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“Keily at Texas Bay Credit Union was amazing to work with. The loan process had a few hurdles along the way, but she stayed patient, professional, and kept me informed every step of the way. She genuinely cared about getting things done right. Highly recommend her!”
“Ms. Jessica Bravo did an excellent job helping with my loan application with Smart Financial. A very friendly, polite, and knowledgeable business employee at Smart Financial.”
“I always have a great and very good experience anytime I do business with Texas Bay Credit Union. Flor was extremely knowledgeable and helpful. Everyone is always willing to help in any way .”
“I just wanted to share what an awesome experience i had with Manny !
I wanted a loan I was so overwhelmed but he made the process From start to finish, so smooth i highly recommend visiting for your services .
Manny is very knowledgeable and friendly - Manny answered all of my questions before the end of the day my loan was approved I really looking forward to working with Manny for all our future needs!”
“Marissa was amazing! She walked me through every step of the process and made everything easy to understand. She helped me set up both a checking and savings account and provided detailed information about obtaining an auto loan. Her customer service was professional, patient, and extremely helpful. This is a great place for teachers, and I truly appreciate all of her assistance. Thank you so much, Marissa! 😊”
7AM - 5PM
6550 Fannin St, Houston
Credit Unions
“NORMA at The TMC location os the best at what she does. She was highly recommended by my friend Alberto and she understood the importance for us to make the process seamless and efficient. Thank you, thank you, for all the help.”
“I’ve been a member with htfffcu for 15 years, and they’ve never given me any reason to bank anywhere else. But recently, I applied for my first auto loan and Tina was so kind and encouraging every step of the way. She was so patient with all my questions and was extremely responsive and helpful!!!!!!!”
“Kim made the experience so seamless and easy. She provided guidance and clarity which was extremely helpful. I highly recommend using this branch and Kim as your loan officer.”
“Branch manager is absolutely awesome! She must be in love! I went to the location on grand parkway yesterday to check on my debit card that kept declining the purchases, lady there told me it was good, nothing wrong with it. I tried to use it at a grocery store store and it still declined on me which was not good, I had to leave my groceries at he counter. Today I came here to my very preferred location and the branch manager told me the card was not active so that why I was not able to use it. After a couple clicks on her computer, she brought my card to life. That means a lot.
Thank you.
Silvestre Garcia.”
“VANESSA!! Went above and beyond to help me!! Thank you so so much. It was my 3rd call I felt frustrated and invisible but she totally helped me 100%. I wish all staff was like that. Thank you Vanessa!!”
9AM - 5PM
12811 Northwest Fwy, Houston
Credit Unions
“Nancy, Manager at Primeway Federal Credit Union at 12811 Northwest Freeway rendered EXEMPLARY customer service to me! She was very professional, informative, courageous & helpful! Thanks Nancy! Patricia”
“Amanda Clark helped me open an account with my dad in 2022. I had just relocated my dad, a Vietnam Veteran, to the Richard A Anderson State Home. Our family was going through a very difficult period and Amanda's professional and caring manner helped make our financial obstacles more manageable. HFCU is very lucky to have her and I know she will take great care of the other bank members lucky enough to get to work with her.”
“Ive been banking with MTFCU for about a year and some months now, ive gotten 2 auto loans, had to file a gap insurance claim, opened up a credit card. This is one of the most reliable banks ive financed with. They have competitive interest rates, & combo deals with the auto loans & warranties. The gap claim was super easy & legit (no hidden fees or trouble getting the loan paid) and Claudia Perez is the most helpful person as she has assisted me with all of these things. This place is really a little hidden gem for locals.”
“**** My dear precious angel Anacaren Gonzalez helped me from having a nervous breakdown!! Im trying to buy a house and they wanted 24 months of bank statements of punctual payments for the lender; They wanted it in PDF form which just drove me to a nervous hysteria, I just knew that I was not going to make it. Dear Anacaren looked up all that info navigating hard issues and coming up with solutions! Making a PDF for each one (25) and sending it to me!!! Oh My Dear Lord is what I said because I was so grateful. I insisted that she allow me to tip her and she kept refusing. I really wanted to tip her but she said No. God has definitely added another jewel to her crown for helping me!!! She is a manager at the Greenway Plaza. My nervous system is much more peaceful...Im a veteran healing from PTSD and I really appreciated her help!!”
“Jasmin Fernandez created a customer friendly atmosphere with genuine concern about the small issue. The situation was handled with professional personality and prompt greeting with no waiting time.My visit was remarkably successful with the greatest hospitality and thank you.”
“Ms Joanna,Franco was very nice, friendly and fast and answered my questions without any hesitation and A big smile to add her customer service is so outstanding the world needs more people like her...”
“I want to shout out Alyssa G. for her excellent customer service! She assisted me last week with my skip a pay and kept me informed throughout the process. I truly appreciate you for always taking good care of me when it comes to my car loan and being so sweet! YOU'RE THE BEST!! THANK YOU!!!”
“I’m back to edit my review! I’m going from one star to five. After a face to face with Cory and Chris, we found that there was some misinformation in the system, and they took care of my situation like rock stars. Thanks again guys, for you help and making my personal experience a very good one. I wish all my banking experiences wind up like this one.”
“Mrs. Amber Robinson help me with my account.
She was extremely helpful, providing the service in a quick and seamless manner. She was cheerful, smiling throughout our conversation, and had a very positive attitude.
My thanks go to her and to everyone involved.”
“My account date back to 1994. Jacquie remains at the top of excellence in customer service. She knows her customer by name and always willing to go the extra mile to exceed expectations.
Thank you, Jacquie”
“Giovanni Narvaez provided exceptional customer service! As soon as she saw me walk in, she called me over and helped me right away. She handled my transaction in just a few minutes and clearly explained the outcome. The entire process was quick, smooth, and stress free. Giovanni is professional, efficient, and genuinely friendly. Members Choice Credit Union is fortunate to have someone like her. Thank you for the outstanding service”
9AM - 6PM
1503 Eldridge Pkwy, Houston
Credit Unions
“Update... I recently needed a car loan so, of course, called MCCU first. Jonathan Tyler was very helpful! He told me my options and was able to provide me with an approval and preliminary loan rate. However, when I did find the vehicle, it just so happened to be his day off. So John Rubio stepped in, explained everything to me, hand held - basically - through the process. At the end of the day I was able to purchase my vehicle and laugh a little (even while watching the $ disappear from my account). :-) I can't thank John enough for the time and energy spent explaining things to me and seeing me through the new car contract process. MCCU has the BEST people, service and banking options. They make you feel like you're dealing with friends. Well done, MCCU...again!Tremaine is always so helpful. I love MCCU! I’ve had car loans and CD’s and various account with them for years. I love the out-of-the-box Holiday fund account (now Maximum Money Market) and other creative ways they come up with for us to maximize our funds. Thanks for funding my toys at a great rate!”
“I recently found myself unable to access my accounts via the app or computer. Stopped by the Normandy location without an appointment to get a solution for my issue. Did not have to wait long to see someone. Leslie and Gisselle were extremely helpful, patient and sweet in solving the problem. Now I can access my accounts via my iPhone and computer. The new renovations inside look great too!”
“Customer service is definitely a priority here. I did have issues with portal and calling in with the wait time and a VP, Natasha, reached out personally and was so polite and professional to make sure I was taken care of. Sometimes things happen but how a company responds is everything and I’m very happy and feel better about this new change and look forward to this new banking relationship! I’d like to also mention I’ve talked to two other branch associates and they were also very kind and helpful as well.”
“There are so many wonderful things I can say about my amazing credit union. Mrs. Harleen and Will are the best , they are always there help you out, I purchase a new vehicle stress free from my desk at work. between Mrs. Harleen and Will they got the deal done and all I had to do was go pick up my New Truck.New Light Commerce Credit Union at1535 Greensmark Dr.Houston ,Tx 77067”
“Really good credit union with great customer service, competitive loan rates, and a convenient centralized location in downtown Houston. I been a member for over15 years and I have always been pleased with all their services they have to offer.”
8AM - 4:30PM
15100 Heathrow Forest Pkwy, Houston
Credit Unions
“It's always an awesome experience visiting and doing business with the North Branch Team. I.e., Maria G, Maria Martinez, Pierre and Ms Tina!
Very attentive, personalble, Knowledgeable, Member Friendly, Full of Laughter and Smiles!
Keep up the great work!!
Ms. Blanks”
“I'm happy to say that I've been a very happy customer for around 20 years. I will and recommend UCCU to all my family and friends and people that I don't know. I love this place.”
“The ladies at the cu are amazing! I love that they really take the time to help you. I am so thankful for all that work at the cu. I word highly recommend you try out the United savers trust cu.”
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“I had an excellent experience working with Brenda Chavez at Texas Bay Credit Union. She helped me refinance my car and made the entire process smooth, easy, and stress-free. She also helped me open a credit card and took the time to explain everything clearly, making sure I understood all of my options. Brenda was professional, knowledgeable, responsive, and genuinely cared about helping me get the best outcome. I really appreciate her outstanding customer service and highly recommend working with her if you need any banking or lending assistance. Thank you, Brenda!”