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March 2024 by Carol Wyatt
Friendly, professional, easy, and quick!
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March 2024 by Ashley Martinez
This was the worst experience I've had with H&R. They over charged me, and locked my account twice. The employee did not seem knowledgeable and after requesting to cancel my taxes they insisted I file them there but I had problem after problem.
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March 2024 by James Pham
She is very friendly,has a lot of knowledge the on the filling tax return.
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February 2024 by Cedric Peace
Fast and thorough service. Very pleased with HR Block.
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February 2024 by Jonathan Wallace
The start was very professional and knowledgeable about any and all of my tax filing needs.Thanks again ??
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February 2024 by Jay Fox
Easy,fast and amazing care taken
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October 2023 by Dr. Ruth Charles
Fast friendly service.
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March 2023 by Freddie McClure
H&R Block's tax preparers stays abreast, on current tax changes made by the IRS. Regarding our tax deductions.
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February 2023 by Rick Cordova
Better service than in previous years. Excellent!
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March 2022 by Phylnette Harrison
I have always received excellent service.
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October 2021 by Edward Castro
Ms. Gary was incredibly friendly, professional amlnd communicative.
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June 2021 by krupal patel
I wish I could make it zero. I did tax return and ITIN number application in start of March. Firstly, my application delayed because of they put incorrect SSN. Now, I need help with the letter I got from IRS. There is only one agent who can help me with and they say she will be back next year. So, I don't know what to do. I went there twice. Store manager gave me different location's contact. When I call them they says we are not suppose to do your stuff. Agent who did my application is not responding manager's or my email. Don't say that support team is ready for help. I did call you and you said go to store we can book appointment for you. For your information I went to store 3 times and they didn't help me. Overall good job you guys keep ruining my life.
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April 2021 by Gabi S
My tax analyst, Kathleen Gary was great. Hse answered all my questions. She explained everything in a simple way for me to understand. She was very friendly. Definitely would recommend. I will be going back to her.
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April 2021 by Seth
I struggle with recommending H&R Block(and TurboTax) due to lobbying practices by the company. They're horrible, immoral, and something corporate needs to change...however Donna Gruetzmacher from the Cypress Mill Plaza location(77429) is the best tax professional I have ever worked with. She was able to navigate back taxes, individual deductions, self employment, multiple W2s, what I believed to be the worst case scenario and absolutely crushed it! We finished over a month before the deadline, working until 9pm one night after she spoke of working from home. This woman is a treasure and should not be neglected!
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April 2021 by Matilde Ortiz
Customer service; kindness, effectiveness, feedback, support