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December 2023 by Rhonda R.
Horrible customer service! Vacuums don't always work - you can't talk to anyone at corporate - seems very shady how they conduct business!
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October 2023 by Carob P.
After driving by a few times decided to see how the place worked. Pleasantly surprised with price and services. Drive thru washed well and complimentary self detailing supplies were plentiful. Two powerful vacuums with appropriate attachment tools and strong air gun. Both inside and outside liquid cleaners worked really well. Everyone was helpful and friendly. Well, I didn't read one guy as genuine, but he made a great effort anyways. CHRISTINA @ McKINNEY RANCH PKWY LOCATION WAS OUTSTANDINGLY HELPFUL, PLEASANT AND PROFESSIONAL! ASK FOR HER ASSISTANCE WHEN YOU VISIT AND TELL HER CHERYLL SENT YOU! YOU'LL BE GLAD YOU DID! Ended up getting the three months members' deal. Really close by, brand new and a great deal!
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September 2023 by Andrea Hunt
Make sure you experience Ty at Take 5 car wash in McKinney! He’s the best to do it on the tire & wheels! Super sweet and nice guy…thanks so much Ty!!
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September 2023 by Nicole Ibarra
This was my first time at the take 5 mckinney location. I have been a monthly pass holder for over a year now at the Saginaw/Fort worth location. I absolutely love the quality of the products at my home location. Both locations have very friendly and courtious staff. The McKinney location definitely uses different soaps and wash products. They left my car still dirty, spotty and sticky. They do lack some of the new features like the air blowers. I wasn't super impressed with the outcome of my wash today however, Ty assisted with making my tires shine and offered to re wash my car. He is a friendly and polite young man. Thank you Ty for redeeming my first experience at the Mckinney location.
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September 2023 by Seth Simmons
Honestly a really solid company, manager on-site made it easy to cancel my membership since I am moving somewhere that there is no take 5 at. Car wash never once damaged my car unlike so many others, and multi-vaccum system has great suction. On-site air compressors were wonderful as well. High recommendations
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August 2023 by Mihir Chauhan
Be careful when you visit this car wash. Yesterday (13th August) had my worst experience where I took my Brand new Mercedez C300 for a car wash and their machinery broke my Gas Tank cover as you could see. The Gas Tank Lid was completely locked and was not open , but somehow while my car was being washed , I get a notification on my Dashboard stating "Fuel Tank Open". I let the car wash completed and then when I stepped out and looked and found that the Lid was completely broken. When I spoke with them about this , they are just coming and handing me the broken part with no apologies. I had to ask them how is this going to be compensated ? Who is gonna pay for this ?That is where they said they will check with their insurance company and then took my details. Sad part is this $10 Dollar wash costed my to loose my Fuel Lid Cover of my brand new Mercedes and also couple of weeks as I cannot drive my vehicle to office with such condition as the fuel tank is accessible with no safety.This is ridiculous and completely unacceptable.Also on top of it they said their insurance company will contact me within 3-4 weeks. They also dont have any way to escalate this and make this priority which is very disappointing as that is a huge time frame to wait.
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August 2023 by Rex
It’s a decent car wash right up until they damage your car… Took my brand new dodge charger through there and their wheel cleaner was broken but still running took chunks out of both driver side wheels along with part of one of my tires, not to mention the guy that wrote up the claim treated me like I was an idiot. Told me somebody will be in contact with me within 72 hours and that was over two weeks ago, I’ve called all the numbers that I can find for them with 0 answer mind you I call them everyday all day long, I stop in same old story either the manager isn’t there or somebody will be in contact with me in 24 hours or some stupid answer along those lines. Just be mindful when you take your car in because they will make 0 effort to try and get your car fixed after their faulty machinery. By the looks of it I’m gonna have to spend over $1000 out of my own pocket on my brand new car because they refuse to take care of this. Stay clear of this place.
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August 2023 by Amanda Thompson
Had such a great experience here! Gabriel was very helpful with explaining all the plans to choose from and gave me an air freshener for my car as well. My car looks great! Will definitely be coming back.
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August 2023 by David B.
Good car wash and a good price. Nick was very helpful with assisting me in making the decision on the monthly plan package.
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August 2023 by Chris J.
Absolute garbage. So bad it Motivated me to write a review. How can a car be grimier coming out of a car wash than going in. Begins with attendants splashing of water on front and back- totally useless and effortless. Then it appears half the sprays don't work, the windshield rags left dirt and marks on windshield, back of car never touched. Dirt not disturbed by wash. Go out of business quick, please. Horrible waste of water and money. I signed up for unlimited at 3 months at 9.99 a month, not bad, and cancelled after first month because the place absolutely the worst. They really need to go out of business and either new owners with new design or level it and put another business there. Garbage.
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July 2023 by Melissa
An employee came over and whipped down my car’s rims as I worked to clean the inside of my vehicle. The employees are always so kind and helpful. Grateful for the new system of towels and cleaners provided to customers to give our vehicles a little extra love. Thank you!
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July 2023 by callie k. underwood
I have been going here for years and have really enjoyed it. Im not sure if he still works here, but Doug (I believe that’s his name) is one of the kindest workers I’ve met anywhere. He always made my baby cousins smile and went out of his way to give them gifts and say hi to them when he got the chance. He made this car wash even better, and was extremely kind. Overall, I’ve enjoyed this place for the past few years and would recommend!
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July 2023 by Kacey Williams
Hello I have been coming to the McKinney location for some time now and I came on Monday and was told that my guy Doug was terminated I am sadden to here this because he was the best employee Take 5 has had! He would personally make sure my vehicle was clean and free of bugs and dirt. While I was there no one seem interested to help and they were just standing around like they did not want to be there. Management can you guys please bring me Doug back? I will have to find another location to get me cars washed detailed at.Thank you for the time I was serviced there.
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July 2023 by Jadin Gonzalez
The wash is good but after coming here multiple times I have noticed they always have an African American scrubbing the cars in the sun or passing out car fresheners meanwhile all the white people are inside where is nice and cool or in the shade by the box machines? Just an observation I’ve made as a reoccurring customer. Great car wash and customer service though.Services: Polishing
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July 2023 by Alan Meier
Gabe noticed my truck didn’t get clean came over and asked if I had time to take it back thru. Because he doesn’t want cars to leave here like this. I work in customer service / sales. Pride in your service/ product is missing so much today. Thank you Gabe for noticing as well as taking time out of your day to ensure and amazingly clean n shiny product. Alan