Victra is a Verizon Authorized Retailer located in Crosby, TX, dedicated to providing an excellent experience for its guests. The staff, including knowledgeable consultants and managers, offer a wide range of wireless devices such as phones, tablets, and accessories, along with device protection services. Customers consistently praise the professionalism and helpfulness of the staff. Reviews highlight the outstanding customer service from team members like Michael, Dante, Sean, Hyatt, and Enrique. They are noted for being patient, informative, and friendly, making the shopping experience enjoyable. Sean, in particular, helped customers navigate new deals and set up their devices, while Hyatt took the time to explain family plans and transfer data. Enrique received accolades for his quick troubleshooting skills and efficient service. Overall, customers express high satisfaction with their purchases and the support they receive, emphasizing the store’s commitment to connecting technology to life in a trustworthy and enjoyable way.
DT at the Crosby location was outstanding!!! He was working the store completely alone at least 9 people were in the store and he handled us all with amazing care and awareness! The store had no ac so DT moved the fans around for every customer to be comfortable and gave us water employees like DT make the company really... read full comment
August 2026
Awesome service .. love my new phone .. so thankful for all the help 🙂
July 2026
Came in DT had his hands full with 5 customers but was able to help all pig is out fast
