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February 2024 by Lauryn Kaitlyn
Quick & Easy
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December 2023 by DeVontre Barlow
I recently visited this place for the first time to get a repair done on my car — and I am so glad I did. Danny and the rest of the staff were very welcoming and friendly. The shop was clean and organized. I really like the fact that they send you photos of what needs to be repaired, instead of just telling you some outrageous price without explanation. This is my new place to go to for vehicle maintenance!
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November 2023 by Shawnte Brooks
I appreciate them getting my car back right. You gotta be patient with the technician if you want it done right. Customer service was excellent. The place is clean and you can get Starbucks coffee. I recommend it to anyone that needs oil change or tuneups.
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November 2023 by Darlene P. Campos
I needed a state inspection done and since my mechanic retired, I decided to try this place out. Additionally, as an educator, Caliber offers a ten percent educator discount, so I wanted to check out their business. The waiting room is very comfortable and there's free water and lollipops. I noticed a playroom for kids, which is an excellent idea. The restroom was sparkling clean and spacious. The employee I dealt with was very nice and helpful at explaining the extra services I needed. I believe her name was Luz, but I'm not a hundred percent sure. The one suggestion I have is to add some books or magazines to the waiting area and some phone charging stations too. I was here for about two hours, so having something to read or a place to charge my device would have been great to have. Overall, I had a wonderful experience and would definitely return in the future.Services: Air & cabin filter replacement
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November 2023 by Skai Shadow
Last Saturday, my 2019 Expedition stopped at a light and didn't want to start back up. Long story short, I had it towed to Caliber, which is right outside my subdivision on Fry road. By Monday morning, they had sent a detailed web based overview of their observations and recommended services. They even included pictures of the readings which supported their suggestions. I approved the replacement of battery/starter and my vehicle was ready to go that evening. After a week, still running well. As a mobile DJ, my SUV is at the heart of my business. Super grateful that they got me back running with minimal downtime. They even found a coupon that reduced the costs. These guys, and ladies ROCK. ⭐️⭐️⭐️⭐️⭐️
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October 2023 by Lisa Bunting
I would recommend Caliber Auto Care in Cypress to anyone who needs an honest repair to their vehicle. My car was towed there at closing and Juan Sanchez took great care in checking me in and stayed with me until my Uber ride got there. I told them my situation and they listened and took care of every detail. They only fixed repairs that were necessary and expeditiously took care of my car and kept me informed along the way. I highly recommend them for all your vehicle needs! Ask for Juan and you’ll get superior customer service as well as a trustworthy repair for your car.
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October 2023 by Jonus Fernell
Caliber auto care took me in as a walk-in on a busy Saturday afternoon. They got me in and out in less than an hour! Every one of the employees were so helpful and friendly. They have totally gained a new customer!
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September 2023 by Jessica Clay
So I have yet to actually have my car worked on here but I had such a great experience with Juan, I just wanted to show my appreciation of all their help and information. I had my car very poorly cared for at another shop and is now needing more repairs. They were very empathetic and offered a lot of information, advice and assistance. Not sure this cars warranty works with them yet but tempted to go back regardless because it's the first place that didnt make me feel like I was talking to a salesman but someone knowledgeable and actually trying to help. Definitely bringing my other cars in. After one experience i felt a lot more trust than all the other shops i had been to. Just felt like they were really trying to help and not just me make a sale.
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September 2023 by Jessica
I cannot say enough good things about this place. They are always so helpful and polite. I was having issues with my car and they were so helpful in getting it fixed. Will continue to go here for all my car's needs.
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August 2023 by Mahogany T.
Enrique was an amazing help he answered all of my questions and got me taken care of at a reasonable time. I would definitely recommend him for any of your car needs and questions!
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July 2023 by Sonya Walsh
They were absolutely amazing I highly recommend them they were quick and kind.
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July 2023 by madelyneharris
Definitely recommend. Needed my car for work. Went here about 2 hours before work. Brake lights wouldn't turn off. One of the guys knew exactly how to fix the issue. Only took around 5 minutes to fix and was free.
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June 2023 by Hai Nguyen
Perfect place. Their service was really quick and friendly.
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June 2023 by Nguyen Dinh Hai
Perfect place. Their service was really quick and friendly.
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June 2023 by Rhonda Lewis
Poor communication and customer service! Samantha needs to Learn how to speak with the customer as she was not professional! My car has been in and out of this shop since last summer 2022 for an insurance claim! They couldn’t get my car right and it was a mess trying to fix it! I won’t be returning ever!Services: Steering & suspension repair