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December 2023 by Pam Workman
The pharmacy personnel were fantastic. Not realizing that they were in the process of closing I asked if they could possibly fill my prescriptions or even just 1 of them while I waited. It was then that I noticed they were closing. I was so thankful they helped me out and they filled all my prescriptions. Thank you ladies , you were wonderful
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October 2023 by Kinshasa Brown
I had such a great experience today from cashier she was super sweet and I also saw how great she was with all the customers!! 10/10
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August 2023 by Brittany Wilbourn
I think they have listened to all of the complaints. I called to make sure my prescription went through because I didn't see it on my CVS prescription dashboard. The person I spoke to was very nice. I got a text saying my prescription would be ready around 3pm. A little while later it said it was ready, much earlier than it was supposed to be (it was about 11:30am). There were 3 cars in front of me when I pulled into the drive through and I was still able to get my prescription in less than 10 minutes. The person at the window was very nice as well. I hope this experience is what everyone has from now on.
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August 2023 by CJ Suranofsky
Went in close to noon on a Sunday and the register counters are filled with items that need to be returned to shelves making it impossible to checkout with a staff member. Of course, this is done intentionally so that you must use the self checkout kiosk where a staff member is standing over your shoulder watching you do the job they were hired for. Not a good look. The store is not well kept, nor is it well staffed. Go to Walgreens down the street if you desire friendly service and lower prices.
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July 2023 by Camila Salgado
Sadly I learned that each terrible review here is accurate. Rude, loud pharmacists with bitter attitudes. The culture in this location is toxic.I moved to Crosby 2 yrs ago and I am still reluctant to transfer my prescriptions to this location in order to avoid this pharmacy staff. Imagine this; I rather drive an hour back to my original location to pick up my Rx's when I can than drive to this one that's 5 minutes away. It's that awful.I hope so much that CVS upper management acknowledge the customer's pleas for an entirely new team for this location or it will continue to decay.I especially do anything to avoid the one older loud lady pharmacist who has that loud condescending manner.Seriously, even if you're the most polite and kindest customer, human impulse is to match her energy and her energy is always LOUD AND RUDE no matter how polite and even-toned you are. Ugh
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July 2023 by yarely rojas
Pharmacy staff is rude and have an attitude. It's an inconvenience for them to do their job. Calling the VA is a problem.
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July 2023 by j. munguia
Horrible service why do they have a drive thru if they can’t even handle the front register everyone is so slow be prepared to wait at least minimum 45 minutes
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May 2023 by Sally Jones
This has got to be the worst, most inconsistent place around. I received a text that the prescription I requested to be refilled two days before was ready, but when I went to pick it up I was very rudely told it would an other hour. There is no consideration for the customer and terrible service.
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May 2023 by Ashlee Nelson
Horrible. Apparently, receiving prescriptions is problem. It takes 20-40 minutes to be able to speak with a person. I went to pick up a 7 pill rx, she had me drive around the building and back to the window even though there were no cars behind me at the time. These people are a joke.
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April 2023 by Jz Martz
Worst pharmacy ever this lady name Peggy got mad because I ask for a bag this is the secondhand time at this pharmacy they always in a bad mood if u don’t like your job just quit and look for something else I will never comeback here nd I thought cvs was the best pharmacy but they not even call me to let me know my medicine was ready ???
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March 2023 by Shirley N.
One woman that works in the pharmacy is the most rude pharmacy person I've ever experienced. My first experience was listening to her talking to a customer on speakerphone. She was incredibly rude to the customer. I was shocked. Since then, every time I've gone in there, she is rude to everyone. I am having my last Rx filled there now. I will never buy anything from that store again.
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March 2023 by Nicholas Catalan
Most unprofessional, incompetent staff. Complaining loudly after coming in late that there's already people waiting. You'd be likely to get the wrong prescription if you get it at all.
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February 2023 by Cheryl B.
Worst pharmacy ever! Nothing is ever ready when expected. With good insurance price for meds change monthly. One minute they take Good Rx. Next month go back they say they no longer will take Good rx, then this month they allow Good RX. Changed all meds over to Kroger Pharmacy where they are more helpful, charge way less and are consistent!
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February 2023 by Stephanie King
The most incompetent pharmacy I've ever had to deal with. If it wasn't for being right across the street from my work I would not go here. It shouldn't take 45 minutes to pick up a prescription at the drive thru window.
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January 2023 by Tareena Guerra
This is the absolute WORST CVS I have had to deal with, and that is saying a lot because CVS has horrible service period. The staff is rude, slow, and inconsistent. You could call them pharmacy 5 times, ask the same question, and get 5 different answers.