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“The staff at this branch are incredibly kind and courteous, they understand the meaning of customer service. I want to brag on bankers Taylor and Briana, they were so helpful and friendly. Taylor went the extra mile to send my husband a new debit card with the logo he wanted, as it did not print while we were at the bank. We have been members of quite a few credit unions, this one is a keeper. Members for life!”
“Whenever I cash a check that was written by one of their customers', they want to see two forms of ID of mine. The 2 bank tellers didn't accept my Veterans Affairs card as one ID, but requested my credit card.I was notified by my credit protection agency after each of those 2 times I presented them my credit card as a form of ID.What do they do with my credit card number whenever it's used as a form of ID whenever I cash one of their customer's checks?”
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“We love this this bank. Except the cuero branch. For some reason we always have problems putting our checks into the bank at that location. We especially love the branch in Yorktown. Everyone there is so nice and friendly.”