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March 2024 by jasonROXcarlySUX Will
Last year, I had 2 return 2 my mailbox 3 different times 2 retrieve 1 package cuz I was left the wrong key. Then after that was rectified, the lock would not turn with the correct key! I was inconvenienced due 2 their faulty equipment and poorly trained staff! I kept saying leave the package at my door since u guys can't get it right! They never would, smh.
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February 2024 by romeo deed
Does anyone work here? I’m missing a couple days of mail. Why have informed delivery on the site telling us what mail we have today ,if it’s not going to be delivered?
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January 2024 by Ixtchel Sanchez
For a company that is really picky on who they hire they still manage to hire the worse people with the ugliest attitudes.
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January 2024 by Juan Rodriguez
Came in to ask a couple questions was greeted by a young lady with horrible attitude
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January 2024 by Juan Garcia
I came in to get a passport and Tayra was super nice and helpful. ??
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December 2023 by N H
This post office is one of the reasons why our country's postal system is failing, employees are not the brightest bunch and unwilling to do there job because of they would have to go out of there way
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December 2023 by Mike Masse'
Service was thorough and fast. Korey was professional, friendly, and super helpful!
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December 2023 by Debe Greene Hoover
Got passports here. Friendliest process ever!
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November 2023 by Ahmad Nabi
The people in the counter talk to you like they have personal issues with you and mf try their best to give you hard time and it been several days and still didn’t finish my work.
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October 2023 by Marcus Leverett
I generally don't ring things at a one but the simple fact that when I try to call and talk to someone the only thing they have is an automated service. That literally told me when I said operator that she was going to hang up on me to serve other people. So I definitely ranked that as a one. Your AI system and automated service sucks for customer service. It's hard to believe we live in a day. I can't call somewhere and talk to someone!
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July 2023 by Hanna Hernandez
The ladies there are so rude with the Hispanic guy that didn’t speak English and then another lady was trying to help him and one of the girls and there was like I know exactly what he was talking about even know she didn’t. They’re so rude. We need another people in the office… the lady’s there talk to us like we are trash OUT OF THIS OFFICE BETTER COSTUMER SERVICE!!
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July 2023 by cozie mathis
These guys are great. Very friendly and knowledgeable about domestic and international shipping. Thanks see you tomorrow!!!
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July 2023 by Mackensie B.
As soon as I walk in to drop off my return your two employees working this afternoon had the most sour attitude, especially the female. I had several packages, 1 I had a QR code, one label I needed to print off , and another that was going internationally. I was bouncing back between both employees who would send me back out into the lobby to do another step. I have never sent anything internationally so I was obviously needing much direction. I come back in the office and I'm sure they're giggling about the fact that I'm bothered by all of the in and out. Finally get my international shipping slip filled out and she tried to charge me for priority, which was not what I wanted nor did she ask. She saw that the guy next to her handed me a different one because I needed international not priority in the US. Honestly, you could work anywhere but if you're that miserable you should quit. The sour attitude was highly contagious and I definitely will avoid this location due to your 2 sour employees. UPS has WAY better customer service than this. For a company that pays well and has great benefits you think your employees would be nicer. I can also see not much is done about it due to all the terrible reviews which makes me feel like we are all talking about the same peopleAlso while in the lobby another customer made a comment that she gets nervous talking to the woman employee because she's so rude.
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March 2023 by Texas Texas
There's a male that is the only one nice at this facility. there's a woman there that i don't know how she got hired so i had enough of her and now i go somewhere else
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March 2023 by Veronica Garcia
Shonya is her name. Rude! Seems as she hates her job so she’s just very unhappy. Honestly was the worst way to start my day. With that rude person. Glad I got my son out of there asap. I don’t want him learning that it’s okay to be unhappy for no reason at all and treat customers like they don’t matter. Get a new job if you don’t like yours!