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April 2024 by Aimee A.
Not easy to find products you have to go aile by aile to find what you want a little more pricey than Sam's Club. Dairy not enough to choose from.
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December 2023 by Maria V.
The overall selection is great. It's just a little hard to find certain things. It feels like they rotate their products and it's hard to find things you like every time you go. The staff are always friendly and quick. The lines can sometimes be overwhelmingly long but they get through it pretty quick.
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November 2023 by PB And J
They shouldn't call them "birthday cakes" they should call them "birthday icings". The bottom layer is thinner than my pinky.Decent price, but you're just getting a big cube of icing lol it's so heavy
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October 2023 by Bethanne A.
Love Costco. Always can find something everyone. Food is great, service is excellent. Selection is amazing from appliances to vitamins. Value is costly in this economy and with only two in a family somethings are too much..I still love the store.
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October 2023 by Donna T.
9.26.23 Gas today $2.99. The gas pumps are always busy. Everyone wants cheaper gas prices. The inside of Costco is also always busy! The best time to go is weekday right when they open.
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August 2023 by Bob F.
I went shopping today and could not find one of the vitamin supplements because they reshuffled the store again as they do I think every week. I walked out buying 2 items only as I could not find things and the motorized cart I use ran out of battery power. When I cannot find my items I just go to CVS or Walgreens and buy what I was looking for. I use to like Costco but this constant moving the items in the store so people have look all over the store in hopes you will buy other things as well. It has caused me to buy less.
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July 2023 by Julie V.
Diana was absolutely awful.... Worst customer service EVER! Will never come back to this location. Never met someone so extremely rude.
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May 2023 by Emily A.
This store is RIDICULOUS!!!! u can ONLY pay with ONE cc company!?! WTAF!?! Not to mention u can't hold a transaction. So if there's ANY problem checking out it has to be voided and re scanned no matter what! STUPID WASTE OF MY TIME!!!!!!!! the employees are rude and dumb as well. God forbid they have to do their actual job!!! I'm headed to Sam's now, where they'll get ALL my money from now on!!!!!'
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April 2023 by Nichollette R.
I can't believe I have to pay to shop at a store that I was constantly harassed at! These people should be ashamed of themselves. Four Costco employees harassed me while I was in the store. The store manager Sergio made it a point to go as far as following me to the back of the store, questioning me for a third time, and he had the nerve to be upset with me because I caught him in a lie. Upon entering Costco with my service dog who is a SHIH TZU & she doesn't fit the typical "service dog stereotype " I guess, I begin being harassed by Costco's staff. There were two people at the front door. One was a greeter, the other was a manager. I immediately told the greeter who was side by side by the manager that she was a service dog, so that had already been established, so why did 4 people question my disability? After I clearly told the greeter that she was a service animal, it got worse. The store manager who heard me tell the greeter that she was a SERVICE DOG asked me what HEALTH CONDITION DID I HAVE? I told him that she helps with seizers, can bring meds, etc. Can you believe that he told me to prove it and show him my medical card? I explained that THAT'S NOT HOW IT WORKS. By Texas Law, there isn't a certification that they provide. That is actually illegal by the way. Then to add insult to injury, I started shopping and Mr. Sergio, the stores super harasser approached me as I was shopping. I asked him, "Did the manager in the front send you here after I already explained my condition and was harassed for a medical card?" He initially said, yes and that he was just following up on what they told him. Then he blatantly lied and said , "No, he just saw me with the dog and he wanted to know if it was a service dog." He then got irritated when I pointed out the fact that he did indeed lie AND he can be sued for harassing me. So, once I exited the store, I asked the front greeter her name and she also got an attitude. I called Mr. Sergio to the front to ask him for his bosses information when a fourth person approached me. Sergio then decided to be unprofessional and confrontational. He begin to say, "What is your medical condition because you didn't tell me?" While he smirked and continued to be sarcastic. I told him that I didn't have to repeat myself because I had already told them from the time I initially walked in the door. At this point, I've told them this 4 times already! I said that I had a doctors note that I use for flights but I wasn't going to go home and bring that back. That's insane. He walked off and never provided information to corporate or his superior so I left because at that point is was clear that they were simply harassing me. Even someone else said that people (that are not African American) come in there with service dogs that do not have vests all of the time and they never harass them like they ridiculed and harassed me. This is disgusting and quite embarrassing. These people need to be properly trained or terminated before they get sued. Such disgusting human beings. I have tough skin but I couldn't imagine someone else who doesn't that is already battling a medical condition. It's ignorance like this that can trigger seizers and other medical issues. Shame on everyone involved. I truly believe that I was targeted and racially profiled and that is disgusting!
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April 2023 by Latisha Y.
My FIrst time in Costco and will be my very last time in that ridiculous store..the prices are soooo over priced with nothing in there and to say the workers are very rude especially the ones at the door.. I also felt racism from the employees. ( Grow Tf up ! )The employee were also talking and texting on there phones... while making me wait as well as others SAMS is so much better as well as there employees !!
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March 2023 by Robert C.
Extremely disappointed in Costco. Bought a whirlpool fridge 8 months ago and it completely stopped working. I purchased the fridge at a premium due to the positive things I had heard about Costcos warranty. I have learned that Costco just defaults their warranty service to the manufacturer. I have been without a working fridge for 5 weeks and I have struggled to even get Costco concierge to call me back. Needless to say I have learned that Costco warranties are not worth much and will not ever purchase a large applicable from them in the future.
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February 2023 by Kevin G.
The store is overall pretty decent. Unfortunately, the tire center is the weakest link and the managements response to fixing an issue of a scammy tire center is unacceptable. I would avoid dealing with this tire center. Basically, they try to tell me that they'd only cover 1 tire under warranty when all 4 were obviously going bad and even if I wanted to get that 1 tire prorated they would still force me to replace 2 tires at a time which meant I'd play full price for the second tire even though it was clear as day it's be going bad shortly behind the bad one. I ended up having to go 25 minutes out of the way to see if they'd be more reasonable at the Willowbrook Costco. After looking at the tires and realizing they are all going bad about 30k miles before the warranty period is over they let me know they pro rate all 4 tires. No arguing or having to talk to management. Just resolving an issue using fairness and common sense. It's unfortunate the closest Costco tire center to me operates in such a scammy and unprofessional manner.
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December 2022 by Brittany H.
Gas station visit. I appreciate that Costco still allowed me to get my gas with my expired membership. I totally forgot that my membership ended days ago. But the machine magically knew it and forwarded me to collect payment. This is a cool update. Not sure if it works on all memberships level. I have the executive membership.
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December 2022 by Lauri B.
I don't have a big family, but I like their bathroom products, toiletries, spices and home goods. The service is good and the prices are great.
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August 2022 by Robert N.
For those that think that Sam's Club is better, you need to do some research. In a recent Consumer Reports issue and overall through the years, they have rated Costco far superior to Sam's Club. In fact the Kirkland Brand has had many of the top scoring products in CR for years. Also it should be noted that a lot of the Kirkland brand products offered are indeed made and private labeleled to Costco (Kirkland) products. The Kirkland brands of toilet paper, paper towels, laundry detergent and dish detergent pods are far superior to any other brands on the market. Also in a recent blind taste test, the Kirkland brand of Frozen Pepperoni pizza was the best tasting frozen pizza on the market. I agree, it's really tasty. I also think that the meat department is far superior to Sam's or Walmart. The fresh baked goods offer many scrumptious baked goods at remarkable prices. For those that don't like to walk through a well organized "warehouse market" pick up a handicapped buggy and enjoy isle after isle of top quality products at huge savings. Especially in this day and age, Costco is a superior store compared to any other "warehouse" stores. OH, and if your not handicapped, please don't use the handicapped buggies, I was only joking. It's best to walk through at a leisurely pace and enjoy the afternoon. Pick up a yummy dog or slice of fresh made pizza on your way out.
