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November 2023 by Hilam Desai
Very rude behavior service. I hope they try to give better customer service
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August 2022 by Nicole Parise
Went in here for a quick currency exchange...I had a $5 bill and needed special coins ($1 and half dollar pieces) for "tooth fairy money". I was denied the exchange because I didn't have an account which was extremely upsetting since finding special coins is a lot harder now. My parents have very large accounts with Prosperity and I don't have an account with any bank because my husband is in the military and we bank with USAA which has no actual branches. I'll be making a formal complaint to the branch manager and if that gets me nowhere I guess I'll just have to advise anyone who asks not to bank with a financial institution that can't perform simple tasks for those in service to this country.
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November 2021 by brandon2232
I've been banking with them for many years and have been very thankful for the knowledge of the staff.
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July 2021 by tfoeh 27
Constantly being harassed by a certain bank teller when I come here weekly to cash a check. Would consider switching from here.
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January 2021 by Matthew Hinds
Don't take personal checks from this bank if someone buying an item from you. They want a fee to cash the check if you don't have an account. Absolute rip off of a system. No other bank does this. Next person buying something from me will have an additional fee added to sale amount to cover their banks fee if its Prosperity Bank.
