-
December 2022 by Hope Staudt
The store is no longer there
-
October 2022 by Michelle Beckham
Awesome lady and everytime I go in she always works to find us the best deals
-
March 2022 by Almaretta Echavarria
I luv metro phone dey will work with if u work with them dey r the best n Cuero specially our friend she is the best person u can talk & very very friendly her name is Alexandra she will phone
-
February 2022 by Jay Beltran
Very helpful very nice young lady Keep up the good work excellent and extremely happy wit the services
-
February 2022 by James Hudgeons
Alexandra she is an asset to your store the only reason I’m a customer. The girl that ran the store before her was not near as efficient..I was with AT&T for 12 years
-
November 2021 by gina m.
I have been into this store twice to get my intermittent connectivity issues corrected. Both times, I was told I needed a new phone (my phone has a semi-cracked screen, but has been working fine until the past month). I do not want a new phone, just a working phone (my phone is only 8 months old). The clerk (a young, brunette, bespectacled man) turned my phone off, then back on the first time. The second time he removed my SIM card and then claimed he was troubleshooting. His solution both times was to buy a new phone. When I did agree to a new phone, he said it would be $69.95 and he would "throw in a case and a screen saver". When my total came to $123, my husband questioned the charges. The clerk told him that when he said he would "throw in a case and a screen saver" he meant give us a discount. My husband said "We are not spending any money here." We left, went to a different Metro-PCS store (S. Craycroft in Tucson, AZ). Amazingly, the lovely manager at that store did not even try to sell us a new phone, she did a network reset and VOILA! Problem solved. If you are looking to be sold a new phone as a solution to your connectivity issues, by all means go to the Metro-PCS at Kolb and Broadway. But if you a looking for a fix for connectivity issues, go to a Metro-PCS store where the employees know what they are doing, and are not just glorified salesmen.
-
July 2021 by LDanette Lutrick
I don't know because this was not me okay someone's hacked into my phone using my account on your stuff so please whoever did this stop it this is my account and nobody should be else should be on it
-
March 2021 by Cassierealen Allen
Their workers there are so nice and helpful to me and my family and have good phones and phone cases!!
-
March 2021 by Roberto Villarreal
Very helpful young lady there. Keep up the good work.
-
February 2021 by steven kolterman
Mel was very helpful with are problems and in helping get them fix
-
November 2020 by Maria Mariscal
The customer service in cuero tx located at HEB grocery store was excellent ,friendly and makes me feel comfortable ?
-
September 2020 by J G.
Absolutely horrifying service experience at this location. I came in to switch from Cricket and was interested in one of their free phone deals. Matthew talked up the Moto G Stylus which was displayed right next to the LG Stylo 6. I obviously went with the Moto G Stylus. Well... He was so talking SO much without even letting me get a few words in that I had to cut him off multiple times and his distraction caused him to ring up the WRONG PHONE ENTIRELY. The manager Janice looks at me and goes "Well are you sure you want the Moto G Stylus?" And at that point I'm beside myself. YES I WANT THAT PHONE! JUST BECAUSE YOUR EMPLOYEE AND YOURSELF CANT FIX YOUR ERROR YOU WANT ME TO SETTLE ON AN ENTIRELY DIFFETENT PHONE?!! At this point they had already ran my card. Their "solution" was to throw in a measely memory card. No practical solutions were offered. No empathy or concern was displayed. It was horrible. I felt like I was a bother because of the error that THEY MADE. Never ever ever go here. Matthew is incompetent as is the "manager." More so the manager Janice. I know we're all human and Make errors but come on. This is a place of business.
-
August 2019 by Rodney Sanders
I love working with Michele she always takes care of us !
-
August 2019 by tae tae Ouellette
Michelle is the absolute best !
-
August 2019 by Anon Mouse
Michelle did such an amazing job , i love my new smart ride !!!
