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February 2024 by HELLO GOLFY
Great hospital! It was so easy to make an appointment. Dr. Rahaim and her assistant were knowledgeable, kind and patient. Staff was very helpful and went above and beyond to get our puppy seen as soon as possible (due to possible poison consumption). Everyone there was just so NICE and KIND. We felt that they are genuinely care about the wellbeing of our pup and we appreciate it very much. Dr. Rahaim spent a lot of time answering all our questions and educated us on many things. Her PA (dang I couldn’t remember her name I feel so bad. She deserves all the praises and credits too) was gentle with the pup, and super patient with us who came in very much unprepared (didn’t know we had to call Poison control first). Both of them were the highlight of the day and true gems of this hospital. I was recommended to Fairhaven from multiple friends. Apparently, most of dog owners in our neighborhood use them. I’m so glad I’ve found a great vet for my dog.
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February 2024 by Skott Darlow Sr
I could have not been more happy with these folks. From the 1st phone call to walking out there door
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January 2024 by Summer McCollum
I love these guys. I have taking my animals to the for years because the doctors and staff are always excellent and kind.
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January 2024 by Kimberly stafford
I have been bringing my pets here for over 17 years. My fur family grew, and so did their care center, team, and capacity. I am thankful for Cypress Fairhaven Animal Hospital.
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January 2024 by Kelli Crisp
It was my first trip there with my 14 week old puppy, who was having some medical issues. Everyone was extremely attentive and kind. It was very quick, and Dr. Davis was very thorough. The room was very clean so I didn’t have a problem letting my dog walk around. Check out was sent right in the room and the pricing was extremely reasonable—for the examination, two medications which were sent home with me, and a fecal test my total was less than $130.
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January 2024 by Letha Ellis
I would never take my fur babies anywhere else! You receive excellent care from front to back. Very open and honest group of professionals!
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January 2024 by Her G8
My first visit here everyone from the front desk, tech and Dr.Rayne were excellent. Customer service here is top-notch not just for me but for my dog. We will be back.
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January 2024 by Suzanne Saur
This was my husband's and I fist visit. We had a vet for 30 years and they are just too far away, and some very good friends recommended you guys. We have not had any pets for 2 years, so we came to you guys and I can't say enough about our experience from beginning to the end, phone calls, questions, etc. Your business is a perfect example of excellence. The staff is professional, kind, patient and very loving towards the animals including ours. You all treated us like family and we are so appreciative. Dr. Hennessey was fab in that he spent time with us, was not rushed, answered all our questions and provided some awesome insight as well. Your prices are very reasonable and you guys explain all our options and are not pushing stuff to buy at us and that is quite nice and refreshing. We like the fact what is done is what is necessary and we take great comfort for you guys looking after our LuLu. Your boarding facility is so nice and we feel really comfortable to board her with you. I agree with the 5 star reviews as well. Thanks to all.
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January 2024 by Brandon McGrath
I rated this place 2stars just because the expectations weren’t set properly. I saw one of the vet before Christmas (12/21) and the expectation was set that I would hear back regarding my dog’s diagnosis from another department. However, there was no communication about that department being out until Jan 2nd. I got the same ambitious answer from this vet from the last two vets. I wasted gas, time and office visit for nothing. Please do better!
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December 2023 by Vince Delahoz
Extremely dishonest billing practices, poor communication between staff members and customers. I posted a MUCH longer review on Facebook since Google limits you on here. Trust me, it's worth the read. AVOID CYPRESS FAIRHAVEN. They will lie to you about their pricing. If you look at other reviews, you will see this is not a one time instance. They have repeatedly charged us different amounts we were told we'd be charged prior to making appointments on several occasions as well as charged us for services and things that they NEVER did. Trust me, do NOT bring your pets here. Don't be fooled by the positive reviews. They have even admitted to my face they made mistakes but they "Aren't able to change it". They will respond to reviews apologizing, but never actually do things to fix things. They will take your money all the way to the bank while saying "Sorry, we did mess us, but pay us". Trust me. You've been warned.
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December 2023 by Mary
The entire team at Cypress Fairhaven are wonderful. They are so knowledgeable and work so hard to make sure our pets are healthy. Lola and Buck have had the best care. The care since getting Lola's diagnosis of Addison and what a difference it has made for her. Thank you Cypress Fairhaven!
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December 2023 by Linda Kallam
If you’re looking for an animal hospital, I would highly recommend Cypress Fairhaven Animal Hospital in Cypress, TX. I have used them for 10 years and they have taken excellent care of my dogs. The front desk people are always friendly and helpful. Megan was the most recent technician I dealt with and she was so kind and efficient with me and my big dog, but all the technicians I’ve dealt with have been outstanding. I’ve also seen multiple veterinarians at this animal hospital and they’re all good, but I especially want to recommend Dr. Keller. She has performed several surgeries on my dogs, as well as routine exams, and she always takes the time to answer my questions. Dr. Keller’s knowledge about animals, her expertise, patience, and her ability to explain the situation and provide options are truly excellent. I highly recommend Dr. Keller if you want an outstanding veterinarian who cares about you and your animals.
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December 2023 by Julie Mendoza
First time visit with them, my initial call to them explaining the situation Told me to come in ASAP When we got there, they immediately took him to the back and examined him. The whole entire staff from the front desk to the nurse the technician, especially the doctor took who took time to explain everything to me and what needed to be done. They are wonderful caring kind I will never take my poncho to another vet clinic again they amazing.
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December 2023 by Valerie Marsteller
I am eternally grateful for the kindness this place showed my family and I. In November, we had to put our 14 year old beagle down. It was extremely hard on us all but the compassion this place showed us was exactly what we needed during that trying time. Everyone we encountered in the office were incredibly sweet, calm, and thorough. Even when they were closing down for the day, they made sure we didn’t feel rushed with spending the last few moments with our girl.Some time has passed since that sad day but I can honestly say that their kindness left a lasting impression that I will never forget! We are looking at welcoming a new member to our family soon and I can’t wait to use this business for her future appointments! Thank you all again for your thoughtfulness!!
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November 2023 by Shanshan Wei
I want to express my deepest gratitude to the amazing team at this hospital for their unwavering care and support throughout the years. Today, I picked up Lucky's ashes, and I'm touched by the thoughtful gesture of compiling messages from the doctors and nurses in a sweet card. I can't thank you enough for the compassion and support. Highly recommend this hospital for their exceptional care. ?