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“Me and my husband went in and Melissa helped us she was very nice and helped us out great and answered all my questions. There was only her and another lady there and they were busy so the wait wasnt too long but as busy as they were Melissa helped us in no time.”
“The guys at Cell Phone Repair on Hulen were very kind and knowledgeable when I went in for a full screen replacement. Service was efficient and clearly communicated. I will be going back for any future tech repair needs.”
“After breaking my phone, Diamond was a life saver. New phone all programmed and up and running. She's so sweet. She couldn't have been more helpful. Thank you Verizon for hiring Diamond.”
“Good place to go for general repairs, go early if you want your stuff done by that day. Prices are reasonable and they price match competitors. Better than upgrading if you have a good device in the first place.”
“I love this place when i am short i still got my battery i only had 45$ at the time and he still gave me the battery also bought the iphone s from him for 60 dollars great guy you should go there. Really lightin up my day. ??”
“My phone was stolen & I came to buy a new one. They didn't know my email or password and here the girl helped me recover it along with my photos & contacts. Thank you so much.”
“Awesome service! Very friendly, helpful, and personable. Catered to my wants rather than trying to force me into something I didn’t want. Will definitely come back and recommend!!”
“We have been with boost now for a good minute and never had no problems. Metro pcs there price are not worth to high and to excemp. They had help us out after metro pcs had pist my husband off my girls stop using metro pcs and they went to t moble”
“Thank you so much Mia. We had extreme problems from Verizon getting my number transferred to AT&T. My husband and I were so impressed we ended up buying 2 new phones and adding a cellular package for my iPad. Thank you Mia! We enjoyed your smile!”
“We were phone shopping, and Boost was our 4th stop. We were welcomed right away. The salesman allowed us to look around, and then he answered all of our questions. He told us about some really affordable phones and plans. We did get our Boost phone.”
“Deonte provided EXCELLENT customer service and had great conversation !!! He helped me from beginning to end !!! In addition, the store was very clean and inviting !!! Highly recommend this AT&T store for all your phone needs. Thank you Deonte !!!”
“Jennifer is the most helpful, professional customer service representative that I have encountered in a long time...she was able to help multiple customers at one time and everyone was satisfied! She's a winner Cricket!!!”
“The guy at the front desk at this Boost Mobile was super helpful! He got me set up with a brand-new iPhone and helped my dad with his phone plan, which I joined too. He made everything easy and was really great to work with. Best Boost Mobile experience I’ve had!”
“Omg!!!! Faraz was the most warm and caring customer service representative I have ever came in contact with, he helped me with all of my needs and more. Keep up the good work”
“Angela, the sales manager on duty, was absolutely fantastic as a older friend had to navigate reinstating a mobile account. She was patient, knowledgeable and went above and beyond in helping her.”
“I walked into AT&T with only wanting to come out with a new phone, not knowing how to do that.. Jawaun greeted us as soon as we made eye contact. He helped me throughout the process while not being pushy and understanding what I wanted. I left because I accidentally left my wallet, I came back 20 minutes later and he was ready with my things to finish my transaction. I felt so seen and very satisfied with my purchase at this AT&T! Thank you Jawaun :-)”
“Jacob at the Burleson Texas store was very personable and did a great job helping me make the right decision in getting a phone for my granddaughter. Thank you Jacob..”
“Usually this place is rude and messes our family bill up.
We still decided to go there anyways because it’s the closest.
Thankfully we did because our rep Tristan was able to fix my phone that was stuck on the apple logo which then allowed me to trade it in and save 1k$ on the phone i wanted. Tristan went to great lengths to make for sure we were taken care of and satisfied with our trip. Which we were. ?”
“Amazing customer service by the sales associate Arzan. Helped me with everything that was needed went above and beyond and made sure any issues I had were resolved. Would highly recommend coming to this location.”
“Got my phone fixed here they gave me a bad screen, came back one time and he told me it’s apples update just ignored my problem and blamed it on Apple . 3rd time I came back another guy actually realized they gave me a bad screen and try to charge me $65 for a new one . When I express I didn’t have any money for it , and that they should give me a new one because they gave me a bad screen. He then put my old screen on and charged me $10 for just opening it. WORST PLACE EVER DO NOT SHOP WITH THEM EVERYTHING they have is refurbished junk. Nothing is new . SCAMMERS & Con man work here STAY AWAY !”
“If you are looking for the best cricket store in downtown go to this location the rep Leslie always has a good attitude her customer service is over a 100% and very professional she deserves a raise :)”
“I dropped by to get information on the S24 Ultra deals being offered by Sam's and T-Mobile. With all of the offers, including trade in and Sam's gift card, the deal was irresistible. Taylor and Nina made the whole process go smoothly and treated us right. No runarounds, no half-answers... they know the business and will take good care of you. I had AT&T for over 30 years, but Taylor and Nina made me glad I switched to T-Mobile! I highly recommend these guys for your phone needs!”
“I CAME IN TO THE KENNEDALE LOCATION IN NEED OF A PHONE AFTER DEALING WITH ISSUES WITH ATT. BANA WAS SO PATIENT WITH ME AND HELPFUL. HE GOT ME SET UP AND HELPED WITH ALL MY NEEDS. GREAT EXPERIENCE.”
“Picture it: me strolling into the Cricket Wireless Store on a Saturday morning. Yeah, I know, it's 2023, I could've paid my bill through the touch of a button, while sipping on my overpriced coffee. But hey, who can resist the allure of an in-person interaction?So, here's this Cricket Wireless joint. And there's me, expecting a vanilla experience as exciting as watching paint dry. But the universe, my friend, had other plans.Behind the counter, there she was: Larissa. Not a team, not a squad, but one solitary woman, holding the fort with the grace of a ballet dancer and the strength of a heavyweight champion. You'd expect a jumbled chaos, but instead, it was a solo symphony, her being the maestro.Larissa – oh, Larissa, a name as melodic as the sweet symphony of a well-oiled customer service experience. She glanced my way, a look of unshakeable calm. The lady probably gives tutorials to Zen monks in her free time.With the nimbleness of a nimble...thing, Larissa swayed through the tasks, serving up delightful customer service like a five-star chef serves up a Michelin-worthy meal. With a wit sharper than a Ginsu knife, she added that spark of humor, the kind that would make Chris Rock himself crack a smile.The whole scene unfolded faster than a politician's promise, leaving me oddly longing for more. The mundane act of bill-paying transformed into a Broadway performance, starring Larissa, her dazzling efficiency, and her world-class humor.So, to you, dear reader, I say: Check out this Cricket Wireless Store. Pay a visit, and if you're lucky, you'll cross paths with the enchanting Larissa. A saga awaits you there, where bill payments take a backseat, and you're left with a smile and a strange fondness for this corporate monument.As for Larissa and the Cricket Wireless Store, it's a resounding five stars from this bill payer. Paying a bill never felt so captivating.”
“I had a wonderful experience. I switched my number to Boost and got a free phone. The man was very helpful and was able to move my pictures and contacts to my new phone.”
“Very great prices. I received an iPhone 11, 2 screen protectors, a phone case and had my iPhone 8 screen and charging port replaced all for under $360! They are knowledgeable. But do keep in mind if they say they will fix your phone within a certain timeframe and someone else comes in willing to pay more, they will put your device on the back burner and have you wait longer.”
“The company has been with them for years, honestly some employees need training to deal with customers, on this occasion I bought a phone and I thought it took a while to charge the battery and I went to the store and the guy who helped me, I don't know if not He understood me but the guy ended up getting upset and telling me that he used WhatsApp a lot ? and he never answered my question”
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“I took my daughter’s iPhone 12 there to get fixed. The screen was blacked out due to her dropping it. Great prices. Even better customer service. And super quick. It was fixed in under the 45 mins It was suppose to take.”