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March 2024 by Ashley W.
I really like this location. It is pretty organized and the selection of clothes seem very clean and are color coordinated (which i really appreciate) I have found some great dresses here. The only reason i did not do a 5 star review is because the variety of other items is lackluster. I wish they would have more furniture items which is not the stores fault or anything, I just wish this one was an "all in one" thrift store. But if you are looking for an organized and big variety of women's clothes I recommend this location. At times I have found designer handbags as well.
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February 2024 by cindy C
I wouldn’t recommend going here most employees are really nice. There is an older gentleman with brown hair , and glasses, who has a lot of attitude issues.
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January 2024 by Hannah Allen
This has been the best Goodwill around my area for bame brand items, but their prices are getting out of hand more and more. Recently my friend and I, on Tuesdays ( right before the color is about to go half off on Wednesdays), caught them taking racks of that color that's about to half off, taken to the back so we cant get them on Wednesday. Im very observant and spend alot of time they and ive always suspected it for along time, but now we caught them. That's why you never find that certain color as easily on Wednesdays anymore. The greed had gotten out of hand honestly. Just beware, if you want Amy discount on colors, go om Mondays and Tuesday to at least tp get 25% off amd if you find any one Wednesdays, consider yourself lucky. Otherwise the staff are super lovely, and I love chatting with all of them. Hate to right this review but the greed needs to stop! They get everything free and they don't pay there employees enough. Their employees can't even shop there themselves anymore. It's sad how they treat the hard working people there.
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January 2024 by Gretchen Daubs
Absolutely everyone at the store is fantastic with the exception of one manager named Robert. He interrupts the guest when they're speaking and is extremely patronizing. I called corporate and left a message. I'll update after the return call.
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January 2024 by Chance Gray
Absolutely has become a scam to shop here. The only thing that is reasonably priced is children's clothing. Everything else is outrageous. The pricing is also wildly inconsistent. You may find 2 identical items in the same condition for 2 very different prices... I guess it's priced based on how they feel that day.
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January 2024 by Jen M
Super clean, organized and many good things in good shape. Staff is super friendly, kind and helpful. Definitely my favorite goodwill store so far.
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December 2023 by Susanne N.
Goodwill should be ashamed. They get items for free but charge $30 for used jeans.
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December 2023 by F.Javier Medrano
Excellent place
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December 2023 by Nevin Girgis
Rude staff specifically the black lady she is terrible looking down at the customerNever again
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December 2023 by Marissa Simmonds
Found so many good deals! Some items brand new or nearly and the prices...WOW...I am definitely a fan!
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December 2023 by Paula Y.
I love Goodwill. Let me start off by saying that, I break for Goodwill no matter what state I'm in. I've seen a lot of designer bags, but this Cypress location has the most expensive prices ever! I don't understand how you get something for free and put it at this price point. I'm not sure if the bag was authentic or not but please work on lowering the prices if it hasn't been authenticated.
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November 2023 by Clyde Mckay
Very clean. great merchandise. Management was very helpful and employees were very nice.
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November 2023 by Paula Young-Robinson
Pricing here is 50% more than the River Oaks Goodwill! It’s the audacity for me, like the other reviews said , the items are overpriced!!!It would behoove you, if you would price your items a little bit cheaper! Talk about American Greed!
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October 2023 by Paula Young
Pricing here is 50% more than the River Oaks Goodwill! It’s the audacity for me, like the other reviews said , the items are overpriced!!!It would behoove you, if you would price your items a little bit cheaper! Talk about American Greed!
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October 2023 by Alyssa Escobar
Been coming here for a long time but whoever prices the items here needs to be fired. Why are they charging more than retail on items that are very used and were DONATED to here? I quite literally looked multiple items up ranging from clothes to the furniture and they were charging similar or more than online prices. Whoever prices these must have been born in the early 1900’s to think these items are worth even a fraction of what they want for them. You’re better off finding a goodwill outlet than wasting time searching for anything here. If you’re looking for clothes they charge similar prices to marshalls, tjmaxx or ross and at least those clothes are new without holes or stains.
