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December 2023 by Larry Fink
Extremely rude employees! My wife and I will never shop here again!
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December 2023 by Carlos Hernandez
They closed before 6 pm and Google maps says they close at 8 pm.Yesterday and today.
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December 2023 by Mercy
Good affordable shoes
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October 2023 by Hamza Syed
Had purchased a pair of shoes which they shipped to my house (bought in store, they just didn't have it available at the store at the time). The pair was mismatched, came to the store 45 min before closing to return and the store was closed. I don't live close and the whole experience has been frustrating.
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May 2023 by Carlos Cabral
The ladies attending this place did not honor a store coupon. Rather than accepting their mistake, their sense of proud was more important than finalizing a sale. I did not want to argue, so I just left behind what I was buying. The ladies here gets bothered with questions, so manager of this store should be aware.
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January 2023 by nicole wilson
Nice and clean.
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January 2023 by C O
Yesterday 05/11/22At around 3:15 in the afternoon came to the store looking for shoes. I entered the store, i was the only customer there. Two employees were in the store, neither acknowledged my presence or asked if I needed help. I called one of them she had earphones on I know she heard me because she looked right at me, turned around and went in the back of store.Long story short Andrea, finally showed up after 15 minutes with just one pair of the shoes. I needed the other pair, she said Concepción would get for me which she did. Concepción was more helpful and pleasant.Andrea has no customer service skills at all, rude and completely clueless about helping. It's probably not her fault just lack of training from her supervisors. I can't see the store doing well when there is no customer service at all and employees are not doing their job.
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July 2022 by Eunice S.
I really do not want to give them any stars but in order to comment i had to so they get 1. Experience was terrible. Staff never even acknowledged us, this 1 clerk just kept looking as if we were going to rob their store. I did not gm feel welcome at all. We did not buy anything because we felt they were profiling. Ended up spending almost $300 at the Sperry store. Once again to the sales person at Aldo, BIG MISTAKE
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May 2022 by Connie O
Yesterday 05/11/22At around 3:15 in the afternoon came to the store looking for shoes. I entered the store, i was the only customer there. Two employees were in the store, neither acknowledged my presence or asked if I needed help. I called one of them she had earphones on I know she heard me because she looked right at me, turned around and went in the back of store.Long story short Andrea, finally showed up after 15 minutes with just one pair of the shoes. I needed the other pair, she said Concepción would get for me which she did. Concepción was more helpful and pleasant.Andrea has no customer service skills at all, rude and completely clueless about helping. It's probably not her fault just lack of training from her supervisors. I can't see the store doing well when there is no customer service at all and employees are not doing their job.
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January 2022 by Dulce Patino
Very nice store
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January 2022 by latoya (LaToya)
Aldo has definitely changed. The shoes are overpriced and the quality has drastically changed… so even deciding to stop in and shop was a stretch. The staff was very rude and cold. I stood in line and noticed it was more people in line than in the store. As I was about to put the shoes down and leave... The manager finally came up to the register to help ring. She put a pen and paper on the counter that she pulled from the register tape and said “write your email down”… I said “No thank you”. She said it’s for your receipt… we don’t give paper receipts. Meanwhile I’m thinking… you just pulled paper from the register for me to write it down… ?. I again politely said “No.” She then had an attitude because the ultimate goal was to add my email to their database, and had she approached it like that… I probably would have done it, but don’t insult my intelligence. So she looked at the shoe and said, “this is a final sale”. After I paid for the shoe, and essentially “after she got my money”, she didn’t say another word to me. I couldn’t even have time to put my wallet and keys back in my purse or collect my bag without her reaching over me to the next customer. This is why no one shops at Aldo in general anymore. Poor customer service, they don’t want to give you a shopping bag (for even unboxed items), and the quality has gone down.
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November 2021 by latoya jamerson
Aldo has definitely changed. The shoes are overpriced and the quality has drastically changed… so even deciding to stop in and shop was a stretch. The staff was very rude and cold. I stood in line and noticed it was more people in line than in the store. As I was about to put the shoes down and leave... The manager finally came up to the register to help ring. She put a pen and paper on the counter that she pulled from the register tape and said “write your email down”… I said “No thank you”. She said it’s for your receipt… we don’t give paper receipts. Meanwhile I’m thinking… you just pulled paper from the register for me to write it down… ?. I again politely said “No.” She then had an attitude because the ultimate goal was to add my email to their database, and had she approached it like that… I probably would have done it, but don’t insult my intelligence. So she looked at the shoe and said, “this is a final sale”. After I paid for the shoe, and essentially “after she got my money”, she didn’t say another word to me. I couldn’t even have time to put my wallet and keys back in my purse or collect my bag without her reaching over me to the next customer. This is why no one shops at Aldo in general anymore. Poor customer service, they don’t want to give you a shopping bag (for even unboxed items), and the quality has gone down.
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October 2021 by Mina Melek
I purchased stuff for $300 and they told me I need to purchase a bag for $4??? What kind of joke is this?
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October 2021 by Amna Shahid
The shoes quality has definitely gone down
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September 2021 by Atar Azhar
Awesome shoe and lady purses outlet.Variety was excellent and staff was very cooperative.Highly recommended for everyone.
