Amegy Bank

Most Recent Comments

• October 2025 by Lynn Chen
  too bad service
• July 2025 by Eric Leonard
  Polite and professional staff. Amy Wilkinson is the most patient and helpful Customer Service officer that I have ever met. We moved from Chase to Amegy because the Amegy folks actually care about their customers.
• March 2025 by Lesley Mendoza
  They were a hassle to deal with. They would not cash my check, even after proper identification documents. They were fine when I said, ok just open a bank account. They did. 🤥
  
  Had the account 1-2 months I could not set my Zelle, every time I would, it put a hold and or have me verify a lot of steps.
  
  I closed the account (or I was led to believe they did). I went to the branch and even left my debit card because I had just closed my account. Here we are 4 months later and I am still active with a balance. This branch needs some reassessment when it comes to the management.
  
  They judge you on your appearance, the banking situation is a joke, and when you call customer service, they send right back to where the problem first starts. The branch. I had to tell customer service to keep what I had and to close just close it in order to not have to step back there again.
  
  Never have I ever had to encounter as many discrepancies as I’ve had to with this bank
  
  Staying in Chase (22 years). I rather just deal with their 7 day hold. Which is the reason for this, they were gonna hold it and I needed to make home repairs.
• August 2024 by victor garcia
  Worst service ever. The Asian lady was very rude
• April 2024 by Jeff Bousquet
  If it isn't broken don't fix it. I've been banking with them from the beginning and just when you get used to their online system they change it! Also recently (the past couple years) the ATMhas been changed out at the Barker Cypress/290 location. It's out of order more times than it works! Got to wait to make a deposit through the drive through.
• April 2024 by Joseph Cavanaugh
  Amegy's system is the worst back system I've ever had the displeasure of dealing with. I've wasted a dozen hours dealing with them here. Stay away and go to a company that knows how to do something without wasting 2 hours of your time!
• August 2023 by Shirley Pawlik
  I have always loved our local bank. I've found them to be personable & helpful.
• April 2023 by JUST KLEEN
  Once again for the 8th time Amegy has shown their true colors once it come to my color. I’m so embarrassed took 2 party check from insurance water damage job to this branch with my customer present with me. Normal protocol my customer come to my bank near their home and we both endorse the check. Just to deposit the check not cash. Why for the 8 time they would not deposit with my check with my ID and my customer ID. This is basically how I pay my workers business bills. I’m not trying to use race has a reason why. BUT Everytime in last 10 months I have talked to 7 branch managers about this issue. I guess this is Amegy policy question, deny or hold check for 21 days.This is for people of color checks until we get background check regardless of you been banking with them for 5 yrs or more.
• September 2022 by Yadira Munguia
  I stopped in front of the bank so my kids could get into my Mother’s car and this Hispanic lady came outside running to let me know I couldn’t do this in front of “her” bank. Mind you it was like 7am we weren’t harming anyone. Not to mention I’m a customer here ?. How embarrassing.
• December 2020 by Sterling Kellogg-Clarke
  Amegy has been our family bank for years now, and they always have great service and a family feel!
• June 2020 by Vanessa N
  Amy is amazing and I always get great customer service when I call/go there in person!!!
• October 2019 by cheryl plagens lapham
  We've been banking before they were called Amegy Bank. It was Klein Bank before becoming Amegy Bank. That's been over 20 yrs.
• May 2019 by Vicky B.
  The one on Barker Cypress and Highway 290 has to be one of the top five worst locations. Tellers in the drive-through always likes to argue and half the time they're incompetent. They lost a check from a deposit that I made and blames me when it was clearly there paper clipped to the deposit slip and it was there when I put it in the machine
• March 2019 by Shauna Richards
  Mr. Simon and his staff are always so helpful.
• March 2019 by cheryl lapham
  We've been banking before they were called Amegy Bank. It was Klein Bank before becoming Amegy Bank. That's been over 20 yrs.