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December 2023 by Shaq D
The manager here doesn’t know her stuff. Needs better training. She makes up rules to deny services. Just so I can drive 10 extra mile to get another branch to provide said service. Somebody please train her.
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November 2023 by Anthony Walker
Worst bank ever. Shut down my credit card after paying balance. I pay the balance on my card every month. This time I looked on my mobile app and my card was not there. So I call and they can not give me a reason . All the activities on the card can not be accessed. So I shut down the rest of my account with Bank of America. And it is probably a blessing ! Because it is going to get worse and worse with these institutions as we go forward!
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October 2023 by Van H.
Inside service is always great, and tellers are very friendly as they should be. I've been with BOA for many years, I've always relied on them for all my banking needs and will continue to do so.
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October 2023 by Amber M
Lazy employees, they don’t want to do their jobs. Just going to rush you out so they can sit around doing nothing.
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October 2023 by Randal Kirkland
Charging $8 to cash a check written on their bank because you don't have an account with them is theft....
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September 2023 by CASDUFF
best banking service around and the only one i know and one of the few banks that is not going to be enrolling customers in the new centralized banking system that is designed to keep you poor
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August 2023 by Kimberly P.
I have been Bofa customer for about 20 years. I went into this branch for a 2 step verification on a credit card. They refused to do this do to it not being their card. This was for fraud prevention but Bofa doesn't care. They didn't care when I closed my savings. I will close my checking as soon as everything goes thru on my account. Also I have 2 of their credit cards. Bofa doesn't care about their customers
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July 2023 by Felecity Mayden
Had to deposit a check In person, the teller informed me there would be a hold but provided me with a print out dates my funds would be released. Turns out they are going to go ahead and hold my funds an extra 11 days without reason. Also this location will not answer the phone. I’ve been a boa customer for 14 years and I’m on the verge of closing my accounts simply because of this location.
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June 2023 by Michael Smith
I've tried calling them 4 times in a span of 3hours and still no one answered
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June 2023 by Kayla Mccorkle
I've been trying the call this location for the past 2 days no one ever answers. I went to this bank and deposited a check through a teler to get it asap but come to find out the put a 5 day hold on my money with absolutely no explanation. Now I know just go to Kroger and have them cash any check then I can deposit me money if I choose to stay with broke of America.
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May 2023 by Pamela R.
I've been with BOA for years and have not had any problems, breaches, or set backs. Some like them & some don't. I've been treated well so thumbs up !
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May 2023 by Ian Gillespie
Can never get a hold of them when I call. I deposit a lot of checks for work and got to a point where I’ll just go to my customers bank because it’s instant and if I try to deposit these checks at Bank of America it takes 2 or 3 weeks to clear! Even cashier checks take a long time to clear which makes no sense!
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May 2023 by Drey Newsom
Literally called for 30 mins straight just now and no one would answer the phone because it’s 30 mins to close. Extremely aggravating
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March 2023 by Tony Hernandez
I can never get anybody on the telephone.
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March 2023 by tarletonguy1
They have a phone number but never answer it. Called over and over but no answer.
