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June 2025 by Rafael Miranda
Ask for Deran, great guy.
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June 2025 by Michael Ibr
I want to extend my appreciation to Miranda Asher for her exceptional customer service. Despite the office being extremely busy, she always greeted everyone with a warm smile and a welcoming attitude. Her professionalism and positive energy truly made a difference in my experience. Thank you, Miranda, for going above and beyond!
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June 2025 by Tom Gates
It's impossible to reach this location when needing help with my car rental. Called multiple times and they never answer the phone. Repeatably picking up and instantly putting you back on hold, then eventually hanging up after 15-20 min of waiting. Frustrating.
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May 2025 by Inderjeet Sandhu
Very polite staff
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May 2025 by DaBossTrader Millionaire Trader
Clean place and courteous employees
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May 2025 by Pamela Blinder
Excellent customer service
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April 2025 by Leo Radford
The customer service provided was outstanding.
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July 2024 by Jonathan McMahan
Everything was perfect with our rental. The HEB/Barker Cypress location does not disappoint.
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July 2024 by fateema ahmad
literally the best enterprise location ever! never disappointed me, they were so nice and friendly, very welcoming. if i can give this place more than 5 stars i would.
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July 2024 by Kelli Williamson
Thank you for taking care of my last minute car rental need. Your customer centric focus and friendly customer support team made the difference for me in a hectic morning.
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July 2024 by Bhanu A
Jimena is very helpful throughout the reservation. I would visit again to this location for my next rental.
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July 2024 by Porscha Jewell
Very disappointed in the customer service of this location. From misinformation to unfriendly customer service. I would not recommend renting from this location. I was told there was a vehicle available, when I called back to check on the vehicle I was told I didn't speak to anyone at that location. I asked one representative Kim to speak with a manager and was told, I could call back later. They then proceed to speak over me, as I tried to explain what my issue was. If Enterprise didn't have their partnership with these insurance companies, I don't think they'd still be in business. They sure wouldn't have my business. Budget and Avis have much better customer service and prices.
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July 2024 by KELLY ZOOK
The experience I had at this location was amazing! The whole staff made sure I was taken care of but a special praise needs to go to Kayla, Jordon, and Dustin. I was having a terrible time after my car was backing into and needing to find transportation to work while my car was being repaired. After calling around for 5 days trying to get a rental and completely getting the rin around, these guys became my heros! Thank you so much for all your help!
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July 2024 by David
Great service, in and out quickly.
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July 2024 by Tarun Bakhru
Houston Airport location gave me a car that had mechanical problems but drives. Wanted to swap out, airport location said drive to any enterprise to get it swapped. Reached here after driving 16 miles and they said i need to drive back to the airport which is 90 mins away.
Bad experience with enterprise. Switching to a different company next time .. at least they worry about the customers safety and concerns.
