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March 2024 by Yadira Molina
Amazing service Gena makes sure that everyone is happy and has a smile on their faces. I would absolutely recommend this location on top of all the other ones I have visited.
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March 2024 by Jason Bone
We love BB’s, but this location cannot figure out how to process payment via a Bahama Bucks gift card. We’ve come twice to redeem it as it’s the closest location to our home, but end up having to go to the 529 store since they know how to operate their own system.
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February 2024 by Dani Sellier
Honestly, what is the point of an APP if you don't keep it tightly coordinated with what your shop can actually make at that time??We got a group order of about 6 coordinated and entered into the app (which did that annoying "Update first" trick, so it was the most current version).That- by some miracle and 2 time-outs where the order partly reset- was paid in full, successfully submitted, received, and acknowledged as received.Imagine how fun it was to then send our peraon in to pick up the order and be told that shop cannot do "X" category of drinks, never does/has. Oh, and o e of the others ordered and paid for they can't make because they have no milk.So then the cute little teen innocuously asks, "What else do you want instead?"Oh, and it turns out the large BRM with extra wedding cake syrup and sprinkles was sadly/hilariously JUST ice, a few sprinkles, and ice cream. NO syrup. Seriously??
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October 2023 by Angelica Luevano
They never ever put an umbrella on mine or my Hispanic family members but they do it for white customers I don’t know if it’s a race thing or if it’s that they don’t like the fact that I only tip 15%, anyway it’s has happen 4 times already and it’s annoying.
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September 2023 by Kaylin Ton
Our kids love this place
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September 2023 by Josh Portillo
The staff was nice. As we were walking out we saw roaches on the walls and under the tables.
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September 2023 by William Postell
Because that's where I can buy either the blue bubblegum snow cone or the bombpop snow cone!
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September 2023 by Zack Rogers
This place has gone completely downhill.We ordered online. The smoothies we ordered were complete liquid, the snow cones were in the wrong size (flat top).There was A DOG on the table eating ice that a customer was putting there! Disgusting that person would do that and just as bad that the staff didn’t ask them to take the dog out.Will not be going back.
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September 2023 by Amy Alvarez
Bad customer service at its finest! There was a large group of kids (6-8) in front of us. They ordered and received them as ordered. We ordered 2 snocones and 2 smoothies. My kids got received the snowcones but still no smoothies. People that ordered after us were getting their orders (snowcones) & here we are just sitting there waiting. The gentleman that took our order seen us sitting there and kept taking more orders and would look our way but failed to acknowledge WHY we still hadn't received our snowcones!!! There was another young lady only making snowcones & him taking orders. We did see a young lady in the back talking with someone who walked in. I'm assuming a employee that was off the clock. I finally asked for our money back because we had been waiting over 20 minutes at that point. When I approached the gentleman he had ZERO care in the world that we had just sitting there. He had a little chuckle and said sure. Gave me two receipts showing a refund but I have not received one. At this time I've been charged $27 for 2 SMALL SNOWCONES!!!
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September 2023 by Collin Kram
Don’t waste your time going here. Kids working there don’t care, zero training from any kind of management, store was disgusting, my product came out not flat topped like requested, melted, and just a mess. Took forever. And the audacity of the cashier to ask for a tip 2 times during my transaction.
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September 2023 by Bella CM
Great place to cool off during the hot summer days. Tasty treats.
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August 2023 by Chelsea Childress
I came in to get a plain cup of snow as i always Do after work and today was a completely different experience than normal i asked for a small cup of snow and when my order was presented to me she told me it was a flattop when i never Ordered it like that so i asked If she could fix it but she proceeded to tell me that she’s gonna have to put it in a smaller cup since i want It to have a dome top even tho that’s not true because i come Here all the time and even after that she still puts the same ice as before into a smaller cup instead of making fresh sno so when she gave me my “baby” cup and put the spoon in the entire top of my snow came off and she then laughed and gave me the order i was very upset and just decided to leave because I’ve already asked you to fix my order once and you come back and still deliver horrible service and subpar product i wanted to ask her to remake it or give me my money back but after that bad experience i didnt want to deal with her any longer
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August 2023 by James Walker
Enjoyed our recent visit to Bahama Buck’s Fairfield. Although they were extremely busy, the employees worked efficiently to get our order out in a reasonable amount of time. The owners and their employees work very had to ensure customers have a positive experience.
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August 2023 by Brooklyn Bean
Best Snocones Ever! Really enjoyed my visit here yesterday. Employees were very kind and got my order out quick. Snocones were soft and flavorful. The owners work very hard here and do their best to keep this place running. Support local business owners!
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July 2023 by Ashleigh B.
I wish I would have read the reviews before wasting my time. I arrived around 8:40pm there was a group of 3 in front of me. No biggie, there were also a group of 6 sitting in the booth and that's all. I assumed the group of 6 were getting ready to leave since they didn't have a snow cone. Boy was I wrong! They didn't have one cause nobody had made them one yet. About 5 minutes after I placed my order their 1st snow cone came out. They then continued to come out one at a time with. 3-5 minutes between each one. Now if you've done the math already that's 9 snow cones that need to come out before mine. There were two workers the little guy who took the orders was just walking around laughing and playing and not helping the girl out at all. After 15 minutes I became very annoyed and running out of patience. By then another guy had walked in and placed an order. Over 30 minutes late, FOR A SNOW CONE, I finally had gotten mine. By that time 9 others had walked in. It's a full house by now and everyone is waiting around for one person to make all the snow cones while the other guy still only took orders and walked around afterwards. I asked when the store manager comes in and he said not offer but I can give him your number. I'm waiting on that call. It's not all about a refund but better customer service and faster service! The location in league City would NEVER!
