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March 2024 by Brittney Baruti
Philip walker did a great job helping me! He fixed my problem quickly and efficiently! He was very friendly and had a great energy. So happy I stopped in here today.
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February 2024 by Erin C
Thank you Marquis, for helping me and my elderly mother-in-law find the right phone for her today. You went over and above the call of duty. Thank you for setting up her passwords, downloading her apps, and just crushing it with your genuine and kind personality.Best ATT visit I’ve ever had, and my husband, company, and I have been customers for over 20 years. Well done!
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January 2024 by Queenna B
Phillip was very helpful and patient ! I had a difficult time ordering my daughters phones over the phone but when I went into the store everything was handled smoothly! I was able to get my daughters there phones for Christmas!!
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January 2024 by Dylan Hackler
Not super helpful was referred here from customer service and they referred me back
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December 2023 by Dietrick McKinney
Great service, Knowledgeable and efficient!
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November 2023 by Maegan Fleming
Thank you to Marquis for helping make sure my new phone was setup without any problems yesterday. I was worried I would lose some of my important work/personal information but everything was transferred over seamlessly and even got a new charger with his help. We appreciate the help and will continue to use this AT&T store in the future.
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November 2023 by Norm
Came into the store with my family to get accessories for our new IPhone 15s and Jesse was a great help. Jesse was super knowledgeable and helped us pick what we needed and even installed our new screen protectors for us! Thanks Jesse
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November 2023 by K coleman
My wife came in by herself and there was only 2 other ladies in the store... the 2 were helped while my wife waited more than 10 minutes to even be greeted... there was one employee that was so focused on his phone that he didn't even acknowledge her... not happy at all.. lucky I wasn't there with her
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November 2023 by Joel Glenn
Samuel Rodriguez, one of the technicians in the store, was very helpful in solving a problem I was having with my phone. Much more helpful than trying to use the complicated menus when trying to reach AT& T customer service through my phone. Thank you for being there!
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November 2023 by neni girl
just went to get a case and screen protector. Jesse helped me and my family get everything we needed and installed our screen protectors and cases for us. thank you Jesse!
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October 2023 by Felicia West
Had a great experience switching out my phone and Phillip was very helpful! Definitely the store to go to.
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October 2023 by Dabs Dallas
I am very pleased with the service I received at AT&T, Crossroads. Phillip and the rest of the crew were patient and kind. They helped me set up my new phone before my road trip to Missouri. Thank Y'all!!!
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October 2023 by Deborah Shaum
Phillip did a fantastic job trying to figure out what was wrong with my phone and helping me get a new one. He also helped me update my warranty plan. Very impressed.
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September 2023 by S V S
Poor service and lack of knowledge. The person I had to interact with just ruled out providing a connection while a store few minutes was able to get me one in less than 5 minutes. Even the AT&T support staff told me I can get a connection by walking in to the store. I dont recommend this store. Save your time.
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September 2023 by Andre Wright
Very satisfied with the customer service at the store. Very professional and willing to help in any way. They were great. Did not like the info that was given. Found out your third party salespeople who got me to switch from my previous carrier to AT&T gave a ton of false information from my ability to upgrade my phones to what my monthly bill would look like. Everything that they told me was incorrect. I'm paying double what I was promised that I would pay and I have very poor service due to the area that I live in. Nothing has gone right since I switched over.
