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August 2023 by Dolores C.
This places' return policy is bull crap! I got a vape last week and it popped on me and liquid went everywhere and they wont replace it at all! worst customer service as well!!
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July 2023 by James Rogers
Very helpful. Super nice! Always have been happy with these guys! ??
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April 2023 by Adam S.
What kind of modern day business closes at 8pm? This has to be the earliest closing smoke shops I've ever seen and it's not very smart. Lots of smokers smoke at night! Not coming to this one ever just because of the terrible hours and it's .7 miles from where I live. You made me have to travel so I will continue to do that.
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March 2023 by Candy Gordon
Kandra and Hope are so nice!! Such a great place!!
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February 2023 by dez tellez
Over priced and they cahnge prices to often.1 week I paid 23 and next week suddenly it's 28 for the same thing.. and I look at other shops they have the same thing for 17. Go anywhere but here. They just charge you anything
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October 2022 by Tammy Mangun
I HIGHLY recommend DRIVING into Denton for ANY Vape business OTHER than giving your business to Action! Action Vape WILL NOT STAND BEHIND their products! I bought (2) SMOK Nfix Kit vapes the first 1 broke in a week, which I was still smoking cigarettes' so I did not use it much. The owner wasn't there, so they replaced it and their "employee" were kind. Less than a month the 2nd broke, went into Action and of course had to deal with the owner, which is a different story. We were told, they will NOT STAND behind their products, with a few other choice words she used. When your buying from the owner (lady) it's ALL nice and kind BUT have trouble and the kindness it out the window! There are plenty of GREAT vape places in Denton, no one should have to deal with a store who only likes you when your buying and spending money. God forbid you have a issue! Which is really d*** because I bet the vape suppliers stand behind their products, so probably doesn't cost Action Vape a thing! We will never go back!
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October 2022 by alexis smith
Action Vape co is the best vape shop I have been to. Very nice customer service and always ask how my day is going. Definitely come here!
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October 2022 by John R
Very professional, helpful and knowledgeable staff who are willing to take the time to assist, not sell. 100% recommended
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October 2022 by Justin Enke
Purchased bottles of the same juice my friends bought that were delicious. When I tried the 2 I had they tasted terrible. The expiration dates we out for some time. When I tried to return them they said the dates were when the product was manufactured. I ask then why are they consistent or anywhere close to that matter the guy behind the counter stated I can return them simply because you dont like them. Again I told them I like that juice but those 2 are horrible. They knew this to be the case because i brought them back full and told them to trash them. The sweet lady behind the counter gave me a discount and that's the only reason I gave them 2 stars instead of 1. She was super professional and seemed to care about her customers and companies reputation but is at the mercy of the owners shanty business practices. Please read before you buy because you are stuck with whatever concoction they fill the bottle with.
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October 2022 by Chrystal Robins
My brother and I were in search of good vapor and the two sales people working helped us find exactly what we needed! They were super friendly and their shop is beautiful! 10/10 recommend their shop! I love that they have a tip jar, would have put $100 if I had it on me. They deserve it !
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October 2022 by Dubon Js
5 stars store, Small and family owned, usually they are the ones working behind the counter, always friendly and ready to help with any questions. What makes this store one of; if not the best store I've visited through the years, is that they do not overprice their products. I usually buy my mods online because it's up to $50 dollars cheaper than buying it at a physical store, one day I went to the this store and found the exact same mod I almost bought online for a few extra dollars, I bought it there instead of waiting for delivery time, and delivery fee, their prices are almost the same as most online stores, and you still get reward points for discounts on future purchases, I strongly recommend this store, they have a wide variety of flavors, devices, even a Bitcoin ATM machine inside.
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October 2022 by Wes Bailey
Jackson was not only helpful but he was passionate about the products this store had to offer. He took the time to show us how everything works and greeted us with a warm smile and an enthusiastic spirit. I highly recommend making Action Vape your home for vapor products.
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October 2022 by Susan King
You will spend far too much time and money in this store to get poor quality products.A Very Sad thing,they have a * Tip Jar * on the counter.!!I have no words for this. I’m stunned. !!Back to the products ; they are broken.If you open them in the store, or at home, to see that they are in working order or not, you own it.And do not bother yourself to call .They will leave you even more frustrated.
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February 2022 by Brad R.
This is one of the best shops I have been to, especially in the area! They always have what I want in stock, and the owner and employees are always super nice and friendly!
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October 2021 by Ashley Ann
Trying to send someone to another business before even offering to help them find something to buy from you is a bad way to stay in business. I get it, postmates or whoever just brought your food, but at least pretend to have manners, point to where I can find something I'd like BEFORE you run away to the back. I happened to not have an option to take my business elsewhere at that particular moment so I made the minimum purchase I was out for.This is not a reflection on the business in itself, that wouldn't be fair. It was my first time shopping here and there was only one person behind the counter.Common politeness goes a long way.
