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August 2023 by S.P. E.
Just when you think this store might be trying to improve, they make sure to show you just how little they care, so rude & the tone is one you would expect from a disgruntled teenager. I turned in a Rx. at 10:30am & ask would I get it today? Their answer was ,I have know idea,we will text you when it's ready, and no matter what I said after that she just keep repeating, we will text you when it's ready. I always feel less than after I deal with this store.Their apathy knows no bounds.
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March 2023 by Shirley N.
One woman that works in the pharmacy is the most rude pharmacy person I've ever experienced. My first experience was listening to her talking to a customer on speakerphone. She was incredibly rude to the customer. I was shocked. Since then, every time I've gone in there, she is rude to everyone. I am having my last Rx filled there now. I will never buy anything from that store again.
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February 2023 by Cheryl B.
Worst pharmacy ever! Nothing is ever ready when expected. With good insurance price for meds change monthly. One minute they take Good Rx. Next month go back they say they no longer will take Good rx, then this month they allow Good RX. Changed all meds over to Kroger Pharmacy where they are more helpful, charge way less and are consistent!
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July 2022 by Carla D.
Called to get status on prescriptions..the lady that answered my call was very rude and not helpful!!!
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May 2022 by Malina Brack
I’ve been hung up on 2 of 3 times I called today. The folks that work in the pharmacy are beyond rude and incompetent. It’s a shame that we are limited to the 2 pharmacies in this town because they are both awful!
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March 2022 by Jeff W.
Im not even sure this store deserves a one star. But I went here because it is 1.6 miles from my house to get a few antibiotics filled. I just had a procedure done and have an opened wound . It's been four days now without my antibiotic. So very uncalled for. Im so pissed off !!!!P.S. I just got home from cvs getting my antibiotics. I asked a few questions of the manager about what was the hold up? I got no words just a bunch of shrugged shoulders . They will be reported.
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January 2022 by John Dillman
They don't answer the phone been on hold for 35minutes
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January 2022 by Joyce John Dillman
They don't answer the phone been on hold for 35minutes
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October 2021 by Angela E.
Sadly...I must agree with so many others. I have used the Crosby CVS for 10 yrs because of location. We do not fill routine prescriptions but do have the need for pharmacy services at least 6-8 x a year. The wait for prescription fills is unreasonably long. Sometimes greater than 24 hrs...when someone is ill or being released from the hospital, that is Inexcusable and the pharmacy staff is borderline rude. I've used them for the last time. Will try Walmart or Walgreens. Not as convenient for me but I'm done with that CVS.
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September 2020 by Matt Kim Woods
The Crosby CVS Pharmacy is a sad excuse for a pharmacy. The employees here including the pharmacist OC are very incompetent!!! OC the pharmacist had the nerve to yell at me through the drive thru window saying that I was confusing his employees!! I was just trying to find out if the doctor’s office had called in my prescription, because the pharmacist had filled & gave me the wrong prescription. The people with me as well as myself were in shock at his outburst of hatre
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August 2020 by Gina M. Lewis
The pharmacist gives excellent shots! Didn’t feel a thing
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July 2020 by Rhonda Pritchett Rabon
Don’t go here unless you want to be insulted by the staff because they will be rude every time and it’s not just me, many friends have said the same thing. They are losing customers. It costs nothing to be kind. They must ALWAYS be stressed or something. Not sure what their problem is but they are the most rude of any company or pharmacy I have ever used. Don’t go here, go next door to Walgreens.
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March 2019 by Nathan M.
Standing in a line of 9 people with one pharmacy cashier taking her sweet time. Counted 12 people total working back in the pharmacy area all smiles and giggling having a good time with each other. Finally get to the counter and they say only 3 of 4 prescriptions have been filled if I would like to wait 10 minutes or come back. I got the call two hours ago they were ready for pickup. Every person in line had to wait while it seemed drive through customers received top priority. Complete mismanagement and unorganized. How they are certified is beyond me.
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March 2019 by Brooke M.
WORST PHARMACY EVER!!! do not use!!!! Three days behind all prescriptions and not even apologetic. Transferred everything to Walgreens.
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March 2019 by Turk J.
CVS in Crosby tx I've been waiting 2 weeks for my insulin been with them for 8 years no more I'm going to another pharmacy i will tell everyone my experience with them don't go to CVS in Crosby
