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“Me and my husband went in and Melissa helped us she was very nice and helped us out great and answered all my questions. There was only her and another lady there and they were busy so the wait wasnt too long but as busy as they were Melissa helped us in no time.”
“The guys at Cell Phone Repair on Hulen were very kind and knowledgeable when I went in for a full screen replacement. Service was efficient and clearly communicated. I will be going back for any future tech repair needs.”
“After breaking my phone, Diamond was a life saver. New phone all programmed and up and running. She's so sweet. She couldn't have been more helpful. Thank you Verizon for hiring Diamond.”
“Good place to go for general repairs, go early if you want your stuff done by that day. Prices are reasonable and they price match competitors. Better than upgrading if you have a good device in the first place.”
“I love this place when i am short i still got my battery i only had 45$ at the time and he still gave me the battery also bought the iphone s from him for 60 dollars great guy you should go there. Really lightin up my day. ??”
“My phone was stolen & I came to buy a new one. They didn't know my email or password and here the girl helped me recover it along with my photos & contacts. Thank you so much.”
“Mauricio went above and beyond to resolve my issues. After a disappointing experience at another location, he stepped in and made everything right. I truly appreciate his professionalism and dedication. Highly recommend this store!”
“Awesome service! Very friendly, helpful, and personable. Catered to my wants rather than trying to force me into something I didn’t want. Will definitely come back and recommend!!”
“This 5 star review is for Mya only! She was very helpful from the moment she answered my phone call and then her assisting me once I got into the store. She made the transaction of me upgrading my phone so smooth compared to the call center employee who I spoke with first. Her manager needs to recognize her knowledge, compassion, and professionalism!”
“Reliable service & the customer service at this store is amazing! I highly suggest this location for a phone upgrade or even just for service period! Thanks boost mobile ?”
“I must say that the representative treated me just like Family. She helped me with my purchase. She transferred over all my information. She made sure that if I had any questions that she was available, you’ve got to go to this location.”
“My experiencia esa amazing ay Thievy place,
Recomendó tris place and the guy named Husain every single time for any linda of Repair and parchase of phone”
“Jennifer is the most helpful, professional customer service representative that I have encountered in a long time...she was able to help multiple customers at one time and everyone was satisfied! She's a winner Cricket!!!”
“We have been with boost now for a good minute and never had no problems. Metro pcs there price are not worth to high and to excemp. They had help us out after metro pcs had pist my husband off my girls stop using metro pcs and they went to t moble”
“Omg!!!! Faraz was the most warm and caring customer service representative I have ever came in contact with, he helped me with all of my needs and more. Keep up the good work”
“Angela, the sales manager on duty, was absolutely fantastic as a older friend had to navigate reinstating a mobile account. She was patient, knowledgeable and went above and beyond in helping her.”
“Jacob at the Burleson Texas store was very personable and did a great job helping me make the right decision in getting a phone for my granddaughter. Thank you Jacob..”
“Usually this place is rude and messes our family bill up.
We still decided to go there anyways because it’s the closest.
Thankfully we did because our rep Tristan was able to fix my phone that was stuck on the apple logo which then allowed me to trade it in and save 1k$ on the phone i wanted. Tristan went to great lengths to make for sure we were taken care of and satisfied with our trip. Which we were. ?”
“Amazing customer service by the sales associate Arzan. Helped me with everything that was needed went above and beyond and made sure any issues I had were resolved. Would highly recommend coming to this location.”
“If anyone is thinking of switching over to T Mobile Erik Colon is the person to make your life easy in doing so. I have a small business and Erik saved us a pretty penny in doing so and upgrading our service. He was so helpful and exact at doing it all ,wife and I just answered all the questions and it was done .
Thank you Erik”
“I CAME IN TO THE KENNEDALE LOCATION IN NEED OF A PHONE AFTER DEALING WITH ISSUES WITH ATT. BANA WAS SO PATIENT WITH ME AND HELPFUL. HE GOT ME SET UP AND HELPED WITH ALL MY NEEDS. GREAT EXPERIENCE.”
“Joe thank you so much for all your professionalism and support ! My account had wrong information since about 8 years ago and no one had been able to properly assist me! I was advised by ATT over the phone to go into my local store and get help in person and you went above and beyond to square everything out for me! Thank you for your attention to detail and time, will definitely make the drive to come back to this location for all my purchases and needs.”
“Very great prices. I received an iPhone 11, 2 screen protectors, a phone case and had my iPhone 8 screen and charging port replaced all for under $360! They are knowledgeable. But do keep in mind if they say they will fix your phone within a certain timeframe and someone else comes in willing to pay more, they will put your device on the back burner and have you wait longer.”
“After another worker at another Cricket location said that my mobile device I purchased in Mexico wouldn’t be able to be added on to my mobile plan .I ended up coming to this location and Melanie stepped up I explained what had happened ,and she thoroughly explained the whole process she had us in and out !Thank you Melanie !”
“Jerry was absolutely amazing in helping me sign up for service!! He’s quick, he’s funny, he saved me lots of money. If you want someone who knows their stuff and can get you set up in minutes…ask for Jerry. ?”
“Today My wife and I were carefully serviced by Lucius Burrell. It was as excellent service all around. He understood our needs, clearly explained the options, guided us to forthcoming bills and new equipment use. Just impeccable service.”
“This boost mobile has always been the most resourceful for me than any other in the Fort Worth area. Especially today all thanks to Sabrina that helped me out on purchasing a couple phones today!”
“If you are looking for the best cricket store in downtown go to this location the rep Leslie always has a good attitude her customer service is over a 100% and very professional she deserves a raise :)”
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“I took my daughter’s iPhone 12 there to get fixed. The screen was blacked out due to her dropping it. Great prices. Even better customer service. And super quick. It was fixed in under the 45 mins It was suppose to take.”