommend working with her if you need any banking or lending assistance. Thank you, Brenda!”
“Today I had a problem with getting access to my account. Karissa was very helpful and patient. She spent a lot of time with me to figure out the problem. I appreciate the excellent customer service I received! All of the associates were kind and professional as well.”
“I recently found myself unable to access my accounts via the app or computer. Stopped by the Normandy location without an appointment to get a solution for my issue. Did not have to wait long to see someone. Leslie and Gisselle were extremely helpful, patient and sweet in solving the problem. Now I can access my accounts via my iPhone and computer. The new renovations inside look great too!”
“UPDATE --- Offer has been honored?A few days ago, I opened up the mobile app and it stated I qualified to have my vehicle refinanced at a lower rate and lower monthly payment. I think oh that's great so I apply. Fast forward a week later and I'm informed that I don't qualify - also, my vehicle value was insufficient. This needs to definitely be changed. Not only was I denied, but now I have a hard inquiry on my credit report!!”
“I’ve been banking with UCCU for over a decade and the service has always been fast, helpful, and friendly. I came to this location to get a new card and troubleshoot my new account and Jarvis was extremely helpful and friendly. :)”
8AM - 5PM
6360 Garth Rd Ste 140, Baytown
Credit Unions
“Bea at the Baytown Branch went above and beyond to help me with a difficult situation. I really appreciate what she did to help. I don’t think many people would have taken the time and effort to resolve the problem as she did. Thank you for having such a skilled and caring employee.William Bibb”
“Smart Financial came through with a quick loan when my A/C went out this week. Roberto Reyes answered my questions and filed my loan request. Within less than two hours I had a loan funded for the next day repair work! It was fast and easy. Many thanks to SFCU and Roberto!”
“Absolutely Outstanding Customer Service provided by Assistant Manager: Jillian Dunn!!! I was so Happy to become a New Member! Mr Dunn took time from his busy schedule to make sure I was taken care of in a timely and professional manner! I will definitely recommend my family and friends!”
“I stopped by Investex in Atascocita just to drop off paperwork and as always, I was met with a friendly face. And in the spirit of Christmas, the credit union was beautifully decorated. I was wowed and it really put me in the Christmas spirit. Great job team Atascocita.”
“I was looking for a Bank with excellent loan rate and earn interest in Saving account. I was treated very professionally and I got to open an account within less than 30 minutes and got a loan with a low interest rate. I’m a very happy customer.”
“I went in to open an account. Although it took a while to get the account open, I was very impressed with the service and the benefits I will receive as a customer at this credit union.”
“This review is for Alexia Hernandez only. I had the worst experience with the call center and unfortunately was given misinformation. Alexia handled the situation perfectly! Thank you for helping me open my child’s jumpstart account and being so patient with me!”
“Loved the customer service, very kind, courteous and respectful. They helped me out with an issue I had and took care of it. I would refer anyone to this bank. 🥰”
“Me and my sister’s and my girlfriend all have are first credit card with them. 10/10 customer service recommended for anyone that is trying to start building there credit. And you get a gas discount at Bucces”
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“Community Resource Credit Union has given me outstanding service for over 30 years. From setting up my children’s accounts and wiring funds to giving me everything I need to run my business with a business account. The service has been excellent. I have worked with multiple branch managers and many representatives at the main office and I have always had people that deeply care about my issue and many, many times will go out of their way to make sure my issue has been resolved entirely. I cannot even imagine banking anywhere else! Thank you, CRCU, and Thank You to each and every person at CRCU that has contributed to my fantastic 30+ year positive experience with CRCU!”