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February 2024 by Elizabeth W
We bought some work crocs which are great by the way but Kevin had great customer service made us feel welcomed and helped us pick out our shoes and sizes thank you Kevin !!!
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January 2024 by Patricia França
I just didn't like it because there isn't a chair or sofa for you to sit on and try on the Crocs.
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December 2023 by Kaye Wong
The women working at the store today were incredibly helpful when I needed to find a pair of Crocs for a secret Santa gift for a disadvantaged child. They made sure she will get the gift she is hoping for and I can’t say enough about how much I appreciate their help.
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October 2023 by karen vessell
Crocs are my go to shoe to slip on in a hurry. The outlet had a great variety including holiday crocs.
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October 2023 by Mary Taylor
The cashier David was very rude and unprofessional. I purchased a pair of Crocs for my son yesterday for $54.99. I grabbed the wrong size and needed to exchange them for a larger size. The pair I purchased wasn’t available in a larger size, so I chose another pair priced at $49.99. The cashier proceeds to tell me I owe $3.51, how when my exchange is cheaper than the original purchase? Is excuse was because I used a promo, (which is still active) so the promo should have been applied to the exchange. He finally agreed, but the total amount was still incorrect so I walked away. Terrible.
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August 2023 by Ashlee Goree
Shout out to Leo for helping me find for size 6 in black brooklyns wedge. So happy to wear this while I'm teaching my students.
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August 2023 by Dolly Ikekhuame
Omg! I cannot believe what just happened to me and my family at this store . My daughter hurt her pinky toe so we had to buy her something more comfy. We googled crocs and The website say they close at 21.00, we got to the door at 20:50 and the door was shut! We literally could see the reps looking at the door but couldn't even have the decency to come to the door or explain why their door is closed before their closed time . They had other customers inside , store was not empty in anyway. One rep was looking straight at us and giggling continuously. So weird and embarrassing. I wish I could give a zero star. Crocs do better.
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July 2023 by Crackhead Bitch Boobs
Loved this store! I bought two crocs shines, already want another one! Amazing and attentive staff! ❤️
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July 2023 by Rod F
Awful experience with a black male at the cashier. The guy thinks he is above everything and everyone because he makes $11/hr and then has the audacity to charge you and say: "you just wasting your money here"... As if he was the owner of my wealth.
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July 2023 by Larry Caverga
There's a black male always in a bad mood at the store. He was just standing there, not helping and not working. But he definitely took the the to tell me I wasn't allowed to take anything from the racks. Probably one of those "child abduction" guys ?
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June 2023 by Erick Pineda
This location can get pretty busy so expect a wait at the door to ge to in. Workers here are helpful and will help you find your size. Shout out to Leo for providing excellent customer service.
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June 2023 by Yolanda Gomez
While I love looking through the clearance and sale products, I wish there were more adult styles available in size 5. It would be nice for management to order for the store, as I do see them in stock on the Crocs store online, but works rather not pay shipping. Also, the store is usually pretty crowded and can feel claustrophobic in certain spots, so moving around the lay out or keeping some stuff in the back until merchandise has moved might help. For example, one day there were at least 4 cardboard boxes of clearance shoes literally just in the middle of the floor, almost all the same style and size. If they had to leave a box of shoes on the floor, (which really doesn't seem necessary ever) maybe one or 2 would have still allowed for a good flow of traffic.
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June 2023 by Paul Wheat
This is the second time in 2 weeks that there is a gate keeper at the door of crocs.This is the only store at the premium outlets that is making people stand in line.I have been informed that it is not due to them being over capacity due to fire code.The odd thing is that when 3 people come out they do not allow 3 more people in.They let a line continue to build despite the fact people have come out and fire code capacity is not met.I give 1 star due to inconvenience for no reason.I guess cheap rubber shoes have become a huge commodity.I’ll stick to leather, suede & canvas.Wish I could convince the kids to do the same.
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June 2023 by Melanie Davis
Today me and my daughter went on a fun trip to the croc store at HPO and we had such a great experience! The store associates Leo and Candace were friendly, kind, and helpful! They had great personalities and were super engaging with us! Me and my daughter each picked out a new pair of crocs, and 14 jibitz each to adorn them with! Thank you Leo and Candace for making today a great memory for me and my daughter! ?
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June 2023 by Merredith Jones
Crazy the number of people that they have to wait outside like a nightclub. Great selection! A bit pricy; some were cheaper on Amazon. The staff was terrific.
