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March 2024 by Ms Palmer
Thank you store manager Clint and Service Tech Jake for amazing customer service.
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March 2024 by Taylor Elliott
Took my truck in for tire replacement and alignment, they went and drove to another location to get tires I needed. Daniel and his team were great very prompt, outstanding service and communication. I would highly recommend anyone is the Crossroads, Aubrey, Little Elm Area contact these guys if they need anything done.
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March 2024 by Dave Langford
Daniel and Clint were absolutely fantastic. I couldn't have asked for better customer service. They were so helpful and knowledgeable on everything I needed. I will never go anywhere else. The mechanics were also very fast in diagnosing my issues and getting me back on the road. Jacob was so nice and did my inspection quick and got me in and out in a jiffy. Thanks for a great Appointment ?Shout out to Jackson, Jay and Kyle for showing me about things I could do to better my driving experience and maintaining a safer vehicle. Firestone truly cares.
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March 2024 by Mohammed Sohail
Hello the first thing they need to do is remove the appointment scheduling thing because they don’t follow that, I have to wait 3 hours for 2 tires to install, my car was on the hydraulic lift after two hours of my appointment and I didn’t the get the requested set of tires which I selected during an online appointment they installed me with wrong tires. I will never visit this place ever again wasting my time and money.
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March 2024 by Adan Franco
I recently had the pleasure of visiting Firestone, and from the moment I walked in until the time I left, the experience was nothing short of welcoming and exceptional. Dolores, one of the staff members, went above and beyond to ensure that I received top-notch service.Dolores took great care of me, providing helpful and friendly assistance throughout my visit. Her attention to detail and customer satisfaction truly stood out. It's not every day that you encounter such dedicated and personable service, and it made my time at Firestone all the more enjoyable.The positive experience I had has undoubtedly earned Firestone my loyalty. I not only plan to return for future needs but will also enthusiastically refer my friends and family to this outstanding establishment. Kudos to Firestone for creating a welcoming environment and having a team member like Dolores who takes pride in ensuring customers leave satisfied.
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March 2024 by Keyona B.
Took my car there for AC check called my warranty put a new compressor in ac still didn’t work gave them the benefit of doubt dropped my car off again just to see it just sitting in the back after they had if for 8 hours mind you I call about 20 mins before I pulled up they said hes still putting it together it would be about a hour honestly to sum it up incompetence & unprofessional.
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March 2024 by Faith
I am not one to write reviews normally, however Clint went above and beyond to make me feel comfortable/ and welcome getting my oil. As a women you are always scared going to do something for your car alone, However Clint acted as a father to me and let me know everything in detail. 10/10 would recommend his service to EVERYONE.
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March 2024 by Lucy Delzio
Great service
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March 2024 by Vinod S.
Daniel was great from the start. I was informed how long everything would take and when completed was told what was wrong.
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March 2024 by Leroy Jackson
Daniel is very nice and treats you with respect. Makes you feel welcome and is honest. Customer service is great and a good reason to return. Work is also done correctly the first time
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March 2024 by Corey Clark
The guys was really nice
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March 2024 by innodjet innodjet
I gave you guys 10 because I had a very nice experience at the shop with Juan Molina...he went above and beyond to satisfy my needs and also give me a detail explanation of what was going on with my car...I really appreciate that and will be coming back for my car issues going forward.....Thanks again Juan for the great service.
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March 2024 by Jenireht Moreno
Excellent attention and speed
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March 2024 by Crystal Hampton
I always have the best experience with Clint and his team!
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March 2024 by Dietrick McKinney
Great service, fast and efficient
