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February 2024 by Janell Matticks
David at Storage King is very helpful and very nice to work with.
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March 2023 by Thu Nguyen
The new owner, Storage King USA, has raised the rates continuously since they took over. In less than a year they have raised the rates by 45%!
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November 2022 by holly BEDNAR
Excellent customer service. All questions answered and was pleased with the ease of obtaining the storage space. Got a very good price using the Web special. Only reason I didn’t give a 5 star is there are no carts etc to help you move things in or out. They need to purchase several to help their customers.
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November 2022 by Edward Bush
Used this storage for over a decade
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January 2022 by Teri Quance-Ahdan
Not awesome. Customer service (owner?) is unfriendly & service nonexistent. The property floods. Anxious to get my unit emptied.
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November 2020 by Guy O.
This is not the place to rent a U-Haul. The service is bad, bad, bad. Go to one of the many other dealers nearby. Like Paragon Geeks or or Lances Pro plus.
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April 2019 by Ronald Headley
I have had my rv stored there for over 3 years. It is well maintained and the office staff has always been helpful. Also the rates are reasonable. I highly recommend it.
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April 2019 by Paul Rawlings
Something has changed. We rented units for years without flooding problems during Ike and Allison. In the last 2 years water has gotten in the units four times. The owner hasn't taken any measures to prevent flooding and they are very slow to dry the units out when they flood.
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May 2018 by Bryan Critchfield
I rented here one twice now (the second time not my choice). On my first move I added two hand trucks to my rental. I got there and the guy said he didn't have any. Said it was UHauls fault. Told me I could drive to another store and get them myself! Then a few weeks later I had to move again. I rented online from a different store. Uhaul called me later and told me the location I rented at didn't have the truck so they moved my reservation to this store again. I told the service rep in the phone about my experience and he assured me he would follow up. I arrived today, having ordered hand trucks, and he did not have them again!!! Blamed uhaul. Took no personal responsibility. The truck was not in great shape and the inside was nasty (spilled coffee and grime in the cup holders). Terrible customer service all around UHaul!!!!
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August 2017 by Pau R.
During the last 18 months, this place floods every time there a hard rain of 3" or more. The attitude of the owner's and operators is "Oh well. It's not our problem." Why would you want to rent here with so many other choices in the area at the same price. This company won't be in business much longer.
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April 2017 by Chris Berry
I've rented from these people twice and the first time I failed to give a full 30 day notice and only gave them 29 days. They kept my deposit. I came back a second time (should have listened to my wife) and this time gave them 45 day notice. They claimed I had not given them notice and are keeping my deposit again. Plain crooks. On another note my father has inside storage with them and during the tax day floods they never even attempted to contact renters of the flood to try and salvage their belongings. This owner is not a ethical person and I recommend as convenient as they are to stay away.
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April 2017 by Larry Flathmann
Very clean, good rates
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July 2016 by Glynda O.
Terrible place. Storages flooded a foot by the April/May rains & they didn't even notify us for 3 & 1/2 days & in the evening. Then the owner said they were going to take care of us by being lenient for us to remove the worst damaged goods as we went through them. We had two storage units there, 1 for 11yrs! & 1 for 4 yrs. In spite of 2 out of the 3 people in the household being hospitalized both for over a 10 days & one for 3 weeks 4-5 days after the flood, we had one storage empty pretty quickly. The other storage took a little longer as damaged boxes had to be gone thru item by item as they were keepsakes. Needless to say they didn't "take care" of us, were pushy about getting the last unit empty quickly regardless of how loyal we had been & our extenuating circumstances, or how they had over easily 1/3 of their units still available. Very disheartening when people don't keep their word.
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April 2015 by Christopher Fox
For about 3 years our company rented a large storage unit for our trailer and tools. However we didn't get our deposit back. We raked the gravel floor and left heavy duty shelves as we told the company we would do.
