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November 2025 by E Hasan
Stay away from Nimbus ASICS
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October 2025 by Samet Paksoy
If you buy 1 shoes, you can buy one more by %50 sale. This is not excellent sale
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October 2025 by Ron
I saw some Asics tennis shoes online that I needed for an event this week, but the earliest delivery was next week. I called Asics in Houston Premium Outlet, where I have been a loyal customer for many years.
In recent years I have met Julie, Store Manager, and she has done an excellent job fitting me in the right running shoes at really great prices! However this week, she exceeded my highest expectations for customer service.
I called the store and Julie answered. I told her my issue and asked if the tennis shoes were available at the store or could she get them in sooner, if she ordered them. She told me they were not available and that the delivery time would be the same. I thanked her and told her I would place the order.
Five minutes later, Julie called my number, to let me know that the shoes in my size had arrived in the shipment that she just unloaded. I was thrilled that the shoes were available, but overwhelmed at the level of customer service quality that Julie demonstrated!
Julie showed that she not only valued me as a customer, but was willing to go the extra mile to meet my needs. This was clearly one of the most outstanding and rewarding customer service experiences that I have had in all my years of shopping.
Thank you again Julie and you’re the best!!
Ron
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September 2025 by Juan Reyes
Staff is very nice. Came in with my GMA for some shoes and this nice lady was very accommodating and had lots of patience.
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September 2025 by Cedreece
They didn’t have what I was looking for but Isaiah was great and welcoming. I appreciate the great customer service - it’s hard to find in this area. I’m glad to know that it isn’t just something I expect being from a small town.
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August 2025 by Ryan Brummund
When I came in the store, there was only one employee (there were about four guests inside). Despite this, she was extremely helpful, friendly, and knowledgeable. She was also very communicative and made sure each guest was helped in the order they arrived. I've always had great experiences at this location and Asics retailers in general, but this one stood out even more.
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May 2025 by Renee Pineda
My go-to store for asics... they have ordered shoes for me as well which was awesome!
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April 2025 by Omar Amer
Julie at Asics in Houston Premium Outlet was very helpful and professional.
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April 2025 by ZEE ME
The ASIACS STORE is NO LONGER OPEN!!
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March 2025 by Mohammed ِ
Really nice staff.
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January 2025 by Kris Durocher
Helped me get a good deal!!
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December 2024 by chris g
Very helpful staff.
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October 2024 by Gurpinder Dhaliwal
I have been shopping here for long time but on my recent visit I noticed customer service has gone down significantly:
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September 2024 by Omar “Sigala” Sigala
I live in South Texas and visited the Asics store inside the Houston Outlet. I had a great experience with the manager, Imelda. I was overwhelmed by her excellent customer service and her knowledge of the shoes I was looking for. Highly recommend ??
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July 2024 by jonathan coutinho
My only complaint is that the shoes even though it's an "outlet" center are still pretty high.
